مركيور Mercure إسطنبول ألتونيزاد 4 نجوم

location is great for asian side room was nice and enjoyed an upgrade, thanks staff was mostly nice but forgot to wake me up at 8H30am as requested breakfast staff wanted to recharge me for breakfast and i had to prove them that was included in my prepaid booking a bit surprised no to receive any welcome fruit basket or sweets in accordance to my accor gold member status no remote control found in the room, did not bother to call by midnight..... overall good stay but premise needs to improve and communicate better

The hotel was located OK for my business meetings but really has nothing of interest around it. The heating was not working properly and the bar service was a little strange. However, the food both in the bar and at breakfast was very good. The breakfast buffet is one of the most diverse I have seen. All staff very helpful and the room was very nice.

The Quiet And Serene Environment of MERCURE ISTANBUL ALTINUZADE was just What My Wife And i Needed After a Hectic Year.The Well Furnished Room With a Beautiful View of Istanbul Hillside Landscape Was Captivating.The Spa And Sauna Bath was Refreshing And Ooh La La THE ANTI STRESS MASSAGE so Relaxing. I Will Definitely Return in The Near Future For a Longer Stay.

It started with the poor description how to come from the Airport to the Hotel. The staff of the Reception never took a Metrobus from the Airport to the Hotel and haven't a clue about public transport in the area of the Hotel. This is just one point, few other bad things happened this 7 days/ worst Reception Service I ever had. But Room and breakfast were fantastic.

I stayed at Hotel Mercure Istanbul Altunizade for 8 days in May 2015. The Hotel is at a very good location,to recently build three Universities and ten minutes walking distance from Uskudar and the bosphorous where you can take a relaxing walk along the bosphorous, or take ferries, to cross to the European side of Istanbul, or you can take Marmaray Metro crossing the channel under the water. The hotel rooms are reasonably big and very clean. The shower and bathroom of the room I stayed in were excellent. The atmosphere in the hotel is warm, and the staff are reasonably helpful. I have enjoyed the full selection of Turkish and continental breakfast choices....However, I could not make good use of the restaurant, and the Bar in the hotel as the prices were rather high....

Rooms we have is big with own sitting area and office desk. Business meets leisure experience. Clean and good staff. Food and beverage with wide selection. Nice swimming pool with Jacuzzi. I want to try the massage service unfortunately my time is already short.

Service/staff quality : - reception : ok - restaurant : terrible - no communication, no reaction on requests, always something missing, - SPA : rigid, non understanding, SPA working hours absolutely strange !!!! During week just to 22h00, during weekend only up to 21h00 !!!! How do you imagine to use it ?????

I was here for 3 nights; quiet, comfortable, good gym and spa. Great bar and meals in lobby. Breakfast was pretty good. Excellent value and well located for business on the Asian side of Istanbul. Will stay again; only challenge sometimes taxi need to call hotel as it's not on a main road.

It was fabulous stay in Mercure and the location is in Asian side but still well connected to Europe side with many options, The hotel is very nice,clean beautiful and staffs are very good in terms of any assistance and they have very good knowledge on the tourist places.

The hotel is very good, but has limited non smoking rooms, our first night was in a smoking room, despite my preferences being known and understood. Prices are on the high side, just like most of Istanbul. The first round of staff had limited English, but we got by! The second team had much better English, but that was on the day we left! The Asian side of Istanbul is very nice, but has limited places to eat and go to during the evenings. The hotel is fine, but next time I would choose the European side for a better range of places to go and see and to make travel easier.

In two weeks we stayed in two Mercury hotels in Istanbul and what a difference. Altunzade is Hotel which i will recomend to stay on their visit to Istanbul. Friendly and experinced staff and feel like a home. On the other hand never not in the dreams stay at Mercury Taksim,even if you do not have place to sleep. Worst place I was stuck for 6 nights. What a nightmare. But like I said, different managment and different atmosfere can change everything and this one night stay in Altunzade Hotel wad sunshine over bad taste in mouth after Taksim bad experiance.

Close location of the Hotel to the Bridge makes it easy to reach business destinations on the Asian and European side. Very friendly staff always ready to help. Comfortable and clean rooms. Very tasty breakfast buffet.

Service : excellent people at the reception Rooms : a bit small though convenient Breakfast : ample choice Price/Quality : too expensive for the services offered/received Location: Asian area - well located

Service, front desk,superb. Only restourant needs improvement . Breakfast buffet very poor . Dinner overall quality poor. Dishes served are old. Need to refresh and change a menu. Turkish hospitality is very well known but in this restaurant we are disappointed . Other then that Hotel stuff is superb and very helpfull.

Mercure Istanbul Altunizade is the best choice if you have to stay in the Anatolian side of Istanbul. It is on walking distance to the famous Capitol shopping mall. If you do not prefer to have dinner in the hotel you have a lot of choices nearby the hotel