ibis Padang 3 stars

Customer review rating (ALL Rating) 4.6/5 71 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Comfy sweet bed by Ibis, The innovative bedding to ensure ultimate comfort

  • Free High speed WIFI access in all areas

  • Outdoor swimming pool and comfortable Spa

  • Both Mountain and Ocean view Skyline Restaurant

  • City center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Padang

Jl Taman Siswa No 1A, Padang
25139 PADANG
Indonesia

GPS:-0.929411, 100.362942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Skyline Restaurant

Non contractual photo

Skyline restaurant located on the top floor of 13 storey building with panoramic view over sea and mountain

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  71 reviews

TripAdvisor Rating  4.5/5  1,144 reviews

Certificate of excellence 2023

Excellent service

Customer review rating 5.0/5

Arief M. Business - Confirmed reviews ALL

From arrival to departure, the hotel team provided all their best service.

Dear Mr. ARIEF M. R., Warmers greeting from Ibis Padang, We very much appreciate your comments regarding your stay at the ibis Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

lokasi strategis

Customer review rating 4.5/5

S. Business - Confirmed reviews ALL

good food, good ambiance, easy to access

Dear Mr. S. SUSANTO, Warmers greeting from Ibis Padang, We very much appreciate your comments regarding your stay at the ibis Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice hotel

TripAdvisor rating 5.0/5

Ayu Feby S TripAdvisor review

i booked room for our guess on business trip. they haven't any issue or complaint during their stay. thank you Mr Hafis, the sales team whom help me since before booking until the guess were check out. He is really informative and help me alot. wish to stay in Ibis Hotel Padang soon.

Dear Ayufebys , Warm greetings from Ibis Padang Thank you for the comments you wrote on TripAdvisor regarding your stay at Ibis Padang. It is a pleasure for us to receive positive feedback and feedback from our valued guests. We are very happy that you feel comfortable enjoying your time at Ibis Padang, we will share your comments with our entire team and we are sure that this feedback will be a source of motivation and inspiration for all our staff because at Ibis Padang we strive to continuously improve service quality us to our guests. Once again, on behalf of the Management and staff, we thank you for sharing your experience while at Ibis Padang and we are happy to look forward to your next visit. Greetings Ferry Yudhi Iswoyo General Manager

toilet is very dirty and not well maintained

Customer review rating 0.5/5

E Solo - Confirmed reviews ALL

The toilet is not cleaned before the new guest arriving

Dear EDWIN A., Warmers greeting from Ibis Padang, Thank you for taking the time to tell us about your experience at the ibis Padang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Iftar at ibis

TripAdvisor rating 5.0/5

Putri H TripAdvisor review

everything is comfortable and it's really good to go back there again, the service is also good and clear. the food is also delicious and you don't need to be afraid to run out because they provide lots of food. Thanks Ms Helga for the information

Dear 612putrih Yang Terhormat, Terima kasih banyak atas ulasan yang Anda bagikan mengenai pengalaman Berbuka Puasa di Skyline Restaurant Ibis Padang. Sungguh ini adalah kabar gembira bagi kami dalam mengetahui Anda memiliki pengalaman yang berkesan terutama untuk pelayanan yang kami berikan telah sesuai dengan ekspetasi Anda. Tentunya saya pun akan memberitahukan pujian Anda kepada tim kami, karena disinilah saya yakin ulasan ini akan memberikan motivasi untuk seluruh tim dalam selalu meningkatkan kualitas pelayanan kami. Kami berharap kunjungan Anda berikutnya akan selalu memuaskan. Hormat saya, Fivi Fitrianti Guest Service Manager

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Other web-users rate our hotel

  • 54 reviews 8.5/10 Location
  • 301 reviews 7.7/10 Room
  • 291 reviews 8.9/10 Service
  • 14 reviews 5.6/10 WiFi
  • 147 reviews 7.9/10 Cleanliness
  • 67 reviews 2.5/10 Comfort
  • 60 reviews 7.2/10 Breakfast

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