Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,881 reviews

Novotel Kolkata - Hotel & Residences - Image 1
Novotel Kolkata - Hotel & Residences - Image 2
Novotel Kolkata - Hotel & Residences - Image 3
Novotel Kolkata - Hotel & Residences - Image 4

Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 3 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,881 reviews

Customer review rating 5.0/5

Kunal M. Solo - Confirmed reviews ALL

As usual the check in was handled well and room was ready all thanks to Ms. Ankita and Ms. Chandrani. Special thank you to Mr. Mainak for welcoming me with masala coke made with perfection. Ms. Rani, Mr. Santanu and Mr. Arjun were warm and kind to be at service along with their team leader Ms. Uma. Thank you to Mr. Aloke for the pours of Ballentine, a perfect eveing at the Club Lounge situated at Sante. Thank you Chef Priyo for the well made double egg roll as how I prefer the same and Chef Dipak for the crispy plain dosa. Perfect. It's good to be back always and spend some relaxing moments at the hotel.

Customer review rating 4.5/5

Oscar R. A. L. Business - Confirmed reviews ALL

The hotel was truly a five star hotel and the team of front office at the reception were truly professionals. For someone who was there for business the hotel lived to the expectation

Customer review rating 5.0/5

Akula S. M. Business - Confirmed reviews ALL

The stay with no complaints....

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Rajneesh Kumar General Manager

Customer review rating 3.5/5

Shilpa N. Business - Confirmed reviews ALL

Your dining staff needs to be more attentive and prompt to serve customer.

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas, specially the dining experience. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Novotel Kolkata Hotel and Residences

Customer review rating 5.0/5

Devika K. Families - Confirmed reviews ALL

The stay was comfortable. Rooms were clean and spacious. Special thanks to Priyanka (at the reception) for allocating rooms based on our requirements and being so warm and amicable.

Dear Madam, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Rajneesh Kumar General Manager

Other web-users rate our hotel

  • 546 reviews 9.5/10 Location
  • 1,592 reviews 8.5/10 Room
  • 4,679 reviews 9.2/10 Service
  • 31 reviews 7.2/10 WiFi
  • 705 reviews 8.6/10 Cleanliness
  • 610 reviews 8.6/10 Breakfast
  • 174 reviews 8.8/10 Pool

Powered by Trustyou

Our other establishments nearby

ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 3.9/5 (1049 reviews)

At 212 m

See the hotel
All our hotels in Kolkata