ibis Styles Bialystok Hotel 3 stars

We greatly enjoyed our stay as the hotel was suited to persons using a wheelchair as described (the space was sufficient, the bathroom adequately and suitably outfitted). Just outside the hotel is a small park that allows some fresh greenery for a little stroll to "stretch our legs" after a long drive. The staff was friendly and helpful, the food (breakfast and restaurant dinner) was satisfactory. Unfortunately the people in that area of Poland (not just this hotel) seemed to not take "corona regulations" very seriously and it was virtually impossible to maintain recommended distances, tables marked to "leave empty" were used anyway, etc. The staff behaved adequately though, so this is nothing to do with anything in the hotels direct influence.

The hotel overall can be recommended. It's new, well-maintained, the breakfast has a very good choice. The hotel is in the same building as a shopping mall with plenty of stores, a pharmacy and a cinema, so it's extremely convenient. 20 min on foot from the train station, or 5 min by car. One thing that should be fixed - the gym, big reason we chose this hotel over airbnb, has only cardio equipment. No weights, no weight machines, it was a big letdown and we couldn't use the gym at all.

Very good hotel, clean and well equipped room. Good food. Nice staff. Very comfortable for staying with children.

Perfect hotel. The 100% better hotel as compared with Warsaw Ibis hotels

This was a really decent hotel, located near to the city centre and spotlessly clean throughout. The staff were always friendly, the breakfast was of a good quality and the hotel just felt well managed. There aren't hot drinks in the room, but they're freely available downstairs. The room had an excellent view over the city and was beautifully comfortable and practical. There were no negatives to my visit for me, I didn't much want to leave such a welcoming hotel.

-window was not clean -there was not enough light in the room. +breakfast +staff +location +sauna

It was one of my best stays experience in Accor chain hotels! We were warmly welcomed at arrival and team did their best to support our arrival. We have got a nice surprises in our room, even our dog! The room itself was even above our expectations! After setting up in the room we had very nice dinner in the restaurant followed by a nice compliment from a hotel team. All my family including myself were really excited if this stay and we would like to thank the while team again! My kids are already asking when we will get again ti this hotel. what we definitely will do as soon as we will be traveling again to Poland!

Excellent place to stay firm days in Białystok, in the center but private, quiet and inside of shopping center. Not possible ? It is here.

Your hotel is a very cozy and comfortable. Me and my wife have stayed there for two nights. But we have experienced a serious inconvenience during our stay. On the second night there was no running water in the bathroom. We told it in the reception, where they told me that they are trying to repair the problem. They couldn't offer us any other room or bathroom, because the whole hotel was out of running water. As a result, we couldn't use no shower or toilet when we came back to the hotel after the whole busy day in the city. This experience was something what I didn't want to pay for. I would ask to give an amount of one night stay money back, but during the check-out in the reception I got only 10 percent discount. I don't think that is fair.

I've enjoyed speedy check in and overall service, cleanliness and atmosphere. The only issue I would like to bring to your attention is very strong and persistent smell of cleaning products or air freshener. It was present in the hallways and it was terrible in my room. I had to have window open in order to be able to sleep there. I’m not allergic to any chemicals but the intense smell like that for prolonged time is upsetting. I’ll gladly come back however this time I’d make sure to have room without the dizzying chemical smell.

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This is an 11th story new building. The rooms are spacious; restaurant good day food and excellent breakfast Reception good be improved! however, note there is a deep underground garage shared with the near -by shopping center. The exit very near the Ibis will take one to a bus stop and one will not be popular will bus drivers in setting ones satelite navigator; better to drive to the far exit,(where one comes in) and then exit in front of the hotel.

I enjoyed the quietness but disappointed with dog's hair I found everywhere in the room. After 2 minutes of getting in room 1002, I was scratching myself all over. Eventually they changed me the room, but that was an awful experience.

Reception: very nice and competent Hotel overall: - super nice staff, - very good and tasty food in the restaurant, - very good looking, - clean and quiet, - very good location,

First impresion - a newly-built, modern, high tower hotel with modern cons and free parking in the city centre. Unfortunately, a second impression was very dissapointing. We stayed in an apartment 801. When we came there was not enough towels and coat hangers (5 hangers for 4 people's apartment). We called reception and they told us to come down and collect towels ourselves. They refused to give us any more hangers though, because they did not have any spare despite that hotel was almost empty. The room was nor very clean, layers of the dust, previous guests' tshirt under the sofa, filthy curtains, broken wardrobe door, missing shelves, wobbly floor lamp, hammered down curtains on the wall. The air-conditioning in the room was dripping water inside the unit making the noise difficult to igonre especially in the night. The staff was unproffesional, unhelpful and for sure not trained enough for the job. Breakfest selection was very poor, low quality food and yesterday's bread everyday. In summary, one of the worst-managed hotel we ever visited.