Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 4,086 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,086 reviews

TripAdvisor Rating  4.0/5  1,751 reviews

Certificate of excellence 2024

Beautiful place

Customer review rating 4.5/5

Monique P. Friends - Confirmed reviews ALL

We had a great time, staff were great and such a lovely time

Dear Monique P., Thank you so much for taking the time to leave a review regarding your stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Below expectations

Customer review rating 2.0/5

Sulieman R. Families - Confirmed reviews ALL

Initial room had issues with damp. Carpet was wet and room smelled of damp. Took a few days to move us. Breakfast was very average and the older waiter and waitress were short with customers .

Amazing stay.

Customer review rating 5.0/5

Camila Families - Confirmed reviews ALL

Amazing resort. Clean, comfortable. Enjoyed all the amenities, the pool was the main focus, ordering food and drinks to the pool was great. My family loved it. Felt luxurious, and staff were amazing with us. Room gets done daily, and great service. Thank you

Dear Camila M., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our clean and comfortable rooms. I am also very pleased to hear that you also enjoyed our amenities, pool facilities and that our friendly team went above and beyond to ensure you had a wonderful stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Customer review rating 5.0/5

Jamie-lee C. Couples - Confirmed reviews ALL

My partner and I had a beautiful experience All staff were super friendly and welcoming The facilities were great And the place felt like paradise On site parking Was nice and convenient and easily accessible The in house restaurant was to die for

Dear Jamie-Lee C., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our comfortable rooms. I am also very pleased to hear that you also enjoyed our facilities and the Green Dining Restaurant food. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Nice stay

Customer review rating 4.5/5

Diana Families - Confirmed reviews ALL

Comfortable room and friendly reception.

Dear Diana L., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our comfortable rooms. I am also very pleased to hear that Ben went above and beyond to make your stay with us more memorable. I will be sure to pass on the feedback I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 760 reviews 8.4/10 Location
  • 2,133 reviews 7.1/10 Room
  • 2,046 reviews 8.5/10 Service
  • 43 reviews 4.2/10 WiFi
  • 1,007 reviews 7.6/10 Comfort
  • 906 reviews 7.3/10 Food
  • 903 reviews 5.9/10 Cleanliness
  • 626 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.