Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,864 reviews

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Action Area 1C, New Town Rajarhat, CF Block Action Area 1, 700156 KOLKATA, India

Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 3 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Telephone
Fax +91 33 4032 3334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,864 reviews

Customer review rating 2.5/5

Svssnvg K. M. Business - Confirmed reviews ALL

1) All the TV channels are not recharged. 2) Dear Sir/Madam, 2) I had booked a room at your hotel for my stay( 3 nights) from 07th March 2026 to 10th March 2026. At the time of booking, the room rate shown for each day was within my entitlement limit of Rs. 7,500 per day. However, after occupying the room, I noticed that the tariff charged on the third day is significantly higher and exceeds my daily entitlement limit of Rs. 7,500. Since the total booking amount is within the permissible limit, I proceeded to book it. I too did not understand that how that significant rate will be charged on 3rd day, This point made me dissatisfaction. If possible I kindly request you to provide a revised invoice with the tariff distributed uniformly for each day so that the daily rate does not exceed the total amount paid. This will help me process the reimbursement as per my organization's rules.I would appreciate your support in issuing the corrected bill at the earliest. Thank you for your assistance.

Customer review rating 4.0/5

Sayanta M. Couples - Confirmed reviews ALL

Amenities could be better

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Rajneesh Kumar General Manager

Customer review rating 4.5/5

Ashmit A. Friends - Confirmed reviews ALL

Loved the overall experience Jyoti the relation executive helped me out well during my stay and had constant check over me

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Rajneesh Kumar General Manager

Customer review rating 1.0/5

Vallurupalli R. Families - Confirmed reviews ALL

Lot of flys

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas such as mosquito issues. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Rajneesh Kumar General Manager

Customer review rating 3.5/5

Yellanki S. S. C. Families - Confirmed reviews ALL

Was a decent experience the location is great the stay is clean but there are a lot of mosquitoes near the pool area and lobby

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas such as mosquito. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Rajneesh Kumar General Manager

Other web-users rate our hotel

  • 570 reviews 9.4/10 Location
  • 1,780 reviews 8.6/10 Room
  • 5,116 reviews 9.3/10 Service
  • 33 reviews 7.3/10 WiFi
  • 749 reviews 8.8/10 Cleanliness
  • 698 reviews 8.7/10 Breakfast
  • 175 reviews 9/10 Pool
  • 40 reviews 9.8/10 Bar

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