Mensagem informativa

Hotel ibis Santos Gonzaga Praia 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 10.713 comentários

Hotel ALLSAFE. Aprovado

+ 11 Serviços

Extras do hotel

  • 15 minutos de carro até o Terminal Marítimo de Passageiros Giusfredo Santini

  • 25 minutos de carro até o acesso à Rodovia Anchieta

  • 20 minutos de carro até o Terminal Rodoviário de Santos

  • 15 minutos de carro até o Centro Histórico de Santos

  • Bar 24 horas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50
11045-500 santos

Tel: +551321271660

Fax: (+55)13/21271661

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    CONGONHAS AIRPORT A 71,1 km / 44,18 milhas

  • De avião

    GUARULHOS AIRPORT A 106 km / 65,87 milhas

GPS:-23.97024, -46.329101

Serviços de hotéis

BAR COMES E BEBES Foto não contratual

O Bar: um lugar amigável para se reunir a qualquer hora do dia.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Café da manhã à la carte Custo adicional
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 160 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • Sem quarto para não fumadores
    • 10 pisos
  • Idiomas falados no hotel
    • Inglês
    • Português
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
Acesso à acomodação
  • Multipark Custo adicional
    • No local
    • Privado

Nossas acomodações

Avaliações dos nossos hóspedes para
ibis Santos Gonzaga Praia

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

10.713 comentários

Classificação no TripAdvisor 4.0/5

1.545 comentários

Comfort and good location

Classificação TripAdvisor 5.0/5

Stay618296 Family - 02/09/2019 Avaliação certificada TripAdvisor

Hotel located near the beach, restaurants and shopping mall with comfortable accommodation. Nice and polite staff. Breakfast with various options. I intend to return as soon as possible. Stay with my son.


Classificação TripAdvisor 5.0/5

gutovanti Family - 28/08/2019 Avaliação certificada TripAdvisor

Great Hotel, very clean, near to the beach and downtown, easy access, beach service included, easy reservation, room with good size, breakfast very good with just price, small lunch very good, i'll back soon

Ibis Gonzaga My review

Classificação TripAdvisor 3.0/5

Wladislan B Family - 15/07/2019 Avaliação certificada TripAdvisor

Ibis Gonzaga My Review The Hotel has good staff who helped on what was need. The environment was clean and organized. Good breakfast. The bed could be much better. For the low cost accomodation it was satisfactory

Quality of my stay

Classificação TripAdvisor 5.0/5

Road66161731227 Business - 17/06/2019 Avaliação certificada TripAdvisor

Good attendance at the reception at the time of check-in, check-out. Breakfast was good meal. Wi-Fi connection was excelente. Room was very clean. Location of the hotel is excellent, very near to the beach.

The worst place I've stayed

Classificação TripAdvisor 1.0/5

Trail32062158081 Business - 22/04/2019 Avaliação certificada TripAdvisor

No one tips nor guidelines A terrible experience. Education and courtesy are not part of the attendance. I do not intend to stay in Ibis Hotel. I do not deserve this experience again. Unfortunate experience.

we're regular customer ibis

Classificação TripAdvisor 4.0/5

ralphocamargo Couples - 24/02/2019 Avaliação certificada TripAdvisor

We like the Ibis Hotel, clean and the staff very good, don't had problem in the last week, when we stay in that hotel, the breakfast, but the wine menu is very, very poor. Maybe including 3 or 4 different labels coming from other countries, as it exists in ibis congonhas improve.

The hotel offers what is promised.

Classificação TripAdvisor 3.0/5

fernandofW3454DM Family - 16/01/2018 Avaliação certificada TripAdvisor

Breakfast is very good The room could be cleaner specially the bathroom door. Location is very good Check out took much time The parking offered by the hotel is expensive, even considering the bonus gave to the guest.


Classificação TripAdvisor 2.0/5

JoaoVizagre Family - 11/12/2017 Avaliação certificada TripAdvisor

For four times I needed to go to reception in order to reactive my key card. Only in the last time the man called a persone to understand what was happened. The problem was the bactery yha was discharged. Second point was tin the bathroom. During all time had a water loosing and nothing was done

Prezado Joao, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Santos Gonzaga. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Arnaud Fau Gerente Geral ibis Santos

Nothing to Complain

Classificação TripAdvisor 5.0/5

maisagua Family - 29/11/2017 Avaliação certificada TripAdvisor

It was exactly what we needed. Me, my husband and toddler daughter were very happy. The breakfast was a positive surprise. It is my favorite meal at all, and I was expecting for something more basic. And it was awesome!


Classificação TripAdvisor 2.0/5

simon_consultoria Business - 18/09/2017 Avaliação certificada TripAdvisor

I made check-in online and nothing appeared in the hotel system when I arrived. The parking service as defined by the hotel manager is terrible. I stood four days and had to pay the parking company daily, differently from Mercure Hotel placed beside using the same parking. The restaurant menu is very limited forcing you to have dinner outside.

Dear Simon, Thank you for taking the time to share your satisfaction when staying at Ibis Santos Gonzaga. We work within brand standards, where we always seek the satisfaction of our guests, but we do not always get it. Regarding the payment of parking, as the service is outsourced, the same must be done directly to the service provider, the Mercure Hotel works in a differentiated way, this involves contracts and regulations of each brand. In relation to our restaurant, we work within the menu established by our board, within the standard ibis brand. We apologize for any inconvenience caused, as our hotel did not live up to your needs. Regards, Ronaldo Duarte General manager

Its ok

Classificação TripAdvisor 3.0/5

Fernando C Couples - 29/03/2017 Avaliação certificada TripAdvisor

So tho hotel has an amazing location on Santos i could do everything walking. Everybody that works on the hotel is well trained the only thing that i have to complain is the room. The room looks like a cheap motel room. So i can say if you want to use just to sleep is ok, but if you want to enjoy the hotel this is not your best option.

Dear Fernando, Thank you for taking the time to respond to our satisfaction survey when staying at Ibis Santos Gonzaga. We work within brand standards, where we always seek the satisfaction of our guests, but we do not always get it. We have project to reform the apartments, we must start still in the first half of this year. We apologize for any inconvenience caused, we hope that this isolated fact does not depose against our image, and that we can receive it soon here or in some ibis around the world. Regards, Ronaldo Duarte General manager


Classificação TripAdvisor 3.0/5

Andre A Family - 09/02/2017 Avaliação certificada TripAdvisor

Simple yet functional. Quiet and efficient air conditioning. Great cleaning and organization. If people do not bother with a simple room they will like this hotel I particularly did not like the room service. I had a problem with my baby's food in bed and when I asked them to change the bedding, they just brought me clean sheets and I had to do the service.

Nice weekend at Ibis Gonzaga

Classificação TripAdvisor 4.0/5

Ismar M Family - 19/10/2016 Avaliação certificada TripAdvisor

Very well located, comfortable, hotel staff efficient and friendly treatment. The room where I stayed has the enough equipments to allow the guest to have a good sleeping. The breakfast is quite enough and in general the hotel has a very good cost benefit relationship

Well located and nice staff :D

Classificação TripAdvisor 4.0/5

williamf400 Friends getaway - 13/09/2016 Avaliação certificada TripAdvisor

Very welcoming and great for a couple days. Great location, with lots of amenities around such as bars and restaurants, near to the beach and "quiosques" in front of the sea. Need more care about cleaning inside the room.


Classificação TripAdvisor 4.0/5

Idário Sidney M Family - 09/09/2016 Avaliação certificada TripAdvisor

The quality is the same in all Ibis hotel network , but the location is very good , near bares , pubs , restaurants and supermarket . Also there are several sightseeing near de hotel , like Independence plaza , municipal aquarium , The garden in front the beach , the main street : Ana Costa .

Excellent service

Classificação TripAdvisor 5.0/5

alescreck Couples - 27/07/2016 Avaliação certificada TripAdvisor

A very really comfortable bed, friendly attendants and a delicious breakfast everyday. In 2011, I stayed in a ibis hotel in Madrid, Spain and recently I stayed in a ibis hotel in Santos, Brazil. The services excellence and quality continue in the same way. I really recommend the stay.


Classificação TripAdvisor 5.0/5

jorgepedro58 Family - 06/04/2016 Avaliação certificada TripAdvisor

The service that I experienced was very good and the location & amenites very good. The room always clean and air conditionning good. People always read to listen and go. Break fast with a lot of fruits, juices and many breads.

Good location

Classificação TripAdvisor 5.0/5

BpSouza Family - 11/09/2015 Avaliação certificada TripAdvisor

This hotel is located in front of the beach and close to restaurants, shoppings centers, cinemas, etc... You can go there walking just few minutes from the hotel. The rooms are good and clean. The breakfast is not included.

Good location

Classificação TripAdvisor 4.0/5

Thiago d Couples - 11/02/2015 Avaliação certificada TripAdvisor

Everything is OK, but if you have rights for late check out, be careful with the parking rates, they will charge one more day in this period. The hotel has view for beach, which is nice. A lot of nice bars and restaurantes close to the hotel

hotel stay

Classificação TripAdvisor 5.0/5

Jamescrews Couples - 01/01/2015 Avaliação certificada TripAdvisor

Excellent service throughout Needs more storage space and a couple of drawers to put small items in....i know that space is limited and it is a budget hotel but wardrobe space could be made a little bigger with no detriment to the room .....but overall and pleasant experience

Nossas mais recentes avaliações de 20

Em parceria com o TripAdvisor

Nossos outros hotéis nas proximidades

Todos os nossos hotéis em santos