Grand Mercure Sao Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.5/5 1,997 reviews

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Description

Hotel extras

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

Our accommodation(s)

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Hotel location

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

GPS:-23.59563, -46.6845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,997 reviews

TripAdvisor Rating  4.0/5  1,420 reviews

Certificate of excellence 2024

Good stay

Customer review rating 2.0/5

Ukrit Business - Confirmed reviews ALL

1. Coffee capsule is not able to request. Hotel gave me just 4 capsules for 8 nights 2. Rate check out can not be confirm before check out date. It is lucky that the room is available. But if room is not available, customer will face difficult.

Good stay. Clean room, friendly staff.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Enjoyable

Dear Michael, Grand Mercure is thankful for your comments. Our team is happy to know that you had a pleasant stay with us! We are looking forward to welcome you back soon. Julia Lencina Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Lovely Staff

Customer review rating 5.0/5

Kat Business - Confirmed reviews ALL

As always your staff & the food is what makes this place so great!

Dear Kathryn, We very much appreciate your comments regarding your stay at the Grand Mercure Sao Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Lencina Customer Experience

Good stay

Customer review rating 4.5/5

Daniela B. Business - Confirmed reviews ALL

Fast check-in, friendly service, excellent service

Dear Daniela, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We also appreciate your suggestion about the breakfast. I already forwarded it to our Executive Chef. We are looking forward to welcome you back soon! JulIa Lencina Customer Experience Grand Mercure SP Vila Olímpia

Worst hotel. 2e people for a week agreed

Customer review rating 0.5/5

Brian G. Business - Confirmed reviews ALL

Truly terrible. 1.5 hour waits for burgers in a near empty restaurant. Very dark rooms. Rooms booked not provided. Ac limited in rooms. Toothpick on floor outside my room all week (cleaning people walked by it for 6 days). And on the last day as I was waiting for my taxi the manager finally came to me to ask if there was anything he could do!

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Other web-users rate our hotel

  • 301 reviews 9.8/10 Location
  • 677 reviews 7/10 Room
  • 987 reviews 9/10 Service
  • 17 reviews 4.2/10 WiFi
  • 399 reviews 9.2/10 Breakfast
  • 253 reviews 8.7/10 Food
  • 222 reviews 7.7/10 Cleanliness
  • 182 reviews 7.5/10 Vibe

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