Hotel ibis Santos Valongo 3 estrelas

Classificação clientes Avis 4.2/5 5.920 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 15 Serviços

Extras do hotel

  • 10 minutos de carro para a Rodoviária de Santos

  • 17 minutos de carro até o Porto de Santos

  • 15 minutos de carro até a Rodovia dos Imigrantes

  • 10 minutos de carro até o centro de Santos

Localização do hotel

ibis Santos Valongo

Rua Alexandre Gusmão
Praca Lions Clube 420
11010320 santos
brasil

Tel: +551333289300

Fax: (+55)1333289300

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    GUARULHOS AIRPORT A 106 km / 65 milhas

  • De avião

    GUARULHOS AIRPORT A 96 km / 59,65 milhas

GPS:-23.9307464, -46.3377621

Serviços de hotéis

IBIS KITCHEN RESTAURANT

Oferece culinária inovadora e variada para satisfazer todos os seus desejos, doces, salgados... ou os dois!

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Café da manhã
  • Bar
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 240 quartos
    • 16 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • Sem quarto para não fumadores
    • 19 pisos
  • Idiomas falados no hotel
    • Português
    • Espanhol
    • Inglês
  • Salão
    • Área de espera ou lounge
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
Acesso à acomodação
  • MultiPark Custo adicional
    • No local
    • 600 vagas de estacionamento
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com manobrista

Nossas acomodações

Avaliações dos nossos hóspedes para
ibis Santos Valongo

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

5.920 comentários

Classificação no TripAdvisor 4.0/5

256 comentários

Strange but agreeable as usual.

Classificação TripAdvisor 3.0/5

RAPissarra Business - 05/10/2018 Avaliação certificada TripAdvisor

Early check-in and pre-paid breakfast were ignored by the recepcionist, I had to insist for them to understand but, although the check-in was done before noon, they did the check-in ignoring the early check-in previously done online. However, the bedroom was comfortable, clean, and organised as usual. Shower and air conditioning were in good conditions.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Santos Valongo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good

Classificação TripAdvisor 4.0/5

andreiacostaviei2018 Business - 21/02/2018 Avaliação certificada TripAdvisor

Good room. Good building. Good services. Good breakfast. Fast check-in. Fast check-out. Good bar. Good restaurant. The area is not very safe, but the staff are very helpful. Beauftiful view of the Port of Santos.

Good location

Classificação TripAdvisor 5.0/5

thiagoxavier9500 Business - 13/02/2018 Avaliação certificada TripAdvisor

Very nice place and new . Near from Santos Seaport . The location is very strategic and easy to have a good acces to downtown. Room and staff support was good . I recommend this place . Best regards ! !

Improvements

Classificação TripAdvisor 3.0/5

N1467OZluism Business - 03/02/2018 Avaliação certificada TripAdvisor

It needs to improve itens, for exemple: a) payment only at checkout; b) more varied menu (lunch and dinner) c) quality of TV signal; d) better prepared attendants. e) include itens in the minibar and at the room

Will never come back

Classificação TripAdvisor 1.0/5

U8359VYenriquem Family - 20/12/2017 Avaliação certificada TripAdvisor

I am a regular IBIS user however this time I had a really terrible experience. I reserved 3 rooms. All rooms had dirty carpets when I arrived. I asked to change and later we realized that our new rooms were given to other guests. People already came in late during our stay. I m sorry to say that, but this IBIS VALONGO is just a nightmare.

Maintenance issues but still very reliable!

Classificação TripAdvisor 4.0/5

RAPissarra Solo travel - 29/11/2017 Avaliação certificada TripAdvisor

Shower either got too hot or too cold, so that I had to turn on and off the tap along the bathroom but despite this everything else was quite nice. Ibis Santos Valongo is still a good option to Santos, and nearest cities, since it is near the historical district and museums of Santos (It neighbours the Museum of Sacred Art), and it is quite near the exit road in case you want to visit the cities around!

See below in the next item.

Classificação TripAdvisor 2.0/5

N4025IDraulb Couples - 16/08/2017 Avaliação certificada TripAdvisor

Correct the following items: 1. Inadequate bedding: top sheet and duvet as a single piece do not provide proper sanitation because they are not changed and / or laundered for use by the next guest; 2. Plastic cups of low quality, sometimes cracked causing leakage; 3. Amount of soap and shampoo insufficient for a couple; and 4. Drink of "welcome" not offered spontaneously; It was necessary to "charge".

Staff without training

Classificação TripAdvisor 3.0/5

LAAP57 Business - 19/06/2017 Avaliação certificada TripAdvisor

Check in was confused. Contradictory information. Staff with insufficient training to guide the client. There were no explanations for my questions, and sometimes with a lack of patience. I was disappointed.

Satisfaction

Classificação TripAdvisor 4.0/5

Marcelo F Couples - 18/05/2017 Avaliação certificada TripAdvisor

In the bathroom had no carpet (towel), and also had no towels ... only one towel, being that I was in a couple. Also had no drinking glasses. I had to request to support the reception staff. Even with several complaints, the hotel does not provide face towels. But overall the hotel is good and the staff working at the hotel are excellent. Very cordial!

Good option at Valongo

Classificação TripAdvisor 4.0/5

flaviat456 Business - 22/02/2017 Avaliação certificada TripAdvisor

Fair stay, polite staff, very clean. Best to have your breakfast early, specially if the hotel is full. They charge for parking, be aware. Close by to Monte Serrat - beautiful place to visit. Nice stay overall.

The hotel served its purpose.

Classificação TripAdvisor 4.0/5

robertoaK9627MV Solo travel - 15/12/2016 Avaliação certificada TripAdvisor

I was well received, the staff attentive. The accommodations are clean and comfortable. Good location. The breakfast and simple enough, could have more varieties of teas. The hotel has valet parking. I would like to come back to stay.

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