Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,673 reviews

Novotel Kolkata - Hotel & Residences - Image 1
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Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 4 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,673 reviews

TripAdvisor Rating  4.5/5  2,756 reviews

Certificate of excellence 2024

Favourite hotel

TripAdvisor rating 5.0/5

okktoday Solo travel - TripAdvisor review

Very good experience stay at Kolkata Novotel for a two days "marathon parties". Breakfast was good and place is convenient, a shopping mall Axis is just besides it. Service staffs very attentive and helpful. My favourite hotel stay, Novotel!

Rooms are more than clean. It's so great to find this comfort. You feel like home.

TripAdvisor rating 5.0/5

Gerald W TripAdvisor review

Service is perfect. Burhanuddin is very helpful and he made our room always cleaned. A real pleasure for our 2 weeks stay. I recommend this hotel for the quality of its services. Rooms are more than clean. It's so great to find this comfort. You feel like home.

A Truly Disappointing Experience

Customer review rating 0.5/5

Swastik Families - Confirmed reviews ALL

I recently stayed at Novotel Kolkata and, to put it bluntly, the experience was far from what I had expected. While I appreciated the room upgrade and the effort to decorate as discussed, the rest of the stay was nothing short of a nightmare. The first night was utterly sleepless due to a loud function taking place. The noise was unbearable, making it impossible to rest. A hotel of this standard should prioritize the comfort of its guests and manage such events more responsibly. The next morning's breakfast experience was equally distressing. The dining area was chaotic, resembling a fish market. It was overcrowded, disorganized, and not the serene environment one expects while having their first meal of the day. To make matters worse, I couldn’t even enjoy my breakfast properly. The real tipping point for me was the lack of attention to basic dietary requirements. I specifically requested food without chili—a simple and reasonable request. Shockingly, they couldn’t accommodate this. How difficult is it for a reputed hotel to prepare food without chili? This lack of care and flexibility was deeply disappointing. Overall, my stay at Novotel Kolkata was a letdown. From the noise disturbances to the poor dining experience and the inability to cater to basic food preferences, this visit left me extremely dissatisfied. I expected much better from Novotel and am deeply disappointed this time. This was far from the high standards they claim to uphold.

Nootel - Best in the Town - extremely satisfied

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Best Hotel. Best Service. Best Food. rooms are very clean and big. food menu option has variety of food options. service also very good. one of the best hotel. Must visit and experience .

well located Good stay

Customer review rating 5.0/5

Md M. S. Business - Confirmed reviews ALL

It was good, all staff are very kind and friendly

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Other web-users rate our hotel

  • 745 reviews 9.6/10 Location
  • 2,685 reviews 8.8/10 Room
  • 6,810 reviews 9.2/10 Service
  • 61 reviews 8.3/10 WiFi
  • 1,038 reviews 8.6/10 Cleanliness
  • 624 reviews 8/10 Breakfast
  • 186 reviews 8.8/10 Pool
  • 42 reviews 8.9/10 Bar

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ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 3.9/5 (588 reviews)

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