Mercure Padang 4 stars

Customer review rating (ALL Rating) 4.7/5 76 reviews

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Description

Hotel extras

For culinary lovers, you can visit our restaurant offering a variety of Western, Chinese and Indonesian food. Other facilities include pool bar, swimming pool and fitness center.

Our accommodation(s)

Hotel location

Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia
25115 PADANG
Indonesia

GPS:-0.936285, 100.352313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ATLANTIS

Non contractual photo

Overlooking the beautiful swimming pool and ocean, Atlantis serves breakfast, lunch, dinner and tasty light bites, using the freshest foods to create an authentic, fascinating dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  76 reviews

TripAdvisor Rating  4.5/5  1,500 reviews

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TripAdvisor rating 5.0/5

Global60144312386 TripAdvisor review

I arrived at the hotel earlier than scheduled check-in time, but the receptionist helped me to get an early room, they knew I was tired and had been on the ship for a long time because at that time the waves were too big and it took us quite a long time to reach the port. they gave me a room early without any charge, thank you for helping us, great facilities, friendly service, want to visit again, enjoy facilities that I haven't had the chance to enjoy, let's enjoy the city at the hotel. With friendly service, located in the middle of Padang city, easy to access tourist destinations. which is in the city of Padang. thanks for Miss Resty for helping provide information about tourism in the city of Padang, helpfully, and thank you also for the extraordinary service to the Mercure Padang staff.

Dear Guest, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences to your lovely friends and family about your stay at our hotel.We are glad to hear and read your comments and it is a compliment for us to know that you enjoyed your stay with us and our location, service, facilities, food and beverage exceeded your expectation. Thank you for your recognition for the excellent service and products provided at our Hotel and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at Mercure Padang. Best Regards Ferry Iswoyo General Manager

Great stay

TripAdvisor rating 5.0/5

HERMES P TripAdvisor review

I stayed there with my family and we had a great time. The staff was super friendly and welcoming. The rooms were very comfortable with a great bathroom and an awesome shower. The early breakfast is a great plus if you are traveling to the Mentawais and must check out early. Highly recommended

Dear Mr.Hermes, Thank you very much for taking the time to review Mercure Padang. You and your family were so lovely and we enjoyed our time with you immensely. We believe our ladies & gentlemen and their service is what sets us apart from the others, so your comments about our ladies and gentlemen is ever so rewarding for me. We do take pride in recognizing our guests and offer the most personalized service even anticipating the unexpressed wishes and needs. I am also glad that you could take the advantage of our great plus locations transit to mentawai and early breakfast service. We miss you and your Family and hope you can come back and see us again. Thank you for allowing us to experience this with you and share our little part of Padang with you. It was healing and truly special. Best Regards, Ferry ISwoyo General Manager 

Friendly Hotel

TripAdvisor rating 5.0/5

Sudarsono07 TripAdvisor review

The hotel location is strategic, nearby to the beach and nearby to shopping centers. The hotel facilities is completed, clean and comfortable rooms. The restaurant menu is varied and tastes delicious. The hotel staff are also friendly and smiling, when i’m checking out it was also made easier by Miss Cecil. Hopefully I can return to the land of Minang again and stay here.

Dear Mr.Sudarsono, We are delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Padang. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. We look forward to welcoming you back. Best regards Ferry Iswoyo General Manager

New experience at Mercure padang

TripAdvisor rating 5.0/5

Flyer25762063694 TripAdvisor review

new experience and first time staying at the Mercure Padang hotel, very pleasant and truly unforgettable, the best atmosphere and service from the restaurant team, especially upon arrival at the restaurant greeted with a friendly smile by Ms. Rani and Ms. Sintya, truly friendly and very helpful when having breakfast here, hopefully I can and will return to stay at the Mercure Padang hotel

Dear Guest, Thank you so much for your great review about Mercure Padang. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service and i will passed your kind comments to Rani & Shintya. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Best Regards, Ferry Iswoyo General Manager

They made me feel welcome.

TripAdvisor rating 5.0/5

Kurtis J TripAdvisor review

It was my first trip to this part of the world. The Mercure staff makes you feel welcome and comfortable. Indra and his team, including Hari at the restaurant were a pleasure to chat with. The food is delicious. The rooms are perfect. I will definitely be back to stay with them again. Thank you to their whole staff for chatting with me and giving me good recommendations on things to do. Great stay.

Dear Mr.Kurtis It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to Indra's Team & Hari. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Ferry Iswoyo General Manager

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Other web-users rate our hotel

  • 109 reviews 9.1/10 Location
  • 307 reviews 8.9/10 Room
  • 378 reviews 9.1/10 Service
  • 12 reviews 8.9/10 WiFi
  • 188 reviews 9.2/10 Cleanliness
  • 119 reviews 7.9/10 Breakfast

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