Mercure Padang 4 stars

Customer review rating (ALL Rating) 4.7/5 98 reviews

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Description

Hotel extras

For culinary lovers, you can visit our restaurant offering a variety of Western, Chinese and Indonesian food. Other facilities include pool bar, swimming pool and fitness center.

Our accommodation(s)

Hotel location

Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia
25115 PADANG
Indonesia

GPS:-0.936285, 100.352313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ATLANTIS

Non contractual photo

Overlooking the beautiful swimming pool and ocean, Atlantis serves breakfast, lunch, dinner and tasty light bites, using the freshest foods to create an authentic, fascinating dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  98 reviews

TripAdvisor Rating  4.5/5  1,412 reviews

Best hotel as far as i know

TripAdvisor rating 5.0/5

Amaliarahmi TripAdvisor review

Very beautifull view, friendly staff and the guest services is excelent , Food provided soo good, The room is not big enough, but the cleanliness is soo good. Love it, worth for the price .................................. Thank's a lot for the front office staffs for the warm welcome

Dear our valued guest, It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to Front Office Staff. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Ferry Iswoyo General Manager

Comfortable and nice view

TripAdvisor rating 4.0/5

Hrh H Business - TripAdvisor review

The hotel is near the beach and my room has a view of the sunset. The staffs at the lobby (Intan and Rafi) and restaurant are friendly and helpful although the security at the driveway should have smile more.  But, meeting the friendly Operation Manager top it all, as he greets guests, and show good example to the staffs. The room is clean and comfortable. The hot water shower is just nice. i don't have to wait for the hot water. The breakfast is amazing with a mix of local dishes and international. i love the local desserts as it tastes just like mom's cooking.

Dear Our Guest, Thank you so much for your great review about Mercure Padang. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service and i will passed your kind comments to Raffi and Intan. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Best Regards, Ferry Iswoyo General Manager

Clean tidy and well maintained

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Great

Dear peter w.,Mr We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ferry Iswoyo General Manager

Excellent Service

Customer review rating 5.0/5

Abijay A. Business - Confirmed reviews ALL

It was Great Service I ever have when stay in the hotel with Professional staff especially Mr Raffi At Reception He Has Good Speaking in english When im talking with him hopefully this hotel Always Give Excelent Service Like This. Thank You Mercure Padang

Dear abijay a. r.,MR We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ferry Iswoyo General Manager

Great service, friendly people.

TripAdvisor rating 5.0/5

Dwayne M TripAdvisor review

My experience at Mercure Padang has been nothing but fantastic. The service, the staff, the hotel and not to mention the food. Everything was top notch. I would recommend this hotel to everyone passing through Indonesia. Thanks to Rani, Irwan and Sintia for taking care of us and always being just a call away.

Dear Mr.Dwayne, It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to Rani,Irwan and Rani Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Ferry Iswoyo General Manager

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Other web-users rate our hotel

  • 110 reviews 9.1/10 Location
  • 302 reviews 9/10 Room
  • 363 reviews 9.1/10 Service
  • 12 reviews 9.2/10 WiFi
  • 192 reviews 9.2/10 Cleanliness
  • 153 reviews 9.2/10 Amenities
  • 121 reviews 8.1/10 Breakfast
  • 80 reviews 8.9/10 Vibe

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