Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 2,206 reviews

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Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 3 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Book this hotel
Room 1

Discover contemporary comfort in our Superior Twin Bedrooms, thoughtfully designed for every traveller.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Pool side

Enjoy modern amenities, complimentary Wi-Fi, and exclusive access to the Premier Lounge. Elevate your stay with personalized service and a tranquil ambiance, making it an ideal choice for discerning travellers seeking an extra touch of indulgence.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Elevate your stay with personalized service and a serene atmosphere, catering to discerning travellers seeking an added layer of indulgence. Enjoy modern amenities, complimentary Wi-Fi, and exclusive access to the Premier Lounge.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Presidential Suite

An irresistible experience 2,500 sq. ft. of space with a living room & bar, coupled with personalised butler service, dining area with pantry, a state-of-the-art bedroom with an attached bath area comprising a walk-in closet & bathtub.

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 232 m² / 2497 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

1 Bedroom Apartment with Kitchen, Premium WiFi, 15% off on Food & Soft Beverage.

Ideal for extended stays, enjoy the convenience of modern amenities, complimentary Wi-Fi, and personalized service. Whether for business or leisure, find comfort & flexibility in our pet-friendly apartments. Enjoy free Wi-Fi, 15% off at restaurants.

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini bar with free soft drinks
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Espresso machine
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • NETAJI BOSE INTL Additional charge
  • CCU Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 340 rooms
  • One room for people with reduced mobility
  • 11 connecting rooms
  • 305 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table
  • Pool Table
  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Video game area
  • Board games available
  • Play area
  • Green area
  • Foosball
  • Tourist guide for families

Well-being

In-house open pool

  • Covered
  • On site

Inbalance Fitness

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage

Sports and leisure

Jogging track

  • On site

Table tennis

  • On site

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site

Ministry of Kebabs is a culinary haven for kebab enthusiasts at Novotel Kolkata. Relish an exquisite array of succulent kebabs, & each dish is a testament to the rich flavours & expert craftsmanship. Indulge in the art of grilling & fine modern day dining

Cafe Joy at Novotel Kolkata, a haven for cafe enthusiasts. Enjoy Blue Tokai brews, Tea Box teas, Speak Burgers by Chef Vicky Ratnani, & Le 15 Hot Chocolates with artisanal ice creams from Fat Little Penguin. A delightful spot for relaxation & indulgence.

Sante - The Bar offers a chic retreat, blending modernity with a relaxed vibe. Indulge in handcrafted cocktails, fine wines, & delectable bar bites 24X7. A vibrant destination for those seeking a refined yet casual atmosphere. Elegance meets ease!

Experience a delightful breakfast at The Square- from 7AM to 10AM, featuring a lavish spread of fresh, sumptuous dishes. Enjoy a variety of delectable options from our LIVE counters, from local to international cuisines, for a perfect start to your day.

Enjoy a refreshing dip in our beautiful swimming pool at Novotel Kolkata. Take a break from the bustling city and relax in the serene ambiance. With its sparkling blue waters and comfortable loungers, our pool offers the perfect escape.

24 hour Inbalanace Fitness centre, Outdoor swimming pool with Kids Pool, A relaxation area next to Pool, includes Beauty Salon and Spa which offer the wellness facilities

Onsite Spa with 5 treatment rooms , steam bath, sauna, Jacuzzi and Beauty Salon. We provide a serene and unforgettable experience of indulgence, relaxation and pure pampering.Combining traditional, ancient spa methods with the latest recommendations

Experience the perfect blend of elegance & comfort at our special wedding venues. Our stunning venues, impeccable service, & exquisite culinary offerings ensure your special day is truly unforgettable. Discover a world of enchantment & create memories.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,206 reviews

Customer review rating 5.0/5

Malte C. Solo - Confirmed reviews ALL

Dear Malte C., Thank you for your kind words regarding your stay at Novotel Kolkata. We are delighted to hear that you enjoyed our friendly service, the Biryani dinner, and our pool facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Achyut C. D. Couples - Confirmed reviews ALL

Dear Achyut C. D., Thank you for your kind words regarding the hygiene and comfort of our hotel. We are delighted to know that your experience met your expectations and appreciate your feedback. best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Steven H. Business - Confirmed reviews ALL

Dear Steven H., Thank you for sharing your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room extremely comfortable and that our team was able to accommodate your specific needs during your month-long visit. It is reassuring to know that the attention to detail, such as providing extra water and unlocking the gym for you, contributed positively to your experience. Your recommendation to colleagues is greatly appreciated, and we are grateful for your kind words about our staff's efforts to ensure a pleasant stay. We hope to welcome you back to Novotel Kolkata - Hotel & Residences in the future. Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 4.5/5

Daniel L. Couples - Confirmed reviews ALL

Dear Daniel L., Thank you for your kind words regarding our friendly and accommodating staff. We are delighted to hear that you enjoyed the happy hour and had a great time utilizing our facilities, including the pool and billiards. We appreciate your feedback about the food variety, and we will certainly take your suggestion into consideration for future improvements to enhance our guests' dining experiences. We appreciate your feedback and hope to welcome you back soon. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Mohanaraman P. Business - Confirmed reviews ALL

Dear Mohanaraman P., Thank you for your kind words and for being a loyal guest at Novotel Kolkata - Hotel & Residences. We are delighted to hear that you have consistently enjoyed your stays with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Novotel Kolkata - Hotel & Residences

Dear Malte C., Thank you for your kind words regarding your stay at Novotel Kolkata. We are delighted to hear that you enjoyed our friendly service, the Biryani dinner, and our pool facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Achyut C. D. Couples - Confirmed reviews ALL

Comfortable

Dear Achyut C. D., Thank you for your kind words regarding the hygiene and comfort of our hotel. We are delighted to know that your experience met your expectations and appreciate your feedback. best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Steven H. Business - Confirmed reviews ALL

I Stayed for just over a month. And was working a night shift. The staff was extremely accommodating and I loved that they paid attention to the little details like recognizing i always wanted extra water and just started leaving more so I wouldn't have to ask. Or recognizing that I asked for the gym to be un locked everyday around 2am. After a few time of asking the staff would see me getting out of my car after work and would go Unlock the door for me. I very much enjoyed my stay and will definitely be recommending Novotel to my colleagues on future travels to Kolkata.

Dear Steven H., Thank you for sharing your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room extremely comfortable and that our team was able to accommodate your specific needs during your month-long visit. It is reassuring to know that the attention to detail, such as providing extra water and unlocking the gym for you, contributed positively to your experience. Your recommendation to colleagues is greatly appreciated, and we are grateful for your kind words about our staff's efforts to ensure a pleasant stay. We hope to welcome you back to Novotel Kolkata - Hotel & Residences in the future. Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 4.5/5

Daniel L. Couples - Confirmed reviews ALL

As I said friendly staff who were very accommodating and the happy hour was fantastic with free alcohol for 2 hours we took full advantage of that and the facilities were great including the pool and the pool table/snooker/billiards was fun the food was nice but the food was the same every day so something different/changed from time to time would be good.

Dear Daniel L., Thank you for your kind words regarding our friendly and accommodating staff. We are delighted to hear that you enjoyed the happy hour and had a great time utilizing our facilities, including the pool and billiards. We appreciate your feedback about the food variety, and we will certainly take your suggestion into consideration for future improvements to enhance our guests' dining experiences. We appreciate your feedback and hope to welcome you back soon. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Mohanaraman P. Business - Confirmed reviews ALL

I’m a repeat customer. It has been a pleasant stay on all the occasions.

Dear Mohanaraman P., Thank you for your kind words and for being a loyal guest at Novotel Kolkata - Hotel & Residences. We are delighted to hear that you have consistently enjoyed your stays with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Priyanka G. Couples - Confirmed reviews ALL

Ms. Jyoti was very helpful during our stay and we love yhe room food and staffs were really helpful and kind special ms Jyoti.

Dear Priyanka G., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and that Ms. Jyoti provided exceptional assistance. Your kind words about our staff and room service are greatly appreciated. Best Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Bijay S. Families - Confirmed reviews ALL

From the moment we arrived, everything about this hotel felt effortless and refined. The staff greeted us warmly, check-in was seamless, and every request was handled with genuine care. Our room was spotless, spacious, and beautifully designed, with a bed so comfortable we didn't want to leave it. But the real highlight was the food. The restaurant's focus on local cuisine was a delight, with dishes made from fresh regional ingredients and prepared with real skill. Every meal, from the breakfast spread to the dinner menu, felt like a true taste of the destination. We left with new favorite dishes and happy memories. Add in the spotless facilities, attentive service, and relaxing atmosphere, and this is easily one of the best hotel stays we've had. We can't wait to come back. Highly recommended! ⭐⭐⭐⭐⭐

Dear Bijay S., Thank you for sharing your delightful experience at Novotel Kolkata - Hotel & Residences. We are thrilled to hear that you found your stay to be seamless and refined, from the warm welcome to the attentive service provided by our staff. It is rewarding to know that you appreciated the comfort and design of your room, as well as the cleanliness of our facilities. We are particularly pleased that our focus on local cuisine resonated with you, and it is gratifying to hear that you enjoyed the variety and quality of the meals offered in our restaurant. Your positive feedback regarding our culinary offerings inspires us to continue delivering exceptional dining experiences. We look forward to welcoming you back for another memorable stay in the future. Best Regards. Novotel Kolkata - Hotel & Residences

Customer review rating 4.5/5

Saikat A. Families - Confirmed reviews ALL

Excellent staffs and connect with customers is the best part of the stay.

Dear Saikat A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time with your family and appreciated our staff's commitment to customer service. It is always our goal to provide a memorable experience for our guests. Goodbye and best wishes, Novotel Kolkata - Hotel & Residences

Customer review rating 4.5/5

Manish S. Couples - Confirmed reviews ALL

very very good , great service , very clean and nice property , the best ting is no use of plastic

Dear Manish S., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our property comfortable and appreciated our commitment to sustainability. Your feedback regarding our service and cleanliness is greatly valued. Best Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 4.5/5

Ravi K. G. Families - Confirmed reviews ALL

Food quality has gone very low. Room service takes lot of time to process.

Customer review rating 5.0/5

Michael M. R. Business - Confirmed reviews ALL

I had a quick business visit and liked the stay. The rooms were clean and services was good.

Dear Michael M. R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the cleanliness of our rooms, and appreciated the service provided. Your satisfaction is our priority. Best Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Rajesh B. S. Business - Confirmed reviews ALL

This was a business stay. I was upgraded to a studio apartment. Room was excellent with all amenities. Staff was courteous and very helpful. The bed was comfortable and the bakery items kept for the guests at check in were excellent. Food was good too.

Dear Rajesh B. S., Thank you for sharing your positive experience at Novotel Kolkata. We are delighted to know that you enjoyed your upgraded studio apartment and found our staff courteous and helpful. It is wonderful to hear that the amenities and food met your expectations. Best Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Amit V. Business - Confirmed reviews ALL

My stay at Novotel Kolkata was comfortable and pleasant. The rooms were clean, the staff was courteous, and the overall service was excellent. I had a great experience and enjoyed my stay.

Dear Amit V., Thank you for your kind words and for taking the time to share your positive experience at Novotel Kolkata. We are delighted to hear that you found our location convenient, enjoyed the cleanliness of the rooms, and appreciated the courteous service from our staff. Your feedback is invaluable to us, and we look forward to welcoming you back for another pleasant stay in the future. Best regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Satyanarayana G. B. Business - Confirmed reviews ALL

Good breakfast spread and rooms are also good

Customer review rating 3.0/5

Sachin D. Solo - Confirmed reviews ALL

Food restaurant need to improvise- Certain items were empty and not being checked…Cutlery were not easily available..

Dear Sachin D., Thank you for your feedback regarding your recent experience. We appreciate your comments about our restaurant service, and we will certainly take them into account as we aim to enhance our offerings and ensure availability of cutlery for our guests. Best Regards, Novotel Kolkata - Hotel & Residences

Customer review rating 5.0/5

Nirmalendu D. Business - Confirmed reviews ALL

Umme Kulsun - behavior is very good and customer friendly .

Customer review rating 4.5/5

Sanjana S. K. Business - Confirmed reviews ALL

It was amazing

Customer review rating 5.0/5

Farha F. Business - Confirmed reviews ALL

Ms. Kulsum took great care of us. Our stay was wonderful. Breakfast was delicious.

Customer review rating 3.0/5

Gregory G. Business - Confirmed reviews ALL

I stayed 6 nights, and was able to check-in early on arrival, which was really appreciated after about 16 hours of travel. Overall the staff was friendly, but at time not attentive enough. For example getting a coffee at breakfast could feel a bt of a mission. I was only asked on 1 morning if I'd like a hot drink, and when going to the coffee making point, it could take a while to get someone to help. Similar experience at the bar on day 1 when my colleague and I were lookign to order soe food and no staff was there to be seen. The room felt rather dated and cleaning/general maintenance could be better. I also used the pool and gym. No issues there. The gym has decent range of equipment.

Customer review rating 5.0/5

Abadur R. Business - Confirmed reviews ALL

I had a wonderful stay at Novotel Kolkata. The staff were courteous, professional, and attentive throughout my visit. The rooms were comfortable, the ambience was pleasant, and the overall hospitality was excellent. Special thanks to Kulsum for her warm approach and thoughtful follow-up. I truly appreciate the service and look forward to visiting again.

Dear Mr. R., Thank you for your kind words regarding your stay at Novotel Kolkata. We are delighted to hear that our staff provided you with courteous and attentive service, and that you enjoyed the comfort of our rooms and overall ambience. Your appreciation for Kulsum's warm approach will certainly be shared with her. We look forward to welcoming you back for another wonderful experience in the future. Best regards, Novotel Kolkata - Hotel & Residences

Other web-users rate our hotel

  • 566 reviews 9.5/10 Location
  • 1,448 reviews 8.6/10 Room
  • 4,218 reviews 9.1/10 Service
  • 23 reviews 6.8/10 WiFi
  • 668 reviews 8.8/10 Cleanliness
  • 630 reviews 8.7/10 Breakfast
  • 144 reviews 8.8/10 Pool

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