Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,571 reviews

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ALLSAFE approved hotel

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,571 reviews

TripAdvisor Rating  4.5/5  1,876 reviews

Certificate of excellence 2023


TripAdvisor rating 5.0/5

Glenda M TripAdvisor review

Lovely hotel, definitely book a city view room , it's well worth the price. Very friendly and helpful staff, especially the breakfast team . Lovely little pool, and great saunerium. Will definitely visit again, if staying in Central London. We loved the modern decor as well. Nice roof top bar as well. Thanks Novotel team .

Understated boutique with skyline views

TripAdvisor rating 5.0/5

kezzapeek Couples - TripAdvisor review

This hotel is one of the best I’ve stayed at in London. Quiet with a boutique feel, the rooftop bar on the 38th floor has amazing views of the London skyline. We had a room on the 10th floor and requested a bathtub. The room had a sofa, fridge and very comfortable beds. I slept incredibly well and never heard anything from other guests. There’s also a Tesco at the bottom of the street for buying essentials. We also had lots of day trips to London and by using our bank card to sign in on the machines managed to reach London within a few minutes and was only charged £8.10 for a whole day on public transport (remember to use the same card to tap in and out each time). The Canary Wharf station was walking distance and we always felt safe. Would highly recommend and I will most definitely be returning.

Rachel!!! Thank you

TripAdvisor rating 5.0/5

atekad2017 Couples - TripAdvisor review

We checked in at 3pm and was served by Rachel. My husband told her we were celebrating our anniversary and she presented us with some lovely snacks and a room upgrade. The room was nice and had a lovely view of London. We used the pool and sauna which was really nice and relaxing. We met Rachel again at checkout and I mentioned an issue I had in the night with loud noise coming from the room next door. She advised I should have called reception, but as it was late and I was tired I didn’t call. She asked if we had some time and offered us complimentary drinks at the rooftop bar in order to rectify the issue we had. Which wasn’t the hotels fault, but due to inconsiderate guest. All in all, a great stay. We look forward to coming with the family and hoping we are served by Rachel again. Thanks Rachel!!

Where dreams are made

TripAdvisor rating 5.0/5

Pioneer60869259239 TripAdvisor review

This is a flagship venue and indeed it is amazing experience and they host a restaurant to Michelin standards but reasonable prices and the rooms are comfortable and bright with great views of canary wharf metropolis and they host the bokan rooftop bar that easily rivals new york skyline venues. They take customer service to new heights with a team of fantastic staff including the lovely Rachel and extraordinary reception manager Michael who make the experience one to remember and always return. The breakfast is endless choice and obviously fresh and service from the staff is wonderful and with a smile!. This venue is extraordinary the decor amazing and inspiring and they maintain a professional yet comfortable approach to guests and listen. They have an amazing coffee shop and it is truly relaxing and fresh pastries and food and amazing coffee! And you could sit forever it is so peaceful and comfortable. Thankyou Michael for a great experience and a team great of staff are only a reflection of the head so you have created a great experience at reception and indeed for all guests staying. Thankyou for a great experience that I repeat often. The restaurant is a must experience and so is bokan bar it where dreams are made in fact I made so many new memories here it is amazing.


Customer review rating 5.0/5

Jane S. Solo - Confirmed reviews ALL

perfect staff were so friendly

Dear Jane, Friendly staff can really elevate a hotel stay, creating a warm and welcoming atmosphere. It's wonderful to hear that you had such a positive experience with the staff during your visit. Sincerely, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an…

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Other web-users rate our hotel

  • 1,447 reviews 9.1/10 Location
  • 3,349 reviews 7.8/10 Room
  • 2,651 reviews 8.1/10 Service
  • 33 reviews 6.2/10 WiFi
  • 1,213 reviews 5.7/10 Cleanliness
  • 1,164 reviews 7.2/10 Breakfast
  • 942 reviews 7.3/10 Amenities
  • 632 reviews 8.6/10 Vibe

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