Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,655 reviews

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Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 4 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,655 reviews

TripAdvisor Rating  4.5/5  2,750 reviews

Certificate of excellence 2024

Luxury hotel, well cooperated staffs, very ell located… best hotel in Kolkata

Customer review rating 4.5/5

Syed A. H. Solo - Confirmed reviews ALL

Extremely satisfied….

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Good Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good and comfortable stay

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

GIVE IT A MISS

TripAdvisor rating 1.0/5

gaurabparija TripAdvisor review

Quite clearly one of the worst stays in recent times. - the room given was 813, the moment you step out of the lift you realise that the hotel has seen better days - the washroom was in a very very poor shape with stains, moss and what not covering the bathing area - there was a layer of dust on the TV and the set top - the lights of the cupboard refused to go off sadly this was told to the reception on Day 2 but to no avail. finally the team there, as is the case offered to change rooms, clean the washroom etc. unfortunately our experience subsequently when clients came in for the conference was equally poor. would for sure avoid this

Over all a good stay in a very good location.

Customer review rating 4.0/5

Narry K. Solo - Confirmed reviews ALL

Good location, good staff and service. Also close to a mall which makes it handy 😊

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Just a token of appreciation

TripAdvisor rating 5.0/5

Happiness26203317852 TripAdvisor review

As a crew I was completely satisfied by Novotel Staff especially ARPITA she got a beautiful smile with full of hospitality and just love her way of handling guest.... Keep going girl.... Thanks for the hospitality and again the pool was quite amazing but unfortunately I couldn't go there 😅 anyways will be back soon again. Thanks. Regards, Jyoti.

Dear Ms. Jyoti, Greetings from Novotel Kolkata Hotel & Residences! Thank you for sharing such a heart-warming review and for recognizing the efforts of our team, especially Arpita! We’re delighted to hear that her hospitality and friendly demeanour left a lasting impression. She truly embodies our commitment to guest satisfaction, and your kind words will be a great encouragement to her. It’s wonderful to know you enjoyed your stay with us, and we're sorry you couldn't experience the pool this time! We look forward to welcoming you back soon for another memorable visit—hopefully with some time to unwind by the pool. Warm Regards Arjun Kaggallu General Manager

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Other web-users rate our hotel

  • 761 reviews 9.6/10 Location
  • 2,786 reviews 8.8/10 Room
  • 7,257 reviews 9.3/10 Service
  • 60 reviews 8.5/10 WiFi
  • 2,623 reviews 8.6/10 Food
  • 1,271 reviews 9.7/10 Vibe
  • 1,117 reviews 8.7/10 Cleanliness
  • 627 reviews 8.2/10 Breakfast

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