Mercure Padang 4 stars

Customer review rating (ALL Rating) 4.7/5 66 reviews

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Jl Purus IV No 8 Padang, West Sumatra Indonesia, 25115 PADANG, Indonesia

Description

Hotel extras

For culinary lovers, you can visit our restaurant offering a variety of Western, Chinese and Indonesian food. Other facilities include pool bar, swimming pool and fitness center.

Our accommodation(s)

Hotel location

Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia
25115 PADANG
Indonesia

GPS:-0.936285, 100.352313

Telephone
Fax +62 751 891891

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ATLANTIS

Non contractual photo

Overlooking the beautiful swimming pool and ocean, Atlantis serves breakfast, lunch, dinner and tasty light bites, using the freshest foods to create an authentic, fascinating dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  66 reviews

TripAdvisor Rating  4.5/5  1,538 reviews

Good service

TripAdvisor rating 5.0/5

M_novc TripAdvisor review

security is good, the service is satisfactory, staying here can get a room according to request, the reception service from Ms. Intan and Ms. Resty is satisfactory, the hotel is close to the beach and there are lots of culinary delights around the hotel, the swimming pool is clean, all the employees are very satisfying, the hotel is good and highly recommended

Dear Mr.M.Nov It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences to your lovely friends and family about your stay at our hotel.We are glad to hear and read your comments and it is a compliment for us to know that you enjoyed your stay with us and our location, service, facilities, food and beverage exceeded your expectation. Thank you for your recognition for the excellent service and products provided at our Hotel and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at Mercure Padang. Best Regards Ferry Iswoyo General Manager

Receptionist name Resty is very good and helpful 👍🏻👍🏻👍🏻

TripAdvisor rating 5.0/5

Wander43153158441 TripAdvisor review

The hotel room is clean, walking distance to the Padang beach. The front reception Resty was very helpful to me!! as she assisted me to post a parcel even after her working hour 👍🏻👍🏻 as I was rushing to airport. Overall the hotel is perfect!

Dear Sir/Madam, It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to Resty. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Ferry Iswoyo General Manager

Staycation

TripAdvisor rating 5.0/5

763yulis TripAdvisor review

We stayed 3 nights. The hotel is beautiful and the rooms are very comfortable, with a very nice bathtub too. We really appreciate the kindness of the staff during this time. I forgot my sunglasses when I left and they were kind enough to look for them and send them to me. Ms. Resty and Ms. Novia, their reception team really provided good service to us, recommending this hotel

Dear Mr/s Yulis, Thank you so much for your great review about Mercure Padang. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service and i will passed your kind comments to Novia & Resty Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Best Regards, Ferry Iswoyo General Manager

Mercure Padang

TripAdvisor rating 5.0/5

Voyager32599518650 TripAdvisor review

Have stayed frequently and are always satisfied with the service and facilities. Great food, service, no doubt. High recommendation to try the experience of staying here, you can bring the whole family. The rooms are clean and comfortable. The officer who served us at the cashier and checkin, Mrs. Resty, served us well, thank you.

Dear Sir/Madam Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Mercure Padang. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Ferry Iswoyo General Manager

Mercure Padang

TripAdvisor rating 5.0/5

Ana210600 TripAdvisor review

I stayed a few days ago at Mercure Padang, I want to appreciate the Mercure Padang staff. especially the hotel receptionist who gave us the best service, served us well, and helped us with the checkin and checkout process very quickly. At that time I met Miss Cecil, Miss Resti and Miss Novia. they welcomed us very happily and the service was also good, our request to get 1 bed was also confirmed. no less than the food provided at dinner at the hotel, very satisfying, delicious and just right on my tongue. and in my opinion it is very worth it to stay at Mercure Padang as the accommodation of choice in the city of Padang

Dear Ms.Ana, Thank you very much for your recent stay with us at Mercure Padang. It is extremely hearth warming to hear our guests send us positive comments regarding their stay, and it will serve to motivate our entire team to purse even greater heights of service. Please do let us know when your travels bring you back to Padang, and we will ensure another great stay here. We look forward to welcoming you back!  Best Regards, Ferry Iswoyo General Manager

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Other web-users rate our hotel

  • 104 reviews 8.8/10 Location
  • 302 reviews 8.8/10 Room
  • 361 reviews 9.1/10 Service
  • 10 reviews 9.2/10 WiFi
  • 182 reviews 9.3/10 Cleanliness
  • 115 reviews 8/10 Breakfast

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Customer review rating (ALL Rating) 4.5/5 (55 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.