Novotel Panama City 4 stars

Customer review rating (ALL Rating) 4.5/5 929 reviews

Hotel extras

  • Early breakfast in the lobby from 4am

  • Just a stone's throw from the metro station

  • Nestled in a safe and tranquil area

  • Family offers with free accommodation for two children

  • Restaurant and bar with 24-hour à-la-carte service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Panama City

Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran
581 Bella Vista, Panamá City, Panama
Panama

GPS:8.990967, -79.523968

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365

Non contractual photo

Modern and comfortable restaurant offering the best of local and international cuisine

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Accommodating up to two adults in twin beds, equipped with air conditioning, 42" LCD TV, minibar, hairdryer and safe, this comfortable room reflects the essence of Novotel.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  929 reviews

TripAdvisor Rating  4.0/5  1,093 reviews

Good stay, nice bedroom and facilities.

Customer review rating 4.0/5

A. K. Solo - Confirmed reviews ALL

I like the room service was really quick and also the staff were really nice too.

Dear K. A., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Misael Bejerano M Guest Service Manager

Great

Customer review rating 5.0/5

Lexi Friends - Confirmed reviews ALL

I love the fact that the receptionists were very welcoming and was willing to help with what wasn’t in their job description

Dear Chardina D., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Misael Bejerano M Guest Service Manager

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was clean and comfortable. The bathroom needs to be painted. Lobby bar closed on a Friday night (👎🏼) It should be open until 2 am at least.

Dear Karlhos M., Thank you for taking the time to tell us about your experience at the Novotel Panama City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Misael Bejerano M Guest Service Manager

Good location, professional service, enjoyable stay.

Customer review rating 5.0/5

Dr. W. Solo - Confirmed reviews ALL

The Hotel is well located near metro station and shops, clean and organised. Staff are friendly and professional, especially General Manager Paredes who is always kind and helpful, ie. kept my luggage prior my checkin, and provided information on nearby reputable restaurant, etc. I enjoyed my stay.

Dear Qun W., We very much appreciate your comments regarding your stay at the Novotel Panama City. We value the positive review, and We are happy to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Misael Bejerano M Guest Service Manager

Good location

Customer review rating 4.5/5

W Business - Confirmed reviews ALL

Nice hotel. Clean, friendly staff. The restaurant could have better options in the menu.

Estimado Sr Wilfredo M., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Panama City. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Misael Bejerano M Guest Service Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 350 reviews 9.2/10 Location
  • 494 reviews 7.1/10 Room
  • 642 reviews 9.1/10 Service
  • 33 reviews 4.1/10 WiFi
  • 232 reviews 8/10 Cleanliness
  • 204 reviews 5.9/10 Breakfast
  • 57 reviews 0.3/10 Pool
  • 22 reviews 3.9/10 Wellness Area

Powered by Trustyou

Sofitel Legend Casco Viejo - Panama City

At 4.459 km

See the hotel
All our hotels in Bella Vista, Panamá City, Panama