Novotel Panama City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,236 reviews

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Description

Hotel extras

  • Opciones de desayuno buffet, a la carta y servicio a la habitación desde las 6:00 a.m.

  • A solo pasos de la estación de metro.

  • Ubicado en un área segura y tranquila.

  • Ofertas familiares con alojamiento gratuito para dos niños.

  • Lobby bar con servicio a la carta de 10:00 a.m. a 10:00 p.m.

Our accommodation(s)

Book this hotel
Room 1

Feel at home in this modern and comfortable room measuring 312 to 344 sq. ft. (29 to 32 m2) with 2 double beds, the ideal choice for living, working and relaxing. For 1 to 4 people

  • Views:

    City View

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Panama City

Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran
581 Bella Vista, Panamá City, Panama
Panama

GPS:8.990967, -79.523968

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 101 rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • 101 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Indoor playground for children
  • Children''s TV Channels

Well-being

In Balance by Novotel,

  • On site
  • On site

365

Non contractual photo

  • Air conditioning
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Modern and comfortable restaurant offering the best of local and international cuisine

Enjoy a good time in our lobby bar which serves innovative cocktails specially prepared for you, along with a special selection of tapas and light meals.

Start your day with a buffet or à la carte breakfast from 6am. On the go? Enjoy hot drinks, fresh orange juice and croissants at the bar. Room service is also available for added comfort and convenience.

Fitted with the latest equipment required to ensure wellness and relaxation after a great day at work.

We host exclusive weddings with views of the city, to make this very important event a success with cuisine that can be adapted to the hosts' taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,236 reviews

Customer review rating 5.0/5

Heidi R. Friends - Confirmed reviews ALL

Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, clean and comfortable room, and the hospitality of our team. Athina and Maricela will be happy to know that they made your stay special. It was a pleasure having you with us, and we hope to welcome you back again soon! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Alfonso P. Business - Confirmed reviews ALL

Thank you so much for sharing your experience and for recommending us! We’re delighted to hear that you enjoyed our breakfast, our location, and the service provided by our team. We’re glad your business stay was pleasant and that you were able to take advantage of the variety of nearby restaurants and shops. We look forward to welcoming you back on your next visit!. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.0/5

Nicola T. Friends - Confirmed reviews ALL

Thank you so much for sharing your experience! We are delighted to hear that you enjoyed our customer service, breakfast selection, and comfortable rooms. Your kind words are greatly appreciated and motivate us to continue providing excellent service to our guests. We look forward to welcoming you back to Novotel for another enjoyable stay! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Vernissa H. Families - Confirmed reviews ALL

Thank you so much for your kind words! We are delighted to hear that you had a great experience with us. Your satisfaction means a lot to our team, and we look forward to welcoming you back to Novotel for another wonderful stay! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Dema B. Solo - Confirmed reviews ALL

Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our location, the check-in and check-out process, as well as the convenience of having a check-out time until 12:00 p.m. We are also pleased to hear that you enjoyed our breakfast and found our team friendly and attentive. We truly appreciate your visit and your kind comments. It will be our pleasure to welcome you back and continue providing you with a pleasant and comfortable stay. Sincerely, Lineth DC. Rooms Division Manager

Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, clean and comfortable room, and the hospitality of our team. Athina and Maricela will be happy to know that they made your stay special. It was a pleasure having you with us, and we hope to welcome you back again soon! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Alfonso P. Business - Confirmed reviews ALL

I stayed for 1 week for business. The hotel has the option to include breakfast in the room fee. I recommend to add it to your reservation. It is well located with variety of restaurants and convenience stores at a walking distance.

Thank you so much for sharing your experience and for recommending us! We’re delighted to hear that you enjoyed our breakfast, our location, and the service provided by our team. We’re glad your business stay was pleasant and that you were able to take advantage of the variety of nearby restaurants and shops. We look forward to welcoming you back on your next visit!. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.0/5

Nicola T. Friends - Confirmed reviews ALL

Great customer service, good breakfast choice, comfortable room

Thank you so much for sharing your experience! We are delighted to hear that you enjoyed our customer service, breakfast selection, and comfortable rooms. Your kind words are greatly appreciated and motivate us to continue providing excellent service to our guests. We look forward to welcoming you back to Novotel for another enjoyable stay! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Vernissa H. Families - Confirmed reviews ALL

It was great

Thank you so much for your kind words! We are delighted to hear that you had a great experience with us. Your satisfaction means a lot to our team, and we look forward to welcoming you back to Novotel for another wonderful stay! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Dema B. Solo - Confirmed reviews ALL

Location, checkin and checkout. Check out at 12pm which was lovely. Excellent breakfast. Friendly staff.

Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our location, the check-in and check-out process, as well as the convenience of having a check-out time until 12:00 p.m. We are also pleased to hear that you enjoyed our breakfast and found our team friendly and attentive. We truly appreciate your visit and your kind comments. It will be our pleasure to welcome you back and continue providing you with a pleasant and comfortable stay. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 3.0/5

Phil M. Business - Confirmed reviews ALL

Nice room but could do with better furniture and some modernization

Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your room and appreciate your comments regarding the furniture and modernization of our facilities. Your observations are valuable to us and will be taken into consideration as we continue working to enhance our guests’ experience. We hope to have the pleasure of welcoming you again. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 3.5/5

Noel B. Families - Confirmed reviews ALL

Charming neighborhood with local amenities. The hotel itself is a bit outdated, requiring renovations. The staff is very friendly

Thank you for sharing your experience with us. We are pleased to know that you enjoyed our convenient location and found our team friendly and welcoming. We also appreciate your feedback regarding the condition of our facilities, which we will take into consideration as we continue working to enhance our guests’ experience. We hope to have the pleasure of welcoming you again. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 2.0/5

Prem P. Families - Confirmed reviews ALL

Front desk people aren’t friendly, no help offered to help with luggage’s, no kettles or hot water to drink wasn’t available post 10 pm , no swimming pool. It isn’t like the other chains of Novotel that i have visited

Thank you for taking the time to share your feedback with us. We sincerely regret that certain aspects of your stay did not meet your expectations. We would like to kindly clarify that, although our hotel is part of the Novotel brand, services and facilities may vary from one property to another. Our hotel does not offer a swimming pool or bellman service. Nevertheless, we appreciate your comments regarding the assistance provided by our Front Desk team and the availability of hot water and kettles, and we will take them into consideration as we continue to improve our guest experience. We truly value your feedback and hope to have the opportunity to welcome you again and provide a more pleasant stay. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 5.0/5

Kiveli W. Families - Confirmed reviews ALL

The hotel is clean quiet, has a gym, plenty of workspace area and electric outlets, friendly and courteous staff, restaurant with good food (although limited menu but very adequate). It is walkable to many many services, stores, restaurants, mini markets, the metro, and a great fonda.

Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed our convenient location in El Cangrejo, as well as the cleanliness, quiet atmosphere, gym, workspace areas, and our friendly service. We are also pleased that you enjoyed the food at our restaurant. We truly appreciate your recommendation and hope to welcome you back soon! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Teshalla C. Families - Confirmed reviews ALL

I enjoyed my time there. Comfortable and affordable. The staff were friendly and welcoming.

Thank you very much for your kind feedback! We are delighted to know that you had a pleasant stay and found our hotel comfortable and affordable. It is also wonderful to hear that our team made you feel welcome. We truly appreciate your comments and look forward to welcoming you again. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 5.0/5

Angela M. Business - Confirmed reviews ALL

Very nice and very clean property. Great free breakfast buffet. Friendly staff. Very quiet property and surrounding neighborhood.

Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed the cleanliness and peaceful atmosphere of our property, as well as our breakfast buffet. It is also a pleasure to hear that our friendly team contributed to making your stay enjoyable. We truly appreciate your kind comments and hope to welcome you back soon! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.0/5

Sachin J. Solo - Confirmed reviews ALL

No Regrets to Report. Stay was comfortable.

Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay and that everything went well during your visit. It was a pleasure having you with us, and we hope to welcome you back to Novotel Panama City for another pleasant experience. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 5.0/5

Patricia E. Friends - Confirmed reviews ALL

The hotel is lovely with comfortable accommodations. The restaurant is small but served a tasty variety of food. Breakfast buffet was excellent. Best of all was the friendly and helpful staff

Thank you very much for your wonderful review. We are delighted to know that you enjoyed our comfortable accommodations, tasty food, and excellent breakfast buffet. We especially appreciate your kind words about our friendly and helpful team. We look forward to welcoming you back to Novotel Panama City! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Jason Z. Couples - Confirmed reviews ALL

I loved the location,more of a middle class neighborhood rather than the ultra touristy Casco Viejo. Metro is one block away. You can take it to the financial district or the airport. But beware that the turnstiles at the Via Argentina station do not take the credit card swipe and go. Luckily another passenger buzzed us through with his card. Uber and Didi are only about $16-20 to the airport. Lots of good restaurants, El Trapiche(photo) is local food at a good price, El Prado is sort of a rip off so avoid. There's pizza, Spanish tapas and Indian restaurants all within 5 minutes walk from hotel. Great view with our superior room on the 9th floor. Comfy bed and pillows. Strong A/C. Big 55" TV with Netflix etc. Floor to ceiling windows with black out curtains. Soft towels and large walk in shower. If you're lucky you may get to see Roberto Duran the famous boxer, he lives in a house(photo) right next to the hotel. Multiplaza mall is massive and is a $5 Uber ride away. Large food court, a dozen sit down restaurants, a movie theater and every store imaginable. Btw, if you are going to Casco Viejo, I don't recommend taking the metro to 5 de mayo station and walking. There is a super sketchy barrio between the two. Take an Uber to and from the hotel.

Thank you very much for sharing such a detailed review. We are delighted to know that you enjoyed the comfort of your room, our convenient location, and the proximity to restaurants and public transportation. We truly appreciate your recommendations and hope to have the pleasure of welcoming you back again soon. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

William H. Solo - Confirmed reviews ALL

I loved staying on the tenth floor where I could see the city. It was in a great location in the town as well and the entire building felt very clean and modern. The TV worked well and was great quality to watch Netflix, YouTube and HBO. The only issue was that the vent sometimes made a rattling noise at night but other than that there were no issues. Would definitely stay again.

Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed the city views from the tenth floor, our convenient location, and the clean and modern atmosphere of the hotel. We are also glad you enjoyed the TV amenities during your stay. We sincerely apologize for the rattling noise from the vent at night and appreciate you bringing this to our attention. We will share your feedback with our Maintenance team for review. It is a pleasure to know that you would stay with us again. We look forward to welcoming you back to Novotel Panama City! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Mungroo N. Solo - Confirmed reviews ALL

Very comfortable

Thank you for your kind feedback! We are delighted to know that you enjoyed our convenient location and found your stay comfortable. We look forward to welcoming you back to Novotel Panama City! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Jamie G. Couples - Confirmed reviews ALL

Great hotel, convenient location, great breakfast and excellent staff with superior customer service. Just needs a pool

Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed our comfortable rooms, breakfast, convenient location, and the excellent service provided by our team. We also appreciate your suggestion regarding a pool and will certainly take your comment into consideration. We hope to have the pleasure of welcoming you back to Novotel Panama City soon! Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

We have stayed here several times over the past six years. The staff are always friendly and willing to help in any way they can to make your stay more enjoyable and relaxing. Breakfast at the hotel is incredible with diversity that should satisfy anyone's dietary or cultural requirements.

Thank you very much for your continued loyalty to Novotel Panama City over the past six years. We are delighted to know that our friendly and helpful team consistently contributes to making your stays enjoyable and relaxing. It is also wonderful to hear that you appreciate the variety and diversity of our breakfast offerings. We truly value your continued trust and look forward to welcoming you back for many more pleasant stays. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

The staff were pleasant and helpful. They did not hesitate to fix a problem we had when we arrived. Athina and the Male coworker wigh her, I can't remember his name, were excellent. One tip, the room attendant must always remenber to feplace the toilet tissues. Overall, excellent stay, and a memorable vacation for my wife and I.

Thank you very much for sharing your wonderful feedback. We are delighted to know that you and your wife had an excellent stay and that your birthday celebration was a memorable one. We are especially pleased to hear your kind words about Athina and her colleague Duvan; we will be sure to share your recognition with them. We also appreciate your observation regarding the replacement of toilet tissues and will follow up with our Housekeeping team. It was a pleasure having you with us, and we hope to welcome you both back for another special stay at Novotel Panama City. Sincerely, Lineth DC. Rooms Division Manager

Customer review rating 4.5/5

Candace C. Families - Confirmed reviews ALL

My stay was good, however, I do wish early check in was included as part of your packages, especially for those with early flights

Thank you for sharing your feedback. We’re glad to hear that you had a good stay, and we truly appreciate your suggestion. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Sincerely, Lineth DC. Rooms Division Manager

Other web-users rate our hotel

  • 631 reviews 9.3/10 Location
  • 838 reviews 7.8/10 Room
  • 1,057 reviews 9.2/10 Service
  • 34 reviews 6.3/10 WiFi
  • 560 reviews 8.8/10 Breakfast
  • 421 reviews 8/10 Cleanliness
  • 133 reviews 9.2/10 Value
  • 36 reviews 0.2/10 Pool

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