Sofitel Legend Casco Viejo - Panama City

Customer review rating (ALL Rating) 4.8/5 1,180 reviews

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Description

Hotel extras

  • The only luxury hotel in Casco Viejo featuring a waterfront location.

  • Located within a 5-minute walk of top attractions and historic sites.

  • Largest pool deck in the historic district, overlooking the ocean.

  • Exceptional dining, including a rooftop bar with DJs and live music.

  • Modern fitness center and a serene spa offering holistic treatments

Our accommodation(s)

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Hotel location

Sofitel Legend Casco Viejo - Panama City

Calle Primera Oeste, San Felipe, Casco Viejo
0843 PANAMA CITY
Panama

GPS:8.9516, -79.53212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,180 reviews

Customer review rating 4.5/5

Valerie M. Couples - Confirmed reviews ALL

Staff very amenable and eager to help, old hotel but well maintained Ammi restaurant very good food and drink options, good staff

Bonjour Madame M., Thank you for your kind words regarding your recent stay at Sofitel Legend Casco Viejo - Panama City. We are delighted to hear that you enjoyed our prime location, the quality of our dining options at Ammi restaurant, and the attentiveness of our staff. Your feedback is greatly appreciated. Merci, Sofitel Legend Casco Viejo Team

Customer review rating 3.0/5

Bastiaan D. Couples - Confirmed reviews ALL

Booked for wedding anniversary, room on level one smelled of mold.(water stains in ceiling visible). Smell improved during stay due to aircon usage, meaning room wasn’t used frequently. Staff offered room next door but all smelled same.

Dear Mr. D., Thank you for taking the time to share your experience, and please accept our sincere apologies for the inconvenience you encountered during such a special occasion as your wedding anniversary. We are truly sorry to learn that the room presented an odor that did not meet our standards. While air conditioning circulation may have temporarily improved the situation, this is certainly not the experience we aim to provide. Our team did offer an alternative room; however, we understand your concern when the same issue was perceived nearby. Please rest assured that your feedback has been shared with our maintenance and housekeeping teams for immediate review and corrective action. We sincerely appreciate you bringing this to our attention, as it helps us continue improving our guest experience. We hope to have the opportunity to welcome you again and provide the level of comfort and care that such a meaningful celebration deserves. Have a lovely day, Sofitel Legend Casco Viejo Team

Customer review rating 5.0/5

Pieter V. Families - Confirmed reviews ALL

All great. Hospitality, food, room and beds.

Bonjour Monsieur V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our hospitality, dining options, and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Merci, Sofitel Legend Casco Viejo Team

Customer review rating 5.0/5

Priti B. Couples - Confirmed reviews ALL

Excellent location, great services, professional and friendly staff, warm and welcoming environment, and good food!

Bonjour Madame B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, services, and the atmosphere created by our dedicated staff. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Merci, Sofitel Legend Casco Viejo Team

Customer review rating 4.0/5

Paul B. Couples - Confirmed reviews ALL

Hotel is well situated in old city so you can walk around easily. The hotel is old but beautiful. The room was spacious but had a musty smell. Stay there for the location!

Bonjour Monsieur B., Thank you for your feedback regarding your stay at our hotel. We are pleased to hear that you enjoyed our prime location and found our hotel beautiful. We appreciate your comments about the room and will take them into consideration as we strive to enhance our guests' experiences. Merci, Sofitel Legend Casco Viejo - Panama City

Other web-users rate our hotel

  • 473 reviews 9.7/10 Location
  • 588 reviews 8.8/10 Room
  • 1,113 reviews 9.2/10 Service
  • 12 reviews 8.4/10 WiFi
  • 366 reviews 8.8/10 Food
  • 347 reviews 9.3/10 Amenities
  • 313 reviews 9.6/10 Vibe
  • 180 reviews 8.1/10 Comfort

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