ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 3.8/5 846 reviews

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Cf 12 Action Area 1C, New Town, Rajarhat, 700156 KOLKATA, India

Description

Hotel extras

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

Our accommodation(s)

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  846 reviews

TripAdvisor Rating  4.6/5  723 reviews

Certificate of excellence 2024

Customer review rating 0.5/5

Harshad M. Business - Confirmed reviews ALL

Room service is pathetic, nobody cares to come in first request. Had to call multiple times to request for housekeeping or any other room service. Restaurant is even worse. Nobody cares if there’s a water and glass on the table, someone would just take the filled water bottle without asking and the live counter is a joke. They will not know who placed what order never… the rooms are very small, toilet bathroom is even smaller with weird half circle shaped walls. I mean there was nothing good or right about this hotel. Wont come back again

Dear Harshad M., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret to hear that your experience did not meet your expectations. It is disheartening to learn about the service issues you encountered, particularly with room service and restaurant operations. Your comments regarding the attentiveness of our staff and the organization of the dining area are taken seriously, and they will be reviewed with our team for improvement. Additionally, I understand that the room dimensions and layout did not suit your preferences. While our accommodations are designed to maximize comfort within our urban setting, I appreciate your perspective on this matter. Your insights are invaluable for us as we strive to enhance our guest experience. Thank you once again for your comments, and I wish you the best in your future travels. Sincerely , Jisan Sarkar General Manager

Customer review rating 4.5/5

Ajim K. Friends - Confirmed reviews ALL

Amazing service with prompt response 👌 I found all ibis stuff humbled and cooperative at the same time.

Dear Ajim K., Thank you for your kind words regarding our service and staff. We are delighted to hear that you found our team to be humble and cooperative. Your feedback is greatly appreciated, as it motivates us to continue providing excellent service. Sincerely , Jisan Sarkar General Manager

Customer review rating 5.0/5

Jyotin M. Couples - Confirmed reviews ALL

Early check-in facilitated, very helpful staff. Clean, comfortable, compact rooms. Nice atmosphere

Dear Jyotin M., Thank you for your kind words regarding your experience at ibis Kolkata Rajarhat. We are delighted to hear that you appreciated our location, the cleanliness of our rooms, and the service provided by our staff. Your feedback is valuable to us. Sincerely , Jisan Sarkar General Manager

Customer review rating 0.5/5

Rageshree B. Business - Confirmed reviews ALL

Pathetic...inefficient....no proper washroom ..........a washroom inside the room is made out of plastic sheet...........looks like i am staying in a train......rooms were dirty and smelling.........pillows were dirty and no assistance

Dear Rageshree B., Thank you for your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding the condition of your room and washroom. Your comments are valuable, and I assure you that they will be taken into consideration as we strive to improve our services. Sincerely , Jisan Sarkar General Manager

Customer review rating 0.5/5

Jayteerth M. Business - Confirmed reviews ALL

Most frustating, irretating, Unprofessional staff and unorganised.

Dear Jayteerth M., Thank you for your feedback. We regret to learn about your experience with our team, as professionalism and organization are key priorities for us. Your comments will be taken into consideration for ongoing staff training and improvement. Sincerely , Jisan Sarkar General Manager

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Other web-users rate our hotel

  • 533 reviews 9.4/10 Location
  • 1,830 reviews 6.8/10 Room
  • 4,861 reviews 8.7/10 Service
  • 51 reviews 9.3/10 WiFi
  • 941 reviews 6.5/10 Cleanliness
  • 685 reviews 9.2/10 Breakfast
  • 517 reviews 2.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.