Hotel Jequitimar Guarujá Resort & SPA by Accor (ex Sofitel)

Hotel Jequitimar Guarujá Resort & SPA by Accor (ex Sofitel) 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 4.568 comentários

Ver em um mapa

Extras do hotel

  • O restaurante serve a famosa feijoada ao sábados, com vista para a Ilha do Mar Casado

  • Bar com happy hour em um ambiente moderno e sofisticado

  • Estacionamento com 500 vagas e manobrista no local

  • Hotel no Guarujá com piscina e pool bar com vista para a Praia de Pernambuco

  • Amplo centro de convenções interno e externo, com 6000m²

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Hotel Jequitimar Guarujá Resort & SPA by Accor (ex Sofitel)

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brasil

GPS:-23.970838, -46.187973

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Os apartamentos do Hotel Guarujá são perfeitos para atender as mais distintas necessidades. Seja por uma viagem de negócios, seja de férias com toda a família, contamos com apartamentos que oferecem todo o luxo e conforto que caracterizam a marca.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  4.568 comentários

Classificação no TripAdvisor  4.5/5  2.793 comentários

Both for business and pleasure, I will keep coming back again and again!!!

Classificação TripAdvisor 5.0/5

Gerry S Avaliação certificada TripAdvisor

This was my second time here in two months. While the entire staff is always as kind and helpful as can be, Wellington has now on both of my week long trips given me service beyond compare. As I let him know, much like last time, I'll be back in just a few weeks and I will come say hi to my new friend! I've come to realize that it's simply just the Brazilian way. ❤️ 🇧🇷 And it's 😍 beautiful!!

A visit to remember!

Classificação TripAdvisor 5.0/5

georgial876 Negócios - Avaliação certificada TripAdvisor

Hanging in the lobby every night, when Wellington can remember my drink exactly the way I like it, I had to do this review. On top of this, the hotel is very beautiful with awesome service. Did I say the view was beautiful and I was only steps away from the beach! The moonlight on the water is breathtaking!

Dear Georgia, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Location!

Classificação TripAdvisor 5.0/5

P6564VXcarolinab Família - Avaliação certificada TripAdvisor

Great location, really close to Sao Paulo. Nice beach and friendly staff, all eager to help. We do recommend rooms in the central building with ocean view. We’ve missed more gluten, lactose and sugar free options in the buffet. It would be nice to have yoga classes during rain time. Spa’s pool should be a quiet area for relaxing.

Dear Carolina, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

What a disappointment!

Classificação TripAdvisor 2.0/5

jnha Família - Avaliação certificada TripAdvisor

The hotel is operating well below the level such a hotel should feature. Sofitel is expected to be a luxury brand of Accor hotels and many yhings were terribly disappointing. Some examples: - the furniture is in bad shape - more than one hour waiting for a simple room service order (a glass of cold milk and a pot of hot water) - no towels and no water in the fitness center (otherwise well equipped) - at check-in they do not say what half-board plan means at this hotel (breakfast and lunch, which is a bit surprising when check-in is at 4pm and check-out at 12 noon... ) - at dinner (which is not included in the half-board scheme), no "à la carte" options. The guests have no choice but a three-course menu at a fixed price. - we asked for a cocktail at dinner time, but even though the bar is just a flight of stairs down, our request was flatly denied - at breakfast (buffet style, included in the half-board plan), i asked an expresso coffee, and I was told it would be charged separately. - we had only one bathrobe in our suite. We asked for a second one, it took more than one hour and a half to be delivered... - the bathroom amenities were very minimal As a conclusion, the hotel did not meet our expectations. I've stayed in Sofitel hotels in various countries and this one is clearly the worst one I've ever seen.

Excellent Location/ Very confortable rooms/ Service Irregular/ Poor maintenance

Classificação TripAdvisor 4.0/5

antonioaidar Couples - Avaliação certificada TripAdvisor

Reception desk must improve the service quality. Some atendants very poorly trained. some were very good. Improve quality as soon as possible. Had to change rooms, due to poor maitenaince. Complete Blackout in te room on the second day.

Dear Antonio, Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations. After receiving your evaluation, we have shared your responses and your observations regarding your stay with our team in order to prevent future occurrences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to present my sincerest apologies for the occurrences and thank you for sharing your concerns. It is our hope that you will give us the opportunity to better serve you in the future. Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 347 comentários 9.2/10 Localização
  • 889 comentários 7.1/10 Quarto
  • 1.702 comentários 7.5/10 Serviço
  • 24 comentários 4.8/10 Wifi
  • 1.072 comentários 7/10 Comida
  • 547 comentários 7.3/10 Comodidades
  • 380 comentários 7.5/10 Limpeza
  • 305 comentários 5.3/10 Piscina

Com a tecnologia Trustyou

Todos os nossos hotéis em GUARUJA