Grand Mercure Sao Paulo Vila Olímpia 5 stars
Customer review rating (ALL Rating) 4.7/5 1,087 reviews
ALLSAFE approved hotel
Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels
CipóRestô restaurant with outdoor balcony and Brazilian cuisine
Corporate and social event spaces with capacity for up to 600 people
Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK
Hotel with helipad located 10 min from Congonhas Airport - SP
Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil
GUARULHOS At 36.5km / 22.68 miles
Heliponto At nullkm / null miles
GPS:-23.595655, -46.684575
Check-in from - Check out up to
Offering a casual environment, perfect for business or social events. Serving a buffet service from Monday to Friday, and an à la carte service at the weekend. Open from 6am to midnight.
A space that is equally ideal for either business meetings or breaks for a cup of Três Corações coffee.
A cozy environment, perfect for business meetings, happy hour and entertainment.
Perfect for holding your social event, the Grand Mercure São Paulo Vila Olímpia hotel offers tiered spaces, large or small. Refined cuisine à la carte.
The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.
100% genuine reviews from our guests
Find out moreCustomer review rating 5.0/5
Fernando Business - Confirmed reviews ALL
Perfect customer service, accommodations and food service ! Nothing else to report. ;-)
Dear Fernando, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Marina Mello Quality and Customer Experience Coordinator Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
A refurbished lobby and restaurant hide old and bad shaped room. A true disappointment.
Dear Fabio, Thank you for taking the time to tell us about your experience. We were sorry for not meeting all your expectations with out room. Our Maintenance Manager is gradually working on conservation services in the guestrooms that have not yet undergone the retrofit process and your observations are very important for future developments. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Marina Mello Quality and Customer Experience Coordinator Pullman & Grand Mercure SP Vila Olímpia
Customer review rating 5.0/5
Lindy S. Business - Confirmed reviews ALL
I often stay at the Grand Mercure Vila Olímpia for business and loved it, the location is great, and close to everything I need to do while in town. I really recommend it.
Dear Lindy, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us and enjoyed our location! We are looking forward to welcome you back soon. Marina Mello Quality and Customer Experience Coordinator Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia
Customer review rating 4.5/5
Eduardo Families - Confirmed reviews ALL
Atendeu as expectativas
Olá Eduardo, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma boa estada conosco! Compartilhei sua observação em relação a falha do sistema no momento do check in com os gestores responsáveis, para que possamos trabalhar em melhorias operacionais e assim, evitar situações como esta. Esperamos seu retorno em breve. Marina Mello Coordenadora de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia
Customer review rating 4.0/5
D. Business - Confirmed reviews ALL
great experice - however the cards dont work and its a real hassle
Dear Dharmender, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations with the key card and the WiFi. We forwarded your feedback to our IT Manager, who is already implementing actions to improve the connection, to ensure a great hospitality experience. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Marina Mello Quality and Customer Experience Coordinator Pullman & Grand Mercure SP Vila Olímpia
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