Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 4,054 reviews

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Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,054 reviews

TripAdvisor Rating  4.0/5  1,740 reviews

Not sure this time.

TripAdvisor rating 3.0/5

robbo011 Couples - TripAdvisor review

Well, stayed 2 years ago and not much has changed. The sunset deck should need a serious upgrade. I think they should have a vocal singer or some kind of entertainment to get guests out of their room for a cold brew and mingle with other guests, because unfortunately this hotel is absolutely dead at night time!! Main pool is good, but if you’re going to have an outdoor bar, just maybe you should open it up for your guests to enjoy!! The food for lunch and dinner is a lot over priced. 3 little small meals for dinner just cost me $77.00!!! Not good if you want people to come down for a snack and a drink!!! The rooms are nice and clean and the staff are very efficient in their jobs. Well done! Big problem for those who have difficulty in walking upstairs, there’s no elevators in some of the sections of units!! Can I go on, probably, but you will judge this place on your arrival if you choose visit! Good luck.

Warm friendly and skilled service term

Customer review rating 5.0/5

Lin Couples - Confirmed reviews ALL

Short stay but still felt the whole team were working together to provide the professional service.

Dear Lin, thank you for your kind words about our team! . We are delighted to hear that you felt the whole team working together to provide professional service during your short stay. I will ensure your feedback is passed on. Again, Thank you for your review. We look forward to welcoming you back soon. Kind regards, Ben Carroll Front Office Manager

Quiet, peaceful, clean.

Customer review rating 5.0/5

Liz Couples - Confirmed reviews ALL

Fantastic breakfast, friendly helpful and kind staff

Dear Liz, thank you for your kind words about our quiet, peaceful, and clean environment. We are delighted you enjoyed our fantastic breakfast and experienced our friendly, helpful, and kind staff. We look forward to welcoming you back soon. Ben Carroll Front Office Manager


Customer review rating 2.0/5

Rod Business - Confirmed reviews ALL

Poor rooms shower very dangerous

Quiet stay centrally located

Customer review rating 4.5/5

Banjo Couples - Confirmed reviews ALL

We have stayed here many times and find the location to be very convenient. The staff are friendly and obliging.

Dear Banjo, Thank you for your positive review. We are delighted to hear that you find our location convenient and enjoyed a quiet stay. Our friendly staff are always ready to assist you. We appreciate you sharing feedback with us again and we are looking forward to welcoming you back soon! Yuta Assistant Manager - Front Office

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Other web-users rate our hotel

  • 779 reviews 8.1/10 Location
  • 2,326 reviews 6.3/10 Room
  • 2,129 reviews 8.4/10 Service
  • 49 reviews 4.9/10 WiFi
  • 993 reviews 5/10 Cleanliness
  • 974 reviews 7.3/10 Food
  • 585 reviews 7.6/10 Breakfast
  • 207 reviews 7.4/10 Bar

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