Novotel Newcastle Beach 4,5 étoiles

Note Avis clients (Note ALL) 4.2/5 1 190 avis

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Novotel Newcastle Beach - Image 1
Novotel Newcastle Beach - Image 2
Novotel Newcastle Beach - Image 3
Novotel Newcastle Beach - Image 4
5 King Street, 2300 NEWCASTLE, Australie

Description

Les plus de l'hôtel

  • Balcon dans certaines chambres et vue sur la mer pour la plupart

  • Wifi, grand espace de travail, station d'accueil pour iPod®, TV avec chaînes câblées

  • Cuisine australienne contemporaine, goûter gourmand le week-end

  • Centre de remise en forme moderne, hammam, bain à remous

  • Bar avec terrasse, trois espaces de réunion lumineux

Nos hébergements

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Localisation de l'hôtel

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australie

GPS:-32.929235, 151.784905

Téléphone
Fax +61 2 4032 3799

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

BISTRO DALBY

Ouvert 7 jours /7 pour le petit déjeuner, le déjeuner et le dîner

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  1 190 avis

Note TripAdvisor  4.1/5  1 160 avis

Spacious modern room, close to beach

Note TripAdvisor 5.0/5

KiwiD6 Avis TripAdvisor

Had a 1 night stay here with a mate. Staff were friendly and quickly changed our room when we discovered the original had been smoked in. Continental breakfast was modest but price was okay, would probably try a nearby cafe next time. Underground car parking was great. Location is handy to the beach and saltwater pools, though most restaurants seemed to be along the boardwalk of the inner harbour (refer Honeysuckle pub and nearby area). The nearby Rustica restaurant is highly recommended. Only thing to improve the room is to install proper blackout curtains. I would stay here again, especially for a beach holiday. If in Newcastle for work or you want a bit more social atmosphere I would probably try one on the Harbourside

Good, consistent, service

Note TripAdvisor 4.0/5

Bloggsy999 Avis TripAdvisor

This is a chain of hotels so my stay was as I expected it, having stayed at a number of other hotel chains, previously. There's secure underground parking and the lifts work well, thankfully! I was checked in by a very pleasant chap who, also, provided me with 2 bottles of water along with my room key cards. The double room was large and clean, enough and the chap at the desk pointed me towards the beach as to where to go for a walk. To say the beach was stunning would do it an injustice! I thought it was the one of the most beautiful beaches I have ever visited and rivals that of Kuala Lumpur and a beach resort I had stayed in, in the USA. It was not that busy and only a few minutes walk from this venue so would have been very handy but we ran out of time and had to head back where we walked in the 'other direction' and found a venue for dinner. The room was very quiet and, despite there being a conference of some sort with a lot of those attending staying in the hotel, I didn't really hear much from them other than the clamour in the morning at breakfast. It was the usual fare of bacon, scrambled eggs, sausages, etc. but the coffee machine produced a good flat white and the wife enjoyed some fresh pancakes. Checking out was easy and involved handing over the room key cards and then getting on the lift to our car and we were on our way, with some more bottled water given to us by the Receptionist!

Dear Bloggsy999, Thank you for taking the time to share such a wonderful review of your recent stay at Novotel Newcastle! We are delighted to hear that your experience with us was consistent with your expectations of AccorHotels and that you enjoyed many aspects of your visit to Newcastle. We are especially pleased that our front desk team provided you with a pleasant and helpful check-in experience and guided you towards our beautiful local beach – we agree, it truly is a gem! We're also glad you enjoyed our breakfast, particularly the good flat white and fresh pancakes. Providing a comfortable and satisfying start to the day is very important to us. We hope to welcome you back to Novotel Newcastle on your next visit to our beautiful city! Sincerely, Rebecca Davis General Manager

Novotel needs an Overhaul

Note TripAdvisor 1.0/5

Katherine C Avis TripAdvisor

The condition of the rooms is disgusting, checked in and immediately found hairs on towel in bathroom, on bed and on walls of shower. Called and asked if the room had been cleaned. Was upgraded to a balcony room which is their highest only to find filthy mould all on the curtains, door handle and shower ceiling. They were unable to move me again so had to stay in the room. Later that evening as it was getting cold turned the air on only to find it was not working, called reception they came and had a look and advised the setting was correct but nothing they could do till next day and maintenance would look at it, offered an additional blanket. This hotel is in extreme need of attention, cleanliness and the health of guests should be number one. The mould is just simply unacceptable.

Dear C3676RRkatherinec, Thank you for taking the time to share your candid feedback regarding your recent stay with us. We are truly concerned and deeply sorry to read about the unacceptable condition of your rooms. Please accept our sincerest apologies for the poor cleanliness you encountered from the moment you checked in. This is completely unacceptable and falls far below our hygiene standards. We understand your disappointment and frustration, and we regret that even after being upgraded, you continued to experience significant issues with cleanliness. We are also very sorry to hear that your air conditioning was not functioning and that our team was unable to resolve this issue for you during your stay, leaving you uncomfortable. Offering an additional blanket was clearly an inadequate solution to a fundamental comfort requirement. We agree wholeheartedly that the cleanliness and health of our guests must be our number one priority, and it is clear that we failed in delivering this during your visit. The presence of mould, as you described, is indeed unacceptable and indicates serious underlying issues that are being resolved. Please be assured that we are taking your comments with the utmost seriousness. We have already initiated a comprehensive review and action plan with our housekeeping and maintenance teams to address these concerns. This includes immediate inspections of all guest rooms, intensified cleaning protocols, and urgent maintenance work, particularly focusing on the areas you highlighted. We deeply regret that we were unable to provide you with a clean and comfortable environment during your stay. We understand your frustration and the impact this experience has had. We are committed to making the necessary improvements to prevent such occurrences in the future. Sincerely, Rebecca Davis General Manager

Business 2 jours

Note Avis clients 2.0/5

Florian Professionnel - Avis confirmés ALL

Climatisation désastreuse, trop chaud, puis trop froid, douche avec du sable, mal nettoyée. Fitness minimaliste et jacuzzi hors service. Pas digne d un Novotel.

Dear Florian, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Excellent hôtel!

Note TripAdvisor 5.0/5

Sophie-sul En couple - Avis TripAdvisor

Nous n'avons séjourné qu'une nuit dans cet hôtel mais rien à redire! Chambre très propre et spacieuse. Salle de bains fonctionnelle. Literie très confortable et wifi offert si vous avez une carte membre Accor hotel (qui est gratuite à faire). Sinon il vous faut payer un accès wifi qui est assez cher (25 AUD pour 1 jour d'accès). Personnel très sympathique. L'hôtel est à 200 mètres de la plage de Newcastle. En un mot: parfait!

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 481 avis 9.5/10 Site
  • 671 avis 6/10 Chambre
  • 612 avis 8.1/10 Service
  • 9 avis 1.7/10 Internet
  • 288 avis 4/10 Propreté
  • 180 avis 9.8/10 Plage
  • 118 avis 4.8/10 Qualité/prix
  • 105 avis 5.4/10 Petit déjeuner

Dispensé par Trustyou

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