Dear Mr. S., Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed the peaceful atmosphere at ibis Kolkata Rajarhat. It is wonderful to hear that our hotel provided you with a calm and relaxing environment, making your stay more comfortable and enjoyable. Your kind words are truly appreciated and encourage us to continue creating a welcoming experience for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon for another peaceful and pleasant stay. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Mr. D., Thank you for sharing your valuable feedback with us! We are delighted to know that you had a comfortable and pleasant stay at ibis Kolkata Rajarhat. It is wonderful to hear that you appreciated the cleanliness of the hotel and the warm, courteous, and cooperative behavior of our team members. A special thank you for recognizing Suraj and Nandini for their excellent hospitality and support. We will be happy to share your kind appreciation with them, as recognition like this motivates our team to continue delivering exceptional guest experiences. Your satisfaction is our greatest reward, and we truly appreciate your encouragement. Thank you for choosing ibis Kolkata Rajarhat. We look forward to welcoming you back soon for another comfortable and memorable stay. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. B., Thank you so much for sharing your wonderful feedback with us! We are delighted to know that you had an enjoyable and memorable experience at ibis Kolkata Rajarhat. It is truly rewarding to hear that you appreciated our convenient hotel location, delicious food, live singing performances, and the warm hospitality extended by our team. A special thank you for acknowledging Ms. Nandini for her prompt assistance with your check-in and other requirements. We will certainly share your kind words with her, as well as with our Duty Manager and the entire team. Your appreciation will motivate everyone to continue delivering exceptional service and creating memorable experiences for our guests. We are also glad that you enjoyed the hospitality of our outside staff and the overall ambience of the hotel. Feedback like yours inspires us to keep raising our service standards and ensuring that every guest feels welcomed, valued, and cared for. Thank you once again for choosing ibis Kolkata Rajarhat and for taking the time to appreciate our team's efforts. We sincerely look forward to welcoming you back soon and providing you with another delightful stay. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. P., Thank you so much for your wonderful feedback and recommendation! We are delighted to know that you enjoyed your stay at ibis Kolkata Rajarhat and appreciated our comfortable rooms, quality of service, delicious food, and pleasant ambience. Your kind words and recommendation mean a great deal to us. Guest satisfaction is our highest priority, and appreciation like yours motivates our entire team to continue delivering warm hospitality and memorable experiences. Thank you once again for choosing ibis Kolkata Rajarhat. We look forward to welcoming you back soon for another delightful and enjoyable stay. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. M., Thank you for sharing your valuable feedback with us! We are delighted to know that you appreciated the attentive care, prompt assistance, and helpful nature of our team members during your stay at ibis Kolkata Rajarhat. Providing warm hospitality and ensuring that our guests receive timely assistance whenever needed is always our priority. Your kind words are a wonderful encouragement for our entire team to continue delivering excellent service and creating memorable guest experiences. Thank you once again for choosing ibis Kolkata Rajarhat. We look forward to welcoming you back and serving you with the same warmth and dedication on your next visit. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. B., Thank you for your continued trust and for choosing ibis Kolkata Rajarhat for the fourth time. It is truly a privilege to be your preferred hotel and your go-to destination whenever you visit Kolkata. We are delighted to know that you consistently enjoy our convenient location, well-maintained and clean rooms, and the quality of our in-room dining menu and food offerings. It is especially rewarding to know that we have been able to maintain the standards you have come to expect from us with every visit. Your continued patronage and encouraging words mean a great deal to our entire team. Guest loyalty like yours is the greatest recognition of our efforts and motivates us to consistently deliver warm hospitality, quality service, and memorable experiences. I will certainly share your appreciation with the entire team, who will be thrilled to know that their dedication and hard work have contributed to your satisfaction. Thank you once again for making us your preferred choice in Kolkata. We eagerly look forward to welcoming you back for your fifth visit and many more wonderful stays in the years ahead. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from ibis Kolkata Rajarhat! Thank you for sharing your valuable feedback. We are delighted to know that you enjoyed the vibrant atmosphere, live music in the evening, and had a comfortable stay with an overall positive experience. We sincerely regret the inconvenience caused by the lack of triple-occupancy room options, which required you to reserve two rooms for a group of three. We understand how this may have affected your convenience and expectations. Your feedback has been noted and will be shared with the concerned team for consideration. We truly appreciate your understanding and hope to have the pleasure of welcoming you and your family back for another enjoyable stay. Warm regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Guest, Warm greetings from ibis Kolkata Rajarhat! Thank you for sharing your feedback with us. We regret that you found the room size too small and understand how this may have affected your overall comfort during the stay. We are pleased to know that you enjoyed the breakfast and appreciated the service provided by our team. Your kind words will be shared with our colleagues as encouragement. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Warm regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. J., Thank you for your wonderful recommendation and for taking the time to share your valuable feedback. We are truly delighted to know that you enjoyed the warm hospitality and appreciated the efficiency, friendliness, and dedication of our team. Providing a welcoming atmosphere and ensuring that every guest feels valued and cared for is at the heart of our service philosophy. Your encouraging words are a great source of motivation for our entire team. We will certainly share your appreciation with our colleagues, who continuously strive to make every guest experience comfortable, memorable, and exceptional. Thank you once again for recommending ibis Kolkata Rajarhat. We sincerely look forward to welcoming you back and providing you with another delightful experience. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from ibis Kolkata Rajarhat! Thank you for sharing your feedback. We are pleased to know that your overall experience was satisfactory and that Ankita Madam was extremely helpful and supportive throughout your stay. We will certainly share your appreciation with her and the team. We sincerely regret the inconvenience caused by the arrangement for collecting plates from downstairs. We also apologize for the difficulty you faced in obtaining mineral water from the Floor Manager. Your concerns have been noted and will be reviewed with the concerned departments to ensure that our service is more convenient, consistent, and guest-focused. We appreciate your valuable feedback and hope to have the opportunity to provide you with a smoother and more satisfying experience on your next visit. Warm regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. B., Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a pleasant experience and appreciated the hospitality extended by our team. Your kind words are a great source of encouragement for all of us. It is especially rewarding to hear your appreciation for Suraj, our Duty Manager, and Saikat, our Bar In-charge. We will certainly share your compliments with them, as recognition like yours motivates our colleagues to continue delivering warm, personalized, and exceptional service. At ibis Kolkata Rajarhat, we strive to create memorable experiences for every guest through genuine hospitality and dedicated service. Feedback like yours reassures us that our efforts are making a positive difference. Thank you once again for your appreciation. We look forward to welcoming you back soon and creating many more memorable experiences during your future visits. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Mr. M., Thank you for taking the time to share your wonderful feedback with us. We are delighted to know that you had a pleasant stay at ibis Kolkata Rajarhat and appreciated the cleanliness of our property, along with the helpfulness and attentive approach of our team members. It is always our endeavor to create a comfortable and welcoming environment where our guests feel valued, cared for, and heard. Your appreciation of our colleagues' willingness to assist and listen to guest needs is truly encouraging and will certainly motivate the entire team to continue delivering heartfelt hospitality. Maintaining high standards of cleanliness and ensuring guest satisfaction remain among our key priorities, and we are glad that these efforts contributed positively to your overall experience. Thank you once again for your valuable feedback. We look forward to welcoming you back to ibis Kolkata Rajarhat and providing you with another memorable and delightful stay. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Mr. P., Thank you for your kind words and for taking the time to share your feedback with us. We are delighted to know that you had a great experience with us. Guest satisfaction is our utmost priority, and it is always encouraging to receive such positive appreciation. Your feedback motivates our entire team to continue delivering warm hospitality, attentive service, and memorable experiences to all our guests. We truly appreciate your support and look forward to welcoming you back to ibis Kolkata Rajarhat for another wonderful and comfortable stay. Best regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Mr. G., Thank you for taking the time to share your valuable feedback. We are delighted to know that you had a pleasant experience at ibis Kolkata Rajarhat. It is truly encouraging to hear that our team members made you feel welcomed through their polite, courteous, and cooperative approach. We are especially pleased that they could assist you with an early check-in and accommodate your preferred room category, making your arrival more comfortable and convenient. At ibis Kolkata Rajarhat, we continuously strive to deliver warm hospitality and personalized service, ensuring that every guest enjoys a seamless and memorable stay. Your kind appreciation serves as a great motivation for our entire team to continue delivering the best possible guest experience. We sincerely appreciate your recognition and look forward to welcoming you back for another wonderful stay with us. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. R., Thank you for taking the time to share your wonderful feedback following your stay at ibis Kolkata Rajarhat. We are delighted to know that you had a comfortable and pleasant experience with us. It is especially rewarding to hear your appreciation for our housekeeping team and Mr. Shiva, whose prompt assistance, humble attitude, and dedication to guest satisfaction made a positive impression on your stay. We will be sure to share your kind words with Mr. Shiva and the entire housekeeping team. Such recognition is a great source of motivation for our colleagues and encourages them to continue delivering exceptional hospitality and personalized service. Thank you once again for your appreciation. We look forward to welcoming you back to ibis Kolkata Rajarhat and providing you with another memorable experience. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Mr. R., Thank you for sharing your wonderful feedback and for choosing ibis Kolkata Rajarhat. We are delighted to know that you had a smooth and hassle-free check-in and check-out experience. It is equally rewarding to learn that you appreciated our convenient location and the professionalism, courteous behaviour, and hospitality demonstrated by our team members. At ibis Kolkata Rajarhat, we strongly believe that a seamless guest experience and warm, personalized service are essential to making every stay memorable. Your kind words are a great source of encouragement for our entire team and motivate us to consistently uphold our service standards. We sincerely appreciate your feedback and look forward to welcoming you back to ibis Kolkata Rajarhat for another comfortable and memorable stay. Best regards, Jisan Sarkar General Manager ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your feedback with us. We sincerely regret to learn that your dining experience was not satisfactory and that the quality and taste of the food did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We are especially concerned to hear about the incorrect labeling of the dish in the lunch buffet. Such an oversight is unacceptable and does not reflect the standards we aim to maintain. We understand how this may have led to confusion and disappointment, and we deeply regret the experience you and your wife had. Please be assured that this matter has been taken seriously and will be reviewed with the concerned team to ensure greater care, accuracy, and attention to detail in the future. We value your feedback, as it helps us identify areas where we must improve, particularly in terms of food quality, presentation, and buffet management. We sincerely apologize once again for the lapse and appreciate you bringing this to our attention. We remain committed to providing a better experience for all our guests. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat