Mercure Karawang 4 stars

Customer review rating (ALL Rating) 4.9/5 854 reviews

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Description

Hotel extras

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

Our accommodation(s)

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Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  854 reviews

TripAdvisor Rating  4.5/5  637 reviews

Certificate of excellence 2024

Pengalaman Luar Biasa di Hotel Mercure: Layanan Terbaik dan Kamar yang Nyaman!" "Santai dan Bersantap di Hotel Mercure:

TripAdvisor rating 5.0/5

Dream29929107435 TripAdvisor review

Mercure Karawang generally receives positive reviews for its strategic location and good service. Located in the heart of Karawang, it is close to the Mall Karawang Central Plaza and Wonderland Adventure Waterpark. Guests appreciate the friendly staff, clean rooms, and diverse amenities including two outdoor pools, a children's pool, a spa, and multiple dining options. Some reviews mention minor issues like the condition of certain facilities and parking space but overall, it is rated highly for comfort and convenience

Dear Dream29929107435, We greatly appreciate your feedback on your recent visit to Mercure Karawang. It is always a pleasure to receive positive comments, and we will be sure to share them with our team. Your feedback serves as a valuable source of motivation for us as we continually strive to enhance the quality of our services. Thank you once again for taking the time to share your experience with us. We look forward to welcoming you back for another satisfying stay in the near future. Best regards, Dodit Hapsoro General Manager

Exellent stay

TripAdvisor rating 5.0/5

Donny v TripAdvisor review

The reception was very welcoming. The Kopi Jahe at the bar was exellent. A nice clean and fine hotel with a nice bed and wonderful shower.

Dear Mr. Donnyv657, We greatly appreciate your feedback on your recent visit to Mercure Karawang. It is always a pleasure to receive positive comments, and we will be sure to share them with our team. Your feedback serves as a valuable source of motivation for us as we continually strive to enhance the quality of our services. Thank you once again for taking the time to share your experience with us. We look forward to welcoming you back for another satisfying stay in the near future. Best regards, Dodit Hapsoro General Manager

Wonderful experience

Customer review rating 4.5/5

Beni Families - Confirmed reviews ALL

It is located strategically in the center of Karawang's downtown. It is surrounded by some big shopping malls and food stalls. The rooms are spacious and clean and they provide a water kettle which can be refilled by a water dispenser in the hallway. Breakfast is great and has an extensive buffet. The swimming pool is wonderful and very crowded during the holiday season

Dear Bapak BENI ISKANDAR, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Revy Gunadi Assistant Front Office Manager

Well located

Customer review rating 4.5/5

Michel Couples - Confirmed reviews ALL

My last time stay at Mercure Hotel was the first time to come in Karanwang, and I am satisfied with your Hotel. The Hotel is located at the best place, near to the city centre Mall. with nice view.

Dear Mr MICHEL O., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Revy Gunadi Assistant Front Office Manager

In the middle of Karawang city

Customer review rating 3.5/5

Yopi S. Families - Confirmed reviews ALL

Friendly for a little child

Dear Yopi S., We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Revy Gunadi Assistant Front Office Manager

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Other web-users rate our hotel

  • 138 reviews 9.1/10 Location
  • 345 reviews 8.5/10 Room
  • 424 reviews 9.2/10 Service
  • 8 reviews 4.2/10 WiFi
  • 250 reviews 9.2/10 Food
  • 168 reviews 8.6/10 Cleanliness
  • 139 reviews 8.8/10 Breakfast
  • 83 reviews 8.9/10 Vibe

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