Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 4,151 reviews

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Mercure Gold Coast Resort - Image 1
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Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,151 reviews

TripAdvisor Rating  4.0/5  1,748 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Dale Couples - Confirmed reviews ALL

Everything went well. The staff are very helpfull

Dear Dale C., Thank you so much for taking the time to leave a review regarding your stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Supervisor

Dissatisfied with stay

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

I am writing to follow up on several emails I have previously sent regarding concerns from our recent stay at your hotel. Unfortunately, I have yet to receive a response or any acknowledgment from your team.

Friendly Staff, Good Location

Customer review rating 4.0/5

Thomas L. Solo - Confirmed reviews ALL

The Property is fine - room is a bit tired in need of a modern renovation but the staff is helpful, good location and amenities on site.

Dear Thomas, Thank you for your kind words about our friendly staff and great location. We appreciate your feedback on the room condition and will consider it for future improvements. We hope to welcome you back soon. Best regards, Mercure Gold Coast Resort

Relaxing, spacious and professional

Customer review rating 5.0/5

Evelyn Couples - Confirmed reviews ALL

Loved our stay! The place had so many options and great views.) The breakfast was incredible with so many healthy choices. We planning to come back and take the whole family.

Dear Evelyn E., Thank you for your kind words! We are delighted to hear that you enjoyed our facilities and found our buffet breakfast delicious. It's wonderful to hear that you are a returning guest, and we look forward to welcoming you back in the future. Kindest Regards, Sophie Pollard - Front Office Supervisor

Quiet and amenities suitable for our stay

Customer review rating 4.5/5

Djs Couples - Confirmed reviews ALL

Enjoyed breakfasts; staff all helpful and understanding

Dear Debra, We are delighted to hear that you found our resort quiet with suitable amenities for your stay. It's great to know that you enjoyed the breakfasts and that our staff were helpful and understanding. Thank you for your kind words. Best regards, Mercure Gold Coast Resort

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Other web-users rate our hotel

  • 773 reviews 8.2/10 Location
  • 2,204 reviews 6.8/10 Room
  • 2,086 reviews 8.4/10 Service
  • 41 reviews 4.2/10 WiFi
  • 1,000 reviews 7.5/10 Comfort
  • 963 reviews 6.8/10 Food
  • 929 reviews 5.9/10 Cleanliness
  • 631 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.