Mercure Padang

Mercure Padang 4 stars

Customer review rating (ALL Rating) 4.8/5 19 reviews

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Description

Hotel extras

Guests can enjoy live music in the Pool Bar from 8 to 10.30PM every night. And for culinary lovers, you can visit our restaurant offering a variety of Western, Chinese and Indonesian food. Other facilities include swimming pool and fitness center.

ALLSAFE approved hotel

Hotel location

Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia
25115 PADANG
Indonesia

  • By plane

    BUKIT TINGGI At 10km / 6.21 miles - Shuttle paying

  • By train

    TABING At 5km / 3.11 miles

GPS:-0.936285, 100.352313

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ATLANTIS Non contractual photo

Overlooking the beautiful swimming pool and ocean, Atlantis serves breakfast, lunch, dinner and tasty light bites, using the freshest foods to create an authentic, fascinating dining experience.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  19 reviews

TripAdvisor Rating  4.5/5  843 reviews

Customer review rating 4.5/5

Steve Solo - Confirmed reviews ALL

Easy booking, easy check in and all round good experience

Dear STEPHEN LITTLE , We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subhan H.Sahbana General Manager

Located near the beach

Customer review rating 3.5/5

Kurnia Business - Confirmed reviews ALL

Overall nice experience. Some suggestion for improvement : 1. Breakfast food taste is a bit bland, having breakfast in near warung nasi/ lontong is preferable in term of taste. 2. Room cleaner enter the room without waiting for guest permission or sign to enter the room.

Dear FEBRIO PUJA KURNIA.MR Thank you for taking the time to tell us about your experience at the Mercure Padang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Subhan H.Sahbana General Manager

Well Located, clean

Customer review rating 4.5/5

Bram Families - Confirmed reviews ALL

we enjoyed vocation in padang and stay at mercure padang for 3 night

Dear Alexander Manalu, Mr We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subhan H.Sahbana General Manager

Breakfast menu is a bit bad

Customer review rating 3.5/5

Rumatar S. Business - Confirmed reviews ALL

Breakfast menu only has dry fried rice, a little fruit, only papaya and pineapple and a few choices of bread menu

Dear Rumatar yan monri,Mr Thank you for taking the time to tell us about your experience at the Mercure Padang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Subhan H.Sahbana General Manager

Nice staff, clean comfortable rooms/beds

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were very nice and helpful. Rooms clean and bed super comfy. Restaurant food was good. Location not great and the spa was closed while we were there.

Dear Shannons Nesbitt, We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subhan H.Sahbana General Manager

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