ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 4.0/5 542 reviews

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Description

Hotel extras

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

Our accommodation(s)

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  542 reviews

TripAdvisor Rating  4.5/5  443 reviews

Certificate of excellence 2024

Guest service is too slow.

Customer review rating 3.0/5

Ravi Business - Confirmed reviews ALL

You ask them for towel and it will take two hours to get

Dear Mr. Ravi, Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raima Banerjee Team- Guest Services

Average at best

Customer review rating 2.0/5

Saswata Solo - Confirmed reviews ALL

Dear Team, Thank you for the hospitality extended towards me during my stay. I had to wait 30 minutes to check in. The rooms were okay in cleanliness. The couch was dirty, washroom was again okay-ish in terms of cleanliness. Use of glass bottled water is appreciated. Food is average quality and not value for the bucks spent. Overall a forgettable stay.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raima B. Team-Guest Services

Comfortable Stay

Customer review rating 4.0/5

Jayanta S. Solo - Confirmed reviews ALL

Choose to stay in a higher floor room (R 804), so the view was good from the room. Breakfast was tasty and verities was perfect. The restaurant staff was very attentive and well behaved. Housekeeping need to improve. Bed was not so comfortable. Towel, Bed sheet, Duvet cover looks very old. Wifi connection was strong. Some staff in Front office should be more smart and well trained how to handle the guest. The lobby area is very noisy. The music sound bit loud.

Not peaceful

Customer review rating 2.5/5

Sivakumar K. Business - Confirmed reviews ALL

I was getting constant noise from the adjacent room which I brought to the notice of housekeeping. But they hardly did anything to address the same. Highly disappointed

Great Experience at IBIS Newtown Kolkata

Customer review rating 5.0/5

Shri J. B. Business - Confirmed reviews ALL

I have had poor experience with this particular property earlier. But this time, it was good. 1. The check in was very prompt. I think, the entire process took less than 10 mins. 2. Room Service was good. 3. Breakfast spread was nice and catered to all tastes.

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Other web-users rate our hotel

  • 589 reviews 9.5/10 Location
  • 1,680 reviews 6.7/10 Room
  • 3,376 reviews 8.7/10 Service
  • 37 reviews 9/10 WiFi
  • 779 reviews 6.7/10 Cleanliness
  • 546 reviews 2.6/10 Comfort
  • 527 reviews 9.6/10 Vibe
  • 520 reviews 8.6/10 Breakfast

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