No one tips nor guidelines A terrible experience. Education and courtesy are not part of the attendance. I do not intend to stay in Ibis Hotel. I do not deserve this experience again. Unfortunate experience.

We like the Ibis Hotel, clean and the staff very good, don't had problem in the last week, when we stay in that hotel, the breakfast, but the wine menu is very, very poor. Maybe including 3 or 4 different labels coming from other countries, as it exists in ibis congonhas improve.

Breakfast is very good The room could be cleaner specially the bathroom door. Location is very good Check out took much time The parking offered by the hotel is expensive, even considering the bonus gave to the guest.

For four times I needed to go to reception in order to reactive my key card. Only in the last time the man called a persone to understand what was happened. The problem was the bactery yha was discharged. Second point was tin the bathroom. During all time had a water loosing and nothing was done

It was exactly what we needed. Me, my husband and toddler daughter were very happy. The breakfast was a positive surprise. It is my favorite meal at all, and I was expecting for something more basic. And it was awesome!

I made check-in online and nothing appeared in the hotel system when I arrived. The parking service as defined by the hotel manager is terrible. I stood four days and had to pay the parking company daily, differently from Mercure Hotel placed beside using the same parking. The restaurant menu is very limited forcing you to have dinner outside.

So tho hotel has an amazing location on Santos i could do everything walking. Everybody that works on the hotel is well trained the only thing that i have to complain is the room. The room looks like a cheap motel room. So i can say if you want to use just to sleep is ok, but if you want to enjoy the hotel this is not your best option.

Simple yet functional. Quiet and efficient air conditioning. Great cleaning and organization. If people do not bother with a simple room they will like this hotel I particularly did not like the room service. I had a problem with my baby's food in bed and when I asked them to change the bedding, they just brought me clean sheets and I had to do the service.

Very well located, comfortable, hotel staff efficient and friendly treatment. The room where I stayed has the enough equipments to allow the guest to have a good sleeping. The breakfast is quite enough and in general the hotel has a very good cost benefit relationship

Very welcoming and great for a couple days. Great location, with lots of amenities around such as bars and restaurants, near to the beach and "quiosques" in front of the sea. Need more care about cleaning inside the room.

The quality is the same in all Ibis hotel network , but the location is very good , near bares , pubs , restaurants and supermarket . Also there are several sightseeing near de hotel , like Independence plaza , municipal aquarium , The garden in front the beach , the main street : Ana Costa .

A very really comfortable bed, friendly attendants and a delicious breakfast everyday. In 2011, I stayed in a ibis hotel in Madrid, Spain and recently I stayed in a ibis hotel in Santos, Brazil. The services excellence and quality continue in the same way. I really recommend the stay.

The service that I experienced was very good and the location & amenites very good. The room always clean and air conditionning good. People always read to listen and go. Break fast with a lot of fruits, juices and many breads.

This hotel is located in front of the beach and close to restaurants, shoppings centers, cinemas, etc... You can go there walking just few minutes from the hotel. The rooms are good and clean. The breakfast is not included.

Everything is OK, but if you have rights for late check out, be careful with the parking rates, they will charge one more day in this period. The hotel has view for beach, which is nice. A lot of nice bars and restaurantes close to the hotel