Mercure Newcastle Airport 4 étoiles

Note Avis clients (Note ALL) 4.6/5 450 avis

Meilleur prix
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Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
Mercure Newcastle Airport - Image 3
Mercure Newcastle Airport - Image 4
2 Williamtown Drive, 2318 WILLIAMTOWN, Australie

Description

Les plus de l'hôtel

  • Idéalement situé entre Newcastle et Port Stephens

  • Sorties en quad sur la plage de Stockton, à proximité

  • L'aéroport de Newcastle propose des vols directs vers 9 destinations

  • Parking disponible (en supplément)

Nos hébergements

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Localisation de l'hôtel

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australie

GPS:-32.810072, 151.843465

Téléphone
Fax +61 2 4033 8900

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

MACH ONE

Le bar et restaurant Mach One est ouvert tous les jours pour le petit déjeuner, le déjeuner, le dîner. Il propose également des en-cas légers ainsi qu'un large choix de bières pression et de vins locaux.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  450 avis

Note TripAdvisor  4.5/5  337 avis

An unsatisfactory choice

Note TripAdvisor 1.0/5

GregB842 Avis TripAdvisor

As we had an early flight, we thought we would stay close to the airport. We booked before we arrived, but the check-in process was cold & dismissive. I requested a high floor with a view of the airport. We were allocated a room on the roundabout entry to the airport precinct on the 1st floor. We entered the room which had a heavy smell of cigarette smoke from the previous occupiers. The doona on the bed was thin with all the padding pushed down to the feet. The hotel was isolated & there was no ability to shop for some basics, Our experience was less than satisfactory. We requested a shuttle drop-off but were told the shuttle bus outside was not operating.

Dear GregB842 Thank you for your review. We always strive to deliver excellent guest service so I'm sincerely apologetic we didn't meet your expectations on this occasion. In response to your concerns, whilst we always try to accommodate guest requests, we, like other hotels, cannot guarantee them. We do not actually have rooms with a view of the airport and do not advertise as such. I'm sorry that you smelt cigarette smoke however the entire hotel is smoke-free. I find it odd that you didn't report any smell and yet gave us 4 stars for cleanliness. The same with your doona. If your room was that unsatisfactory you could only give us 1 star for your stay, you should have let Reception know so that we could room move you. In regard to the shuttle, we do not advertise this service however there are a couple of options for guests to get to the airport. We obviously can't change our location as we are an airport hotel and, in my experience, all airport hotels are isolated to some extent. In comparison, I'd say you'd be hard pressed to find any shops near Sydney Airport. Everything we have available and that we can offer is on our website. May I suggest if you were looking for all of the things you say we didn't deliver, you perhaps should conduct more research before you book. Thank you for your comments. Kind regards

Pleasant overnight stay

Note TripAdvisor 4.0/5

dali25 En couple - Avis TripAdvisor

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

Convenient and Quiet

Note TripAdvisor 3.0/5

car0leb66 Avis TripAdvisor

This Mercure Hotel is not too far from the highway travelling south and in the Accor group so has the Accor benefits. It was convenient and quiet even though it is right next to the airport. It has double glazing so you don't hear a any planes. The rooms were clean and well appointed. The staff were helpful and friendly. It had a gated carpark. It was a little more expensive than we are used to but it was what it was at the last minute.

Dear car0leb66 Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We would like to have known what would have given us a better rating than 3 stars. If it was the price of the room, that is something that you had control over booking and we could not have assisted with. Kind regards

Great customer service

Note TripAdvisor 5.0/5

Mickey K Avis TripAdvisor

Marcus was simply impeccable with his customer service and accommodated every one of my needs. I travel a lot for work, and without hesitation , I would say Marcus has easily been one of the nicest humans I have met on the front desk.

Dear 367mickeyk Thank you very much for your 5 Star Review of our property. We're so pleased to hear you enjoyed the level of customer service we try to deliver to all of our guests. It would be our pleasure to accommodate you again soon. Kind regards

Location and restaurant

Note TripAdvisor 5.0/5

NeilBaug2022 En couple - Avis TripAdvisor

Great spot. Triple glazed windows so no airport noise. Absolutely terrific food! If I lived in Newcastle I would make a point of going there for dinner. The staff were polite, friendly and hard working.

Dear NeilBaug2022 Thank you very much for your 5 out of 5 Stars Review! We're so pleased that you enjoyed your stay with us. We agree about your comments regarding our food - it's feedback that's shared with other guests too. We'll pass on your praise to the team too as they are all hard working and appreciate it when that work is recognised. Hopefully we'll see you again soon! Kind regards

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 159 avis 8.6/10 Site
  • 276 avis 8.4/10 Chambre
  • 340 avis 9/10 Service
  • 195 avis 8/10 Repas
  • 139 avis 9/10 Propreté
  • 133 avis 7.8/10 Confort
  • 45 avis 3.7/10 Qualité/prix
  • 41 avis 7.1/10 Petit déjeuner

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.