ibis budget Copiapo

Estimada Cristina. Agradecemos enormemente su evaluación en relación a su estancia en Ibis Budget Copiapó. Nos alegra saber que su experiencia en nuestro hotel fue excelente. Cordialmente la invitamos a regresar, será un gusto atenderla. Atentamente. Fernanda Pereira Analista de Calidad

Dear Andrés. We greatly appreciate your evaluation regarding your stay at Ibis Budget Copiapó. We are sorry that your experience at our hotel did not meet your expectations. We have already notified the maintenance department about the hot water and air conditioning. We are sorry that the noise did not allow you a good rest, but we do not have a way to control it unless it is coming from a room with loud music, shouting, parties, etc. In that case it is necessary to notify the reception, they are in charge of stopping everything and any annoying noise. We trust that you will give us another opportunity to offer you an optimal service, so we cordially invite you to return, it will be a pleasure to serve you. Receive a cordial greeting. Fernanda Pereira Quality Analyst

Dear Katya. We greatly appreciate your evaluation regarding your stay at Ibis Budget Copiapó. We are glad to know that your experience in our hotel was good, that our location was a point in favor of your stay, that you enjoyed the breakfast and that the attention of our collaborators was friendly and attentive at all times. We cordially invite you to return, it will be a pleasure to serve you. Sincerely. Fernanda Pereira Quality Analyst

Dear Katherine. We greatly appreciate your comments regarding your stay at Ibis Budget Copiapó. We are sorry that your expectations were not met in our hotel, on the other hand, we are glad to know that our location was a point in favor of your stay. Regarding the size of the room, the Ibis Budget line considers all its rooms as you already knew them. For your next stay I recommend the neighboring hotel, Ibis. The rooms are a little more spacious and have the normal layout, I'm sure you'll find it more comfortable. Our brand standard also does not consider coffee machines in the room. As for dust, we will reinforce with the housekeeping team the importance of neat cleaning in all the facilities of our hotel. Based on your experience at the restaurant, we are sorry that this was not what you expected. We will also reinforce with the team the importance of a proper dish cleaning. We trust that you will give us another opportunity to offer you an optimal service. We leave you cordially invited to our hotel, it will be a pleasure to receive you. Receive a cordial greeting. Fernanda Pereira Quality Analyst