Novotel Panama City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,147 reviews

Novotel Panama City - Image 1
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Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran, 581 Bella Vista, Panamá City, Panama, Panama

Description

Hotel extras

  • Early breakfast in the lobby from 4am

  • Just a stone's throw from the metro station

  • Nestled in a safe and tranquil area

  • Family offers with free accommodation for two children

  • Restaurant and bar with 24-hour à-la-carte service

Our accommodation(s)

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Hotel location

Novotel Panama City

Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran
581 Bella Vista, Panamá City, Panama
Panama

GPS:8.990967, -79.523968

Telephone
Fax +507 306-8601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

Modern and comfortable restaurant offering the best of local and international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,147 reviews

Customer review rating 5.0/5

R. T. R. Couples - Confirmed reviews ALL

Hands down a great experience! The check-in staff was awesome and so friendly. Customer service throughout the hotel was excellent. The room was spacious, clean, and in a great location. Breakfast was delicious with plenty of options, and the staff was amazing. Plus, free parking! Will definitely be back.

Dear Guest, Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay, from our friendly check-in staff to the excellent service throughout the hotel. It’s great to know that you found your room spacious, clean, and well-located, and that you enjoyed our breakfast options and free parking. Your kind words motivate us to continue providing the best experience possible. We look forward to welcoming you back on your next visit! Sincerely, Lineth DC. Front Desk Manager

Customer review rating 3.5/5

Lisa T. Couples - Confirmed reviews ALL

Adequate stay. Great location. Room was clean and bed comfortable. Front desk staff is very friendly and helpful. Room could use a bit of touch up - e.g. lights near bed don't stay when you try to move them. Would also appreciate if welcome drink would include sparkling water.

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you enjoyed our great location, clean room, comfortable bed, and friendly front desk staff. We also appreciate your comments regarding the room maintenance and your suggestion about the welcome drink. Your feedback will be shared with our team to help us improve our guests’ experience. We look forward to welcoming you again on your next visit. Sincerely, Lineth DC. Front Desk Manager

Customer review rating 1.0/5

Carlos M. Couples - Confirmed reviews ALL

I have to request switching rooms because the first one was simply inhabitable. They handled the situation quite well and gave me a suite that was much bigger and better kept but still old furniture and old fashioned. Buffet breakfast was very basic for a hotel of that category.

Dear Guest, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with your initial room and are glad that our team was able to assist you promptly by moving you to a more comfortable suite. We appreciate your observations regarding the furniture and breakfast, and your comments will be shared with our management team to help improve our services and offerings. We hope to have the opportunity to provide you with an even better experience on your next visit. Sincerely, Lineth DC. Front Desk Manager

Customer review rating 5.0/5

Daniecia B. Solo - Confirmed reviews ALL

Novotel Panama is 🔥! Sleek, modern vibes, comfy beds, and top-notch service. Pool, gym, and restaurants on point. Perfect spot for biz or chill 😎. Downtown location = easy access to everything! Would def stay again 👍.

Estimada Huésped, ¡Muchas gracias por su excelente comentario! Nos alegra mucho saber que disfrutó de una estancia relajante en Novotel Panamá y que valoró nuestras camas cómodas y servicio de primera. Es fantástico que nuestro gimnasio y restaurantes hayan cumplido con sus expectativas, y que nuestra ubicación en el centro de la ciudad le haya facilitado el acceso a todo. Le agradecemos también por su comprensión respecto a que no contamos con piscina. ¡Esperamos darle la bienvenida nuevamente para otra estancia, ya sea por negocios o por placer! Atentamente, Lineth DC. Front Desk Manager

Customer review rating 4.5/5

Ralph C. Couples - Confirmed reviews ALL

Excellent! But it would be perfect if there was a swimming pool and sauna. Very nice people!!

Dear Guest, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated our team. We also appreciate your suggestion regarding a swimming pool and sauna. Your comments are very valuable and will be taken into consideration to continue improving our guest experience. We look forward to welcoming you back soon! Sincerely, Lineth DC. Front Desk Manager

Other web-users rate our hotel

  • 589 reviews 9.4/10 Location
  • 779 reviews 7.9/10 Room
  • 1,043 reviews 9.1/10 Service
  • 35 reviews 5.9/10 WiFi
  • 513 reviews 8.3/10 Breakfast
  • 403 reviews 8/10 Cleanliness
  • 187 reviews 8.1/10 Food
  • 156 reviews 8.5/10 Value

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