We had another fantastic stay at Pullman hotel.From check in to check out everything was perfect.Room upgrade and room itself was something you just called say wow to.Staff very professional and friendly.Thank you and hope to visit your hotel soon.

A good one-night stay at this comfortable hotel. Friendly welcome at Reception on arrival. A pleasant room with a good view of the waterfront. We ate the two-course festive dinner, which was fine...a cracking Christmas pudding. Our waiter Zach was a charming host; he looked after us very well, thank you.

I stayed at the Liverpool Pullman for the night of October 30th, 2021 in order to attend a concert at the M&S Bank Arena. The hotel was extremely convnient for the area, the Albert Dock, museums, and Liverpool 1. The online check in system worked well, and the room was comfortable, with an excellent bathroom with monsoon shower. It was the quietest hotel room I have ever stayed in with no external noise filtering in. There were stains on the carpet, but the overall cleainliness was very good. Overall a comfortable stay in a very convenient location.

Firstly given an already occupied room!!! Heard the shower on when we entered the room on personal items on show. Was told it was a computer error which wasn’t updated.Then whilst in the restaurant ordered 2 burgers and 1 was dropped so my husband had to wait 20 mins whilst I ate mine. Apologies given but no offer of a drink or anything just saying about being understaffed. Our second visit in a month and for a premium price would expect better. Left very disappointed.

OK hotel. Really poor mobile phone coverage and exceptionally poor wifi. This is a big hinder to any business stay and i would have thought that the hotel would have done something about it. other than agreeing that its not very good.

Stayed two nights and had a really good experience. Had checked in online so room key was immediately available. Room was good with comfortable bed and good heating when required. Bathroom was large with really good shower and a bath which we did not use. The breakfast was, as usual, excellent ,with good choice and good quality food. We stayed on a half board deal (usually stay b&b) and while the food served was very good, cooked and served well, the menu was the same both nights and there was limited choice. We stayed at the Pullman the first week it opened and have returned many times since and there is no reason why we would not come back again.

Fantastic hotel . Had a problem with my room. This was sorted out very quickly by the manger who I spoke to ( 5⭐️ To her ) I would recommend this hotel to anyone who wants to stay in Liverpool ……………….

We had a great 2 night break here in Nov 21. Conveniently located for all opportunities in the City. Staff very friendly and always prepared to go over and above expectations. The breakfast was superb on both occasions and set us up for the day. Some fantastic views from all floors.

Excellent hotel, regular visits every year, staff are first class, very clean and breakfast choice first class. Located at the docks, great night life nearby, daytime attractions, and only 10 minute walk to the best bars and restaurants.

The Pullman Liverpool is well located within easy walking distance of all amenities.Car parking is right next to the hotel with special rates for hotel residents.Our executive room was spacious, comfortable and clean.Breakfast was excellent.Staff friendly and efficient.

I I have on several occasions stayed at the Pullman Hotel and have always enjoyed the experience. Facilities are good and the choice of breakfast is excellent. It is also within easy walking distance of the city centre and its shops, as well as the waterfront and the Albert Dock complex. I always stay at the Pullman when visiting family in the city.

Amazing room, lovely breakfast with lots of choice and great service. Staff were helpful and check in and out were quick and easy. The hotel was fully Covid 19 compliant. Fully enjoyed our stay and will visit again.

As always, the Pullman delivers on Cleanliness, Practicality and Efficiency. The staff were friendly and obliging. Many fellow guests were apparently unaware that we are still in a pandemic and the spirit of covid19 countermeasures was sadly lacking. The Hotel needs to be stricter in it’s regulation of Covid 19 measures. Breakfast Buffet was somewhat less than inspiring and lots of popular items were not promptly filled up.

This was our first stay in an hotel since the pandemic and we were reassured as the Pullman was spotlessley clean. It was our first visit to Liverpool so the view from our room out over the river was amazing. All the staff we met were exceptionaly friendly and helpful. The location was fabulous - right on the water front and a short walk to the centre

Check in was bad, arrived at 12:45 to be told was 14:00 which was fair enough. Arrived back after 1615 to see long queue for check in. Receptionists were heroic due to many late checkouts & lack of house cleaning staff. Even though at 1245 we saw at least 3 - 4 parties coming out of the lift to check out. Hotel can be very busy with a conference on & also for cruise ship drop offs.