Mercure Newcastle 4 étoiles

Note Avis clients (Note ALL) 3.8/5 1 791 avis

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Mercure Newcastle - Image 1
Mercure Newcastle - Image 2
Mercure Newcastle - Image 3
Mercure Newcastle - Image 4
12 Steel Street, 2302 NEWCASTLE, Australie

Description

Les plus de l'hôtel

  • Hôtel 4 étoiles calme et frais près du quartier Honeysuckle de Newcastle

  • Hébergement spacieux à Newcastle, piscine et accès facile à la plage

  • Situation idéale pour découvrir les restaurants et les bars de Newcastle et la Hunter Valley

  • Les kiosques de check-in et de départ automatiques facilitent l'arrivée et le départ

  • Des salles de réunion bien aménagées pour événements d'affaires et banquets

Nos hébergements

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Localisation de l'hôtel

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australie

GPS:-32.92733, 151.76349

Téléphone
Fax 0/00000000

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

DISTRIKT PRESS CAFE

Le Distrikt Press Café est votre foyer, avec des repas nourrissants et un décor à la fois doux et dynamique. Que vous souhaitiez un repas léger ou que vous soyez attiré par l'un de nos plats et desserts savoureux, nous avons ce qu'il vous faut.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  1 791 avis

Note TripAdvisor  2.8/5  40 avis

Good location but that is it...

Note TripAdvisor 1.0/5

Douglas L Avis TripAdvisor

Mercure Newcastle is located in a very convenient location and has access to parks, shopping centres and amenities. However, the hotel itself is a big disgrace and by far the worst Mercure that I have ever been to and is in desperate desperate need of a makeover. For a supposed 4 star hotel, there were cracked tiles in the bathrooms, scales/mould over the tap heads, and worst of all DEAD COCKROACHES in the room! When we raised this to reception, they said that this was normal and offered to clean the room for us. There was no empathy or offer to change rooms or to give us a place to have a meal while we wait for the room to be cleaned. My partner had to fight to have the room changed and even then, the other room smelled as damp and dusty on the windowsills (minus the cockroaches). Mercure really needs to re-assess this site and how it manages its rooms as well as customer service. This place has really put a sour taste in my mouth on whether I continue staying with the Mercure brand.

Don’t stay here! Room was filthy

Note TripAdvisor 1.0/5

Geeman63 Avis TripAdvisor

This has to be one of the saddest and most disgusting Accor hotels. Despite paying in excess of $250 for the “privilege” the room I was allocated stank of cigarette smoke (it shouldn’t) and was filthy. See pics. Avoid this property at all costs.

Off to a bad start

Note TripAdvisor 2.0/5

Ron B Avis TripAdvisor

On arrival at 3pm we were told there were no parking spots available despite seeing 5 empty spaced from where we sat in the car. The staff member told us these had been reserved by guests staying more than one day despite the booking saying spots could not be reserved. I have stayed in hundreds of motels and have never been able to reserve a car space. We had to park in a shopping centre carpark so distance away. Also the "recent renovations" were merely some coating applied to the bath and tiles in the small bathroom.

Poor old and bad service in the restaurant and bar

Note TripAdvisor 2.0/5

Michael M Avis TripAdvisor

So I have stayed at the Mercure Charleston and that is good so I thought I would try the city version had high hopes all were left wanting slow lifts to floors bathroom small and a shower over bath poor water pressure had to hit the toilet ever time to stop it running fan so bloody loud had to close the door at night cups are crap they are trying to some kind of eco friendly using recycling coffee pods nope just garbage no movies or foxtel cheaper hotels provide this poor power point places at bedside the list goes on really need complete renovations before that think they can charge 200 a night got to the best Western Apollo before this place oh and parking is just abysmal and the charge you for it really just don't go

Noisy and in need of renovation

Note TripAdvisor 3.0/5

FrequentFlier623713 Avis TripAdvisor

Convenient location. 24 hr reception was great and staff were friendly. We rang ahead to ask about car parking and were told that there’s usually enough car parking for all guests, but when we arrived there was a sign to say the car park was full. We then had to park on the street. Room was spacious but in need of renovation, particularly the bathroom. Minibar isn’t stocked in rooms.. you need to order your minibar items from room service. There were plastic cups for tea/ coffee which wasn’t a nice experience. We were woken up at 2:30am by people who were yelling out on the street.. so if you want a peaceful stay, perhaps try somewhere else.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 789 avis 7.7/10 Site
  • 1 347 avis 5.2/10 Chambre
  • 1 125 avis 8/10 Service
  • 12 avis 5/10 Internet
  • 684 avis 5/10 Confort
  • 608 avis 4.2/10 Propreté
  • 343 avis 3.2/10 Ambiance
  • 271 avis 3.2/10 Installations

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.