Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,573 reviews

Best price
guarantee
Pullman Sao Paulo Vila Olimpia - Image 1
Pullman Sao Paulo Vila Olimpia - Image 2
Pullman Sao Paulo Vila Olimpia - Image 3
Pullman Sao Paulo Vila Olimpia - Image 4
Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,573 reviews

TripAdvisor Rating  4.5/5  1,608 reviews

Certificate of excellence 2025

Nice views bad reviews !!

TripAdvisor rating 1.0/5

AAroundeworld Business - TripAdvisor review

Nice view , nice beds , dirty floors in the room . Dangerous neighborhood . Took them 7 hours to get me a heater to my room, after a cold spell in São Paulo , just saying they were out of individual heaters !! The overpriced restaurante and poor quality food , makes this hotel , way too expensive to what it has to offer , including amenities.

Dear AArounbdeworld, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. While we’re glad you enjoyed the view and the comfort of the beds, we sincerely regret the delay in providing a heater, the cleanliness concerns, and your impressions of the restaurant. Please know that your comments have been shared with the relevant teams so we can address these issues and improve our service. Our hotel is located in one of São Paulo’s most central and valued areas, with easy access to renowned restaurants, cultural attractions, and business centers. Even so, we take all guest concerns seriously, especially those related to comfort and safety. We hope to have the chance to welcome you back in the future for a stay that truly reflects the quality we aim to deliver. Erick Franco Customer Experiences Manager

Customer review rating 4.5/5

Edith G. B. Business - Confirmed reviews ALL

Buena ubicación, muy buen ambiente, buena comida, trato muy amable. Echaba en falta leche hidratante en el baño. Mucho espacio en la habitación pero no diseñada para poder trabajar

Estimada Edith, Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra ubicación, el ambiente, la comida y el trato amable de nuestro equipo. En relación a la leche hidratante, informamos que este ítem no forma parte de los amenities ofrecidos en la categoría reservada. Sobre el comentario del espacio para trabajar, nuestras habitaciones están diseñadas para ofrecer conforto y funcionalidad, incluyendo un área pensada justamente para quienes necesitan trabajar durante la estancia. De todas formas, estaremos siempre a su disposición para ayudarla con futuras reservas y asegurar que su experiencia sea lo más cómoda posible. ¡Esperamos volver a recibirla pronto! Con cariño, Julia Lencina Customer Experience

Perfect combination of art, flavor, comfort and business professionalism

TripAdvisor rating 5.0/5

Tamara K Couples - TripAdvisor review

During my lengthy stay at The Pullman Hotel in Vila Olimpia, everyday the staff produced top quality professionalism, service, and food. Specifically in the restaurant, they carefully prepare each meal with beauty in color, design and full flavor. It is not just picture worthy and delightful to the eyes, but a perfect mouth watering experience. I am not trained as a food critic; however, the Michelin staff would be wise to consider a visit. The hotel in general is not typical in tradition. It has more life celebrating the expression of art and drawing the community with its events. It is a perfect combination of cultural trend and business professionalism. Highly recommend booking your stay.

Hello, Tamara! Wow — what an incredible message! Thank you so much for taking the time to share your experience with us. We’re so happy to know that your stay at Pullman Vila Olímpia was filled with great moments! The team puts a lot of love into every detail, and your words mean the world to them. It’s also great to hear that you felt the unique energy of the hotel — we really aim to bring together art, culture, and a touch of fun to create a space that’s anything but ordinary. We loved having you with us and hope to welcome you back soon! Erick Franco Customer Experience Manager

Customer review rating 3.0/5

Paula F. Business - Confirmed reviews ALL

Eu gosto muito do hotel, mas excepcionalmente minha ultima estada deixou a desejar. Primeiro, logo no check in, me deram a chave de um quarto ocupado. Nunca tinha passado por isso e sensação de estar "invadindo" o quarto de outra pessoa é realmente bem desagradável, fora o risco que tanto eu quanto o hóspede corremos. Além disso, outro erro de segurança foi quando uma amiga foi deixar uma encomenda para mim. Ela sabiao número do meu quarto, no entanto, disseram que eu não estava naquele quarto e deram o nome de uma pessoa que não era eu (seria Elizabeth F., enquanto eu sou Paula F.!!!). Sempre fico no Pullman que é ótimo e muito conveniente para mim, mas se eventos como esses se repetirem, vou ser obrigada a alterar minha preferência. Obrigada, Paula

Querida Paula, Muito obrigada por dividir seu feedback com a gente — e, especialmente, por seguir confiando no Pullman mesmo depois de uma experiência que ficou aquém do esperado. Eu me lembro bem do que aconteceu, fui eu mesma quem conversou com você durante a estada. Fiquei muito incomodada e preocupada com a situação, e tratei imediatamente com toda a equipe para entender os erros e garantir que esse tipo de falha não volte a acontecer. Sei o quanto foi desconfortável tanto receber a chave de um quarto ocupado quanto o equívoco com seu nome na recepção. Levamos segurança muito a sério, e o que aconteceu definitivamente está fora dos nossos padrões. Agradeço muito pela sua fidelidade ao hotel. Vamos fazer o possível para recuperar sua confiança e garantir que sua próxima experiência seja tranquila, segura e impecável. Fico totalmente à disposição pelo e-mail ju…, inclusive para acompanhar pessoalmente sua próxima estada, caso queira. Atenciosamente, Julia Lencina Customer Experience

Customer review rating 1.5/5

Wilian A. C. Business - Confirmed reviews ALL

Check-in was smooth, but when I got to the room, I noticed there were no slippers (or bath sandals), which are usually provided in the room. Other Pullman hotels I’ve stayed at always provide them. I called the front desk to ask, and they told me I had to request them. This is bad faith — if the guest doesn’t know that slippers are available only on request, how can they enjoy a benefit that’s already included in the price? Especially considering this is not a cheap hotel. How does Accor in Brazil allow this to happen under its brand? It’s absurd, especially for a flagship hotel in such a prime location. On top of that, when I was checking out, the front desk tried to charge me more than the amount stated in my original booking, claiming that hotel prices vary. This goes against consumer protection laws, and shows the staff’s lack of preparation to deal with high-end and well-informed guests. To this day, I have not received the correct invoice or fiscal receipt in Brazil, with the charges from the room still missing. This is truly unacceptable, and I urge Accor to review and restructure the management of this hotel.

Dear Mr. Wilian, Thank you for sharing your comments with us. We’re glad your check-in was smooth, and we appreciate your feedback regarding the availability of slippers. At our hotel, some items — such as slippers — are provided upon request, in line with our sustainability guidelines. That said, we understand that expectations may differ, especially when compared to other Pullman properties, and we’ll work to communicate this policy more clearly to our guests moving forward. Regarding the billing concern at check-out, we would like to clarify that there was no change in your confirmed rate. The front desk agent’s intention was to explain that room prices vary daily depending on availability and demand — not that your reservation had been altered. We apologize for the miscommunication and understand how this may have caused confusion. We also confirm that your fiscal receipt has now been issued and sent. Your feedback has been shared with our leadership team and will be used to further improve training and operational consistency. We thank you again for bringing these points to our attention. Best regards, Erick Franco Customer Experience Pullman SP Vila Olímpia

In partnership with TripAdvisor

Other web-users rate our hotel

  • 261 reviews 9.6/10 Location
  • 480 reviews 8/10 Room
  • 766 reviews 9/10 Service
  • 11 reviews 5.6/10 WiFi
  • 324 reviews 8.9/10 Breakfast
  • 188 reviews 8.2/10 Food
  • 181 reviews 8.5/10 Comfort
  • 149 reviews 8.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.