Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,631 reviews

Best price
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Novotel Kolkata - Hotel & Residences - Image 1
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Novotel Kolkata - Hotel & Residences - Image 4
Action Area 1C, New Town Rajarhat, 700156 KOLKATA, India

Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 4 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

Telephone
Fax +91 33 4032 3334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,631 reviews

TripAdvisor Rating  4.5/5  2,717 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Jitendra C. Families - Confirmed reviews ALL

Very good check in experience late evening g, room being ready

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Excellent Hotel

Customer review rating 5.0/5

Vishal G. Business - Confirmed reviews ALL

I always prefer to stay in this property, excellent rooms with lovely food and ambience, the entire team are courteous and are ready to help and assist you.

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Very good stay

Customer review rating 4.5/5

Vipul K. Business - Confirmed reviews ALL

Room was neat and clean and all requests were promptly addressed Thank You !

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It was good

Dear Madam, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Poor service

Customer review rating 2.0/5

Deepak N. Business - Confirmed reviews ALL

Poor. 1. Check in experience poor. Confusiom om when will i check out persisted for 2 days. 2. Smelly room. Poor bathroom structures. 3. Got call in my office when I am checkimg out again when I was still staying for one more day. Overall, this is not a premium brand does.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas such as room was not comfortable to you. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Arjun Kaggallu General Manager

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Other web-users rate our hotel

  • 796 reviews 9.6/10 Location
  • 2,785 reviews 8.8/10 Room
  • 7,673 reviews 9.3/10 Service
  • 59 reviews 8.6/10 WiFi
  • 3,157 reviews 8.9/10 Food
  • 1,465 reviews 9.7/10 Vibe
  • 1,165 reviews 8.8/10 Cleanliness
  • 834 reviews 8.6/10 Breakfast

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Our other establishments nearby

ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 4.0/5 (552 reviews)

At 212 m

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.