Sofitel Legend Casco Viejo - Panama City

Beautiful hotel in the Old Quarter of Panama, where the ambiance and decor are exquisite. Its location allows for easy access to fabulous restaurants and historical sites, all within walking distance. My room was very spacious and comfortable; and the spectacular view of the sea, the city and old quarter was a delight, especially during sunrise and at sunset. The restaurants offered a delicious variety of local and international dishes, whilst room service was impressive. The Panamanian breakfast was my favourite! But what made the difference was the TOP-NOTCH Staff that provided excellent service. From Orlando at Reception, to Don Julio at the restaurant Caleta, to in-dining, to housekeeping, to Concierge to the welcoming staff at the entrance, everyone, everyone at the hotel was exceptional, always smiling, always going the extra mile for you. They genuinely try to find that little thing that will make your experience just that much better, that more special. That's priceless...

Incredible hotel with beautiful rooms, every detail is taken care of. So happy to have stayed and look forward to coming again.

Could not be happier with my stay at Sofitel in Panama City! Everyone in my party said the same. There is no doubt I would stay here again and recommend to others.

From the design quality on first appearance to the nightly turndown service, every detail of our stay was accounted for in top notch quality.

The hotel is beautiful and the rooms are great. The staff is very kind, the intentions are good but they are not at 5 star service. They don’t understand that level of service. They are extremely kind and polite just follow through is not great. Especially with food service. The turn down service is also lacking as they don’t refresh towels, tidy up or refresh the coffee bar. For such a a beautiful hotel the spa facilities are disappointing. There is not even a place to sit and change your clothes.