Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 4,086 reviews

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Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,086 reviews

TripAdvisor Rating  4.0/5  1,751 reviews

Certificate of excellence 2024

Beautiful place

Customer review rating 4.5/5

Monique P. Friends - Confirmed reviews ALL

We had a great time, staff were great and such a lovely time

Dear Monique P., Thank you so much for taking the time to leave a review regarding your stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Below expectations

Customer review rating 2.0/5

Sulieman R. Families - Confirmed reviews ALL

Initial room had issues with damp. Carpet was wet and room smelled of damp. Took a few days to move us. Breakfast was very average and the older waiter and waitress were short with customers .

Amazing stay.

Customer review rating 5.0/5

Camila Families - Confirmed reviews ALL

Amazing resort. Clean, comfortable. Enjoyed all the amenities, the pool was the main focus, ordering food and drinks to the pool was great. My family loved it. Felt luxurious, and staff were amazing with us. Room gets done daily, and great service. Thank you

Dear Camila M., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our clean and comfortable rooms. I am also very pleased to hear that you also enjoyed our amenities, pool facilities and that our friendly team went above and beyond to ensure you had a wonderful stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Customer review rating 5.0/5

Jamie-lee C. Couples - Confirmed reviews ALL

My partner and I had a beautiful experience All staff were super friendly and welcoming The facilities were great And the place felt like paradise On site parking Was nice and convenient and easily accessible The in house restaurant was to die for

Dear Jamie-Lee C., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our comfortable rooms. I am also very pleased to hear that you also enjoyed our facilities and the Green Dining Restaurant food. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

Nice stay

Customer review rating 4.5/5

Diana Families - Confirmed reviews ALL

Comfortable room and friendly reception.

Dear Diana L., Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our comfortable rooms. I am also very pleased to hear that Ben went above and beyond to make your stay with us more memorable. I will be sure to pass on the feedback I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

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Other web-users rate our hotel

  • 760 reviews 8.4/10 Location
  • 2,133 reviews 7.1/10 Room
  • 2,046 reviews 8.5/10 Service
  • 43 reviews 4.2/10 WiFi
  • 1,007 reviews 7.6/10 Comfort
  • 906 reviews 7.3/10 Food
  • 903 reviews 5.9/10 Cleanliness
  • 626 reviews 8.1/10 Breakfast

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