Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your valuable feedback with us. We are delighted to know that you had an awesome stay and that you found our hotel well located and comfortable. It is also wonderful to hear that our team was helpful and contributed positively to your experience. Your appreciation truly means a lot to us and serves as a great motivation for our staff. We also sincerely appreciate your constructive suggestion regarding the bathroom size and interior. Guest feedback such as yours is extremely important, as it helps us identify areas where we can further improve our facilities and enhance the overall guest experience. Please be assured that your comments have been noted and will be shared with the relevant team for future consideration. We look forward to welcoming you back again at Ibis Kolkata Rajarhat and hope to make your next stay even more comfortable and enjoyable. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your thoughtful feedback. We are delighted to know that you had a pleasant stay and found our rooms clean, comfortable, and well-maintained. It is also wonderful to hear that our staff’s courteous and helpful service contributed positively to your experience. Your appreciation truly encourages our team to continue delivering warm and attentive hospitality. We are equally pleased that the hotel’s convenient location added value to your stay, making it easier for you to access nearby attractions and transportation. Knowing that you found the overall experience comfortable and enjoyable is extremely rewarding for us. Guest satisfaction remains our highest priority, and it is always encouraging to learn when our efforts have made a difference. Thank you once again for recommending us to fellow travelers. We truly appreciate your kind words and look forward to welcoming you back to Ibis Kolkata Rajarhat for another memorable and value-filled stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your wonderful feedback. We are truly delighted to know that you experienced a premium vibe during your stay and that our team’s professionalism and supportive service made a positive impression on you. Your kind words are very encouraging and mean a great deal to all of us. We are also glad that you appreciated the convenience of our hotel’s restaurant and bar lounge. It is always our aim to provide a comfortable and enjoyable experience where guests can relax and feel well taken care of throughout their stay. Knowing that your overall experience was pleasant is a wonderful reward for our efforts. We sincerely thank you for choosing Ibis Kolkata Rajarhat and for taking the time to share your impressions. We look forward to welcoming you back again soon and ensuring another memorable stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for taking the time to share your feedback. We are truly sorry to learn about the inconvenience and frustration you experienced during your check-in and room extension process. Please accept our sincere apologies for the inconvenience caused, especially for the card access issue and the need to return to reception to have it resolved again. We regret that your expectations were not met on this occasion, and we also acknowledge your comments regarding the service experience at the front desk. Such situations do not reflect the standard of hospitality we aim to provide, and we understand how disappointing this must have been for you. Your feedback has been noted seriously and will be shared with the concerned team for immediate review and necessary corrective action. We value your comments, as they help us identify areas where we must improve our processes and guest handling. We hope you will allow us another opportunity to serve you better in the future and provide you with a smoother, more comfortable, and truly pleasant experience. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the room arrangement not meeting your request for a king-size bed. We understand how important a comfortable sleeping arrangement is for a restful stay, and we regret that having two separate single beds affected your experience and sleep quality during your two nights with us. Please be assured that your feedback has been shared with our reservations and front office teams to ensure better attention to guest preferences and requests in the future. We are committed to improving our service so that such discrepancies do not occur again. We truly value your understanding and hope to have the opportunity to welcome you back, providing you with the comfortable and restful stay you expect and deserve. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your lovely feedback. We are delighted to know that you had an amazing experience and that Tanushree was able to assist you so well during your stay. It is always a pleasure to hear when our team members make a positive difference to a guest’s experience, and we truly appreciate you recognizing her helpfulness and dedication. At Ibis Kolkata Rajarhat, we take great pride in having a team that is committed to delivering warm, attentive, and professional service. Your appreciation for Tanushree is especially encouraging, and we will be sure to share your lovely comments with her and the team. Feedback like yours inspires us to continue creating memorable experiences for all our guests. Thank you once again for your thoughtful words. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you very much for your kind feedback. We are pleased to hear that you had a comfortable stay and found our reception staff to be helpful and attentive. At Ibis Kolkata Rajarhat, we are committed to providing a warm and welcoming environment, and it is always encouraging to know that our team members are making a positive impact on our guests’ experience. Your appreciation motivates us to continue delivering exceptional service and hospitality. We look forward to welcoming you back for another pleasant and comfortable stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you very much for your wonderful feedback. We are delighted to hear that your expectations from Ibis Kolkata were fully met. It is gratifying to know that you found our location perfect, your stay comfortable, and our room service excellent. We also appreciate your kind words about the quality and taste of our food. At Ibis Kolkata Rajarhat, we strive to provide a seamless and enjoyable experience for all our guests, and your perfect 10/10 rating is a great encouragement for our entire team. Your satisfaction is our highest reward, and we look forward to welcoming you back for many more memorable stays. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you very much for your kind words and for sharing your experience with us. We are delighted to know that you had a comfortable stay and found our staff to be attentive and helpful. Your special thanks to Santanu and Biswanath for their excellent service are truly appreciated. We will personally convey your gratitude to them, as recognizing the dedication and hard work of our team members is very important to us. At Ibis Kolkata Rajarhat, we continuously strive to provide exceptional hospitality and ensure every guest feels valued and well cared for. Your feedback motivates us to maintain and even elevate our standards. We look forward to welcoming you back for another memorable stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your valuable feedback with us. We sincerely apologize for the inconvenience you experienced due to the lack of luggage assistance upon your arrival. We understand how important porter or bellboy support is, especially for guests carrying heavy luggage, and we regret that this service was not available to you at that time. Please be assured that your comments have been taken seriously and shared with the relevant departments to improve our guest experience. We are committed to enhancing our services to ensure that every aspect of your stay is comfortable and hassle-free. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future, where we will strive to provide you with the seamless and attentive service you deserve. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your feedback with us. We are delighted to hear that your short stay during your airport stopover was comfortable and that you found our rooms to be very clean and welcoming. It is also wonderful to know that our staff’s courteous service contributed positively to your experience. At Ibis Kolkata Rajarhat, we strive to provide a seamless and pleasant stay for all our guests, whether for a brief stopover or an extended visit. Your kind words motivate us to continue delivering excellent hospitality. We look forward to welcoming you back on your next visit to Kolkata. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Ms. Garima , Warm greetings from Ibis Kolkata Rajarhat! Thank you very much for your exceptionally kind and detailed feedback. We are truly delighted to hear that your experience with us was nothing short of amazing. From the moment you arrived, it is wonderful to know that the beautiful surroundings, the peaceful atmosphere, and the stunning views from your room made such a positive impression. We take great pride in maintaining clean, comfortable, and aesthetically pleasing rooms, and it is gratifying to learn that these aspects, along with our polite and welcoming staff, contributed to making your stay special. Your appreciation of the peaceful balcony and the outdoor areas reflects the very essence of the relaxing environment we strive to create for our guests. It is also heartening to hear that you thoroughly enjoyed the delicious food, making your meals a memorable part of your stay. We understand how important it is to feel comfortable and valued, especially after a less satisfactory experience elsewhere, and we are honored that choosing Ibis Kolkata Rajarhat became one of the best decisions of your trip. Your words about how your stay with us transformed your experience of Kolkata and created beautiful memories mean a great deal to our entire team. We will be sure to share your gratitude with everyone here, as it is their dedication and hard work that bring such experiences to life. We look forward to welcoming you back on your next visit to Kolkata. It will be our pleasure to provide you with another memorable and comfortable stay. Thank you once again for recommending us so highly to future guests. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed the food during your time with us. Providing a welcoming atmosphere and quality dining experience is very important to us, and your positive comments motivate our entire team to continue delivering the best service possible. We look forward to welcoming you back soon for another enjoyable and comfortable stay. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for taking the time to share your valuable feedback with us. We regret to hear that you found the rooms to be smaller than expected considering the tariff charged. We understand that room size is an important aspect of comfort, and your comments will be shared with our management team as we continually strive to enhance our guest experience. Regarding the waiting time for food service in the dining area, we sincerely apologize for any inconvenience caused. We appreciate your observation about the difference in service speed between buffet and à la carte options. Please be assured that we are reviewing our dining operations to improve efficiency and reduce waiting times for all guests. Your feedback is essential in helping us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future with an enhanced experience that meets your expectations in every way. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you for taking the time to provide your feedback. I sincerely regret that your recent stay did not live up to your expectations. We are dedicated to offering our guests a memorable and comfortable experience, and I am truly sorry that we were unable to deliver this during your visit. Your feedback is invaluable to us as it highlights areas where we can improve. I would be grateful if you could share more details about your experience so that we can address the specific concerns and take prompt corrective action. Please be assured that we are committed to enhancing our services and facilities to ensure the highest level of comfort and satisfaction for our guests. Once again, I apologize for any inconvenience caused and thank you for bringing these matters to our attention. We appreciate your feedback and hope to welcome you back in the future, where we aim to provide you with a significantly improved experience. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are genuinely delighted to hear that your experience was nothing short of exceptional. Achieving a perfect 10 out of 10 rating is truly rewarding and motivates our entire team to continue providing outstanding service and memorable experiences for our guests. We sincerely appreciate your recognition of our efforts, and your positive feedback serves as a great encouragement for us to maintain and enhance the quality of our services. It was a pleasure hosting you, and we look forward to welcoming you back in the future for another exceptional experience. Thank you once again for choosing us and for your wonderful review. Should you have any further suggestions or requests, please do not hesitate to reach out. Your satisfaction is our top priority. Warm Regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Mr. Santosh, Warm greetings from Ibis Kolkata Rajarhat! Thank you for sharing your positive experience with us. We are delighted to hear that you had a comfortable stay and appreciated the good service during your three-day visit. It is wonderful to know that you have chosen to continue your stay with us for two more days, and we are committed to making the rest of your time here equally enjoyable and memorable. Your trust and loyalty mean a great deal to us, and we look forward to providing you with the highest level of hospitality throughout your entire stay. Thank you once again for choosing Ibis. Warm regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat

Dear Guest, Warm greetings from Ibis Kolkata Rajarhat! Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are genuinely delighted to hear that your experience was nothing short of exceptional. Achieving a perfect 10 out of 10 rating is truly rewarding and motivates our entire team to continue providing outstanding service and memorable experiences for our guests. We sincerely appreciate your recognition of our efforts, and your positive feedback serves as a great encouragement for us to maintain and enhance the quality of our services. It was a pleasure hosting you, and we look forward to welcoming you back in the future for another exceptional experience. Thank you once again for choosing us and for your wonderful review. Should you have any further suggestions or requests, please do not hesitate to reach out. Your satisfaction is our top priority. Warm Regards, Jisan Sarkar General Manager Ibis Kolkata Rajarhat