Mercure Maitland Monte Pio 4 étoiles

Note TripAdvisor 3.4/5 273 avis

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Mercure Maitland Monte Pio - Image 1
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Cnr New England Highway, And Dwyer Street, 2320 MAITLAND, Australie

Description

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Localisation de l'hôtel

Mercure Maitland Monte Pio

Cnr New England Highway, And Dwyer Street
2320 MAITLAND
Australie

GPS:-32.722716, 151.544214

Téléphone
Fax +61 2 4932 6788

Accès et transports

Services de l'hôtel

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Sur place
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion

THE LOUNGE BAR

Un bel endroit pour se détendre et profiter de notre large choix de boissons. Peut servir de petite salle de réunion ou de salle de pause.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  3.4/5  273 avis

Historic Secure and Private

Note TripAdvisor 5.0/5

nameerfud Avis TripAdvisor

This is an historic convent converted into a modern luxury hotel. It was everything you would expect with a modern chain such as Mecure. The room was very comfortable. Not huge. Nicely appointed. Top quality linen in bed and bathroom. Air conditioned and everything you would expect. We didn’t use the restaurant or the gym, however you could see they were good. It’s not far into town where there a lot of alternatives but not necessarily as good. Good parking. Secure. Easy to find. A bit of highway noise which we weren’t use to. We would go back

Plush appearance but in dire need of maintenance

Note TripAdvisor 2.0/5

Anna S Avis TripAdvisor

I stayed here for two weeks ends for work. It is easy to find and has open area of car park outside the building. I’d imagine it will get very hot to park in the summer without any sort of shade provided. I stayed for 4 nights in 3 different rooms. Staff are friendly. It is a quaint hotel and appears regal on first impression. The lobby and corridors are warm with no air conditioning until I reach my room. I was given room 116. It is clean, reasonably spacious with a couch. There is a small bar fridge, some cutlery, wardrobe with a safe. There’s a dining table and a separate desk. The bathroom has the standard shower, toilet, vanity and hairdryer. There is sheer and also Blockout curtain for privacy and blocking the light. The shower was reasonably comfortable, but the sound of the banging pipes was annoying to say the least. Each time I or someone else in adjacent rooms turn on the tap and turned it off, there would be a loud reverberation of the metal pipes within the wall. Tragedy hit when I used the face basin after my shower. Water suddenly gushed out from the pipe under the sink. The bathroom would have been flooded if I had not bent down and turned off the tap under the sink. I contacted the reception and he offered to come and have a look. I asked for a few minutes so I could get dressed but over half an hour later, I had to go down to get him. The gentleman had a look and said that it’s a plumbing problem. He said offered room 118 in exchange. It’s a smaller room without a couch. There is a large spa bath and chandeliers on the ceiling. The decor is rather extravagant but that does not detract from the fact that the metal pipes are extremely loud as people used their taps in the rooms adjacent. Unfortunately, I had very poor sleep because the banging pipes sounded like someone rattling on my front door, though the night and early morning. In addition, because this room is adjacent to the church next door, the choir seeing in the evening was clearly heard for about an hour. Wi-Fi signal is reasonable throughout the grounds but weak in the room such that it is more often disconnected than connected. There is a small gym with cardio equipment and a cable machine but appears not to have been used for months or more. There is also an adjacent room that leads to the laundry. Cost of laundry is $8/load load and $3 for detergent. There is also a sauna which also appears not to have been used for a long time. ATM and grand piano is labeled with “out of order” signs. It appears they’ve been out of order for years. The second weekend I was given room 143, which is in the other wing of the hotel. Again, a compact room. I appreciate having a bar fridge which is slightly bigger than the smallest bar fridge in summer accommodation. The rattling pipes is still present, but Around half the volume, so just manageable. The window this time was the rattling issue, which I managed to address by making some adjustments. again, poor Wi-Fi and usually cannot connect. The biggest issue of this room is poor drainage. Using the shallow sink in the bathroom involves turning it on for five seconds, then turning it off for 30 seconds to wait for it to drain. Same issue in the shower where I had to turn off the water after a few minutes so I did not stand in a puddle. It’s rather unpleasant to see the contents of the sink regurgitating back up each time I used it. The tennis court, like the gym, looked unused and neglected. There is strong fragrance which permeate the building. Not great if you are sensitive or aware of the toxic effects of artificial fragrances. Overall, it appears that this accommodation have been flush once upon a time but is now well past its prime and in dire need of maintenance. Not meeting the basic requirements of having a quiet night of sleep and being able to use the shower and the sink without being inconvenienced, is definitely a reason I would not return nor recommend. Hopefully they can look into this and make it once again, a pleasant place to stay.

Beautifully presented property.

Note TripAdvisor 5.0/5

Nashie11 Avis TripAdvisor

Everything about this hotel is wonderful. A beautifully presented historic property. Staff are most welcoming. Nothing is a problem. Dining and service excellent. Rooms have everything you need. Can’t wait to return.

Best Value for Money, Friendly Staff & Great Services

Note TripAdvisor 5.0/5

Global58787320522 Avis TripAdvisor

I saw lots of negatives reviews for this hotel. However, I was blowen away with the excellent services provided by the hotel staff and hotel itself was in excellent. We enjoyed out whole stay. Firstly, we were greeted by two charming faces on the reception [Hannah and Raven]. Most charming faces. Great help in getting us sorted. We changed the rooms from what we have booked for. They fixed the rooms without any issue. The Manager Atul is also a great gentleman. He personally welcomed us and checked on us daily for our stay and services. Breakfast was great, we could order from hot menu. I would also like to than the morning reception Sakshi, she was also very wonderful. Very great jovial individuals .. feels like staying home. stay blessed :) Would recommend 10/10 for everything.

Not Up to Mecure Standards

Note TripAdvisor 2.0/5

AussieJulesW Escapade entre amis - Avis TripAdvisor

Upon arrival, the external building and grounds of this former orphanage and historic building are impressive. However, internally it’s a different story - as everything is just a bit old, tired and it even smelled musty. My room was OK, although the mix of decor was eclectic, and not in a good way! My friend asked to have another room so she could have a balcony to smoke. She was given a smaller room (and effectively downgraded), but the manager would not refund the difference. We ate in the restaurant, but the meal was average at best. The roast of the day was actually pre-prepared pan fried pieces of pork. My friend’s chicken schnitzel was a dark crumbed lump of dried chook with an inedible limp and undressed salad. She ate the chicken and chips only because she was hungry. Kudos to our wait staff Tabitha who tried hard to make the experience more pleasant. Overall, it was not of a standard we are used to at Mercure hotels .

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 43 avis 9.6/10 Site
  • 132 avis 5.9/10 Chambre
  • 86 avis 7.2/10 Service
  • 67 avis 4.6/10 Installations
  • 63 avis 4.1/10 Propreté
  • 49 avis 5.7/10 Ambiance
  • 23 avis 6.7/10 Qualité/prix
  • 23 avis 4.7/10 Petit déjeuner

Dispensé par Trustyou

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