Grand Mercure Sao Paulo Vila Olímpia 4 stars

Besides the topics above, you breakfast was great.

Throughout the night, a lot of usual sounds were heard from the rooms above and besides the one I was. Steps and chair moving sound from the above and conversation, shower and toilet noises from the side.

It is always a pleasure to be in Grand Mercure Vila Olímpia Hotel.

Great room, COVID safety rules obeyed, excellent breakfast and awesome staff! Pedro who works at the front desk even managed to help me with charging my phone. I highly recommend!

Because of the outstanding services and courtesy of the Gran Mercure Villa Olimpia team, I have chosen this hotel as my place to stay while in Sao Paulo every time I go to Brazil to visit my relatives. Excellent accommodations, facilities and location.

We really enjoyed our stay. Great staff, very helpful and always available. Nice room. The breakfast was good and with many options. The Grand Mercure has many options around like good restaurants and bars and is very close to a nice Shopping Mall. We had a good time and we totally recommend it.

Great stay! The neighborhood is lovely, the hotel is very beautiful and the rooms are great, although not very big. Breakfast is great too. Second time I stay there and I've been very pleased both times!

Hotel under renovation and poor service. Rooms with old furniture, smell of paint, no Le Club service at any time, should not have the Mercure brand, the only good thing is the location. Another option would be the Pullman hotel which is next to the Mercure.

Very Good bedrooms, room cleaning and quiet environment. The valet parking service is very agile and the attendants are very polite. The bar staff are very attentive and helpful, doing their utmost to help...

From check in to check out, everything was perfectly harmonious. There was no problem anyway. Very enjoyable! Attentive staff, breakfast with lots of variety. Clean and equipped room. Fair price. Highly recommended!

It was 2nd time I went to this hotel and again had problem. At check in I had to change 3 times my room (going up and down in the elevator) because the hotel did not reserved the correct room that I've booked 2 months ago. Moreover, staff tried to say that I had booked the wrong room trying to put me in another one. I do not recommend to stay at this hotel.

The hotel is near a shopping mall, whcih helps in founding foods and also general shops. Located in a business area, is very quiet during the night making you rest much better. The hotel is clean, nice looking and also offer a gim whick is very good. I recommend.

Hotel offers great location, good service, clean room and bathroom, comfortable bed, mall opposite the hotel and several dining options and leisure nearby. I spent two consecutive weekends and I am very pleased with the money the hotel, recommend and definitely stay there sometimes.

Easy access to location, staff is very professional, very attentive and kind, this makes difference. Good room and bathroom, frigobar and safe box. Although it is airplanes route, one's hear nothing, day or night.

In general the staff are friendly. The man anchorage of the breakfast, Francisco, gets top marks for his professionalism and cheery welcome. The location is excellent. The wi-fi, on the other hand is appalling. I have had to leave my room and go to the lobby to try and get a connection! Their accounts staff are slow, often forgetting to send the invoice and credit points to the Accor plan. I have had to remind them several times.