Novotel Panama City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,084 reviews

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Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran, 581 Bella Vista, Panamá City, Panama, Panama

Description

Hotel extras

  • Early breakfast in the lobby from 4am

  • Just a stone's throw from the metro station

  • Nestled in a safe and tranquil area

  • Family offers with free accommodation for two children

  • Restaurant and bar with 24-hour à-la-carte service

Our accommodation(s)

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Hotel location

Novotel Panama City

Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran
581 Bella Vista, Panamá City, Panama
Panama

GPS:8.990967, -79.523968

Telephone
Fax +507 306-8601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

Modern and comfortable restaurant offering the best of local and international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,084 reviews

TripAdvisor Rating  4.2/5  1,119 reviews

Customer review rating 5.0/5

Veronica N. Families - Confirmed reviews ALL

Estimado Sra. N. ¡Muchas gracias por su comentario! Nos alegra saber que disfrutó su estancia y que nuestro equipo logró que se sintiera cómodo. Será un placer recibirle nuevamente pronto. ¡Gracias por elegirnos! Atentamente, Lineth DC. Front Desk Manager

Customer review rating 4.0/5

Roque A. L. Couples - Confirmed reviews ALL

Prezado hóspede, Prezado Sr.L. Agradecemos por nos escolher durante sua conexão e por compartilhar sua experiência. Ficamos felizes em saber que a suíte foi confortável e que apreciou a vista da cidade. Lamentamos que o café da manhã não tenha atendido às suas expectativas, tanto em relação ao local quanto à variedade de opções. Seus comentários são muito valiosos e já foram encaminhados à equipe responsável para que possamos realizar melhorias. Esperamos ter a oportunidade de recebê-lo(a) novamente e proporcionar uma experiência ainda mais satisfatória. Atenciosamente, Lineth DC. Front Desk Manager

Customer review rating 2.0/5

Danielle E. Couples - Confirmed reviews ALL

Dear Mrs. E. We are truly sorry for the inconveniences you experienced during your stay. What you described regarding the restaurant service and other aspects of the hotel falls well below our standards of service and quality. We sincerely apologize for the treatment you received, the lack of supplies in your room, and the breakfast service restrictions. Your feedback has already been shared with the relevant teams to review each issue and take the necessary corrective actions. We truly appreciate you bringing this to our attention — feedback like yours is essential to help us improve. We hope you will give us another opportunity to provide you with a significantly better experience in the future. Sincerely, Lineth DC. Front Desk Manager

Customer review rating 3.0/5

Nunez J. Business - Confirmed reviews ALL

Estimado Sr. Nuñez Agradecemos sinceramente que se haya tomado el tiempo para compartir sus comentarios. Lamentamos que su experiencia no haya cumplido con sus expectativas. Con respecto al early y late check-in, estos se encuentran sujetos a disponibilidad, la cual depende del nivel de ocupación del hotel, así como del estatus y tipo de membresía del huésped, conforme a las políticas de la marca. Asimismo, agradecemos sus observaciones sobre el equipo deportivo. Estamos trabajando en planes de mejora para asegurar instalaciones acordes a las necesidades de todos nuestros huéspedes. Esperamos contar nuevamente con su preferencia y tener la oportunidad de ofrecerle una experiencia a la altura de sus expectativas.. Atentamente, Lineth DC. Front Desk Manager

Customer review rating 5.0/5

Vincent C. M. R. Solo - Confirmed reviews ALL

Dear Mr.M. Thank you very much for taking the time to share such detailed and thoughtful feedback about your recent stay with us. We sincerely apologize for the inconvenience caused by the internet issues and the early morning construction noise. We understand how important a quiet and connected environment is, especially for remote work, and we regret that we fell short in that regard. At the same time, we truly appreciate your kind words about the way our team handled the situation. It’s rewarding to know that our gesture helped improve your experience, and that our staff’s warmth and professionalism made a positive impression. Your recognition of our housekeeping team means a great deal. We will make sure to pass along your compliments — they will be deeply appreciated. We’re grateful for your understanding and hope to have the pleasure of welcoming you back for an even smoother and more restful stay. Sincerely, Lineth DC. Front Desk Manager

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Other web-users rate our hotel

  • 532 reviews 9.4/10 Location
  • 683 reviews 7.9/10 Room
  • 990 reviews 9.2/10 Service
  • 27 reviews 1.9/10 WiFi
  • 397 reviews 8.3/10 Breakfast
  • 349 reviews 7.9/10 Cleanliness
  • 154 reviews 8.3/10 Value
  • 50 reviews 0.6/10 Pool

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All our hotels in Bella Vista, Panamá City, Panama

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.