Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 4,178 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,178 reviews

TripAdvisor Rating  4.0/5  1,745 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Mohinder Solo - Confirmed reviews ALL

Lack of coordination between the kitchen and the reception in terms passing on information regarding billing , toiletries like toothpaste not provided , menu not available on app to order breakfast

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff were amazing. There were all very efficient and pleasant.

Two double beds were comfortable - shower in bath a struggle for some

Customer review rating 5.0/5

Matthew Couples - Confirmed reviews ALL

One night stay. Very convenient for a wedding nearby. Two double beds very comfortable. The bath in the shower is very old-fashioned and a struggle for some.

Dear Matthew, We appreciate you taking some time out of your busy schedule to review your stay with us here at Mercure Gold Coast Resort. I am very happy to hear that you enjoyed a pleasant one-night stay and that our location was convenient for a nearby wedding that you attended. I am very sorry to hear that you had some struggles with the shower over the bath however, for your next stay you can always call us the request a separate shower and bath, while we don't make guarantees we can always try our best. I am also very happy to hear that you found our beds to be very comfortable. I hope that we can welcome you back again soon. Sincerely, Tahlia Grainger Assistant Manager - Front Office

Great staff and experience

Customer review rating 5.0/5

Dakota D. Business - Confirmed reviews ALL

Staff were very helpful and courteous

Dear Laurence Dick-D., Thank you so much for taking the time to leave a review regarding your stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Supervisor

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Expensive

Dear Karissa, We are very pleased to hear that you and your family had a fabulous stay with us here at Mercure Gold Coast Resort. Thank you for sharing your feedback. We’re sorry to hear you found our hotel to be expensive. We strive to offer a range of amenities and services to ensure our guests have a memorable stay. We understand that pricing is an important consideration, and we continually review our rates to offer the best possible value. If you have any other comments or suggestions, we’d love to hear them. We hope to have the opportunity to welcome you back in the future. Sincerely, Tahlia Grainger Assistant Manager - Front Office

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Other web-users rate our hotel

  • 758 reviews 8.3/10 Location
  • 2,213 reviews 6.9/10 Room
  • 2,081 reviews 8.5/10 Service
  • 46 reviews 4.7/10 WiFi
  • 1,004 reviews 7.5/10 Comfort
  • 953 reviews 6.9/10 Food
  • 945 reviews 5.9/10 Cleanliness
  • 607 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.