Novotel London Canary Wharf

Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 2,597 reviews

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Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
United Kingdom

  • BUS:  135 D3 D7 MARSH WALL

  • Canary Wharf Stations:  Docklands Light Canary Wharf or South Quay

  • SUBWAY:  Jubilee & Elizab CANARY WHARF

  • By plane

    LONDON CITY AIRPORT At 8km / 5 miles

  • By plane

    LONDON CITY AIRPORT At 8.05km / 5 miles

  • By boat

    THAMES CLIPPER At 2.2km / 1.37 miles

  • By train

    LIMEHOUSE At 1.61km / 1 miles

GPS:51.501331, -0.023293

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,597 reviews

TripAdvisor Rating  4.5/5  1,618 reviews

It’s good

TripAdvisor rating 4.0/5

vivianshxv TripAdvisor review

The room size is small but clean. The staffs are very nice. The last day we stayed, the housekeeper forgot to give us coffee and tea bags as well as shower jel and bath jel. The location is convenient.


Customer review rating 2.5/5

Georgina Couples - Confirmed reviews ALL

The staff on reception went above and beyond to help us, we got early check in and a free upgrade to a city view. They were so polite and friendly. I became disappointed when we saw the cleanliness of the room.

Dear Georgina, Thank you for your feedback, we are happy that you enjoyed the room and the view! We are sorry to hear that we didn't meet your expectations regarding the cleanliness of the room, we hope to do better next time. See you soon. Noelia & The Novotel London Canary Wharf Family

Best hotel experience in a long time

Customer review rating 5.0/5

David L. Business - Confirmed reviews ALL

Great reception on arrival, room was excellent, the staff were faultless. Food in the restaurant was excellent.

Dear David, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! The name of the person that checked you in was Estrella :) Hope to see you soon, Noelia & The Novotel London Canary Wharf Family

Good stay

Customer review rating 4.0/5

Josh Couples - Confirmed reviews ALL

Rooms facikities were great. Breakfast was excellent. Also has a nice pool/sauna/gym. The room however was a bit dirty. Quite dusty, carpet hadn’t been hoovered, black mould in the shower and bath robes covered in brown stains

Dear Mat, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us and enjoyed our facilities! In regards of housekeeping thank you for your comments and we will try to improve on the cleanliness of the rooms. Hope to see you soon, Noelia & The Novotel London Canary Wharf Family

Lovely stay but room was not clean

Customer review rating 3.0/5

Cha Families - Confirmed reviews ALL

Shower not clean and table. Had to clean it myself

Dear Charmaine, Thank you very much for your message, we are sorry the cleanliness of the room didn’t meet your expectations. We advise you that during your stay just contact our housekeeping department or reception that are here 24h so they can assist you straight away with this matter. We have addressed this with our housekeeping department as well to improve the service in our property. We hope to see you again soon Noelia & The Novotel London Canary Wharf

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Other web-users rate our hotel

  • 802 reviews 9.2/10 Location
  • 2,277 reviews 7.8/10 Room
  • 1,702 reviews 8.1/10 Service
  • 30 reviews 7.7/10 WiFi
  • 866 reviews 5/10 Cleanliness
  • 706 reviews 7.5/10 Breakfast
  • 370 reviews 9/10 Vibe
  • 324 reviews 4.8/10 Value

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