ibis Copiapo

Dear Francisco. We greatly appreciate your evaluation regarding your stay at Ibis Copiapó. I am sorry that your experience at our hotel did not meet your expectations. We will request the maintenance department to review the shower to fix it and stop the water leak, which is not common in our hotel. Regarding cleaning, we will reinforce with the housekeeping team the importance of a neat cleanliness in the entire area of ​​the room, including nooks and crannies. We trust that you will give us a new opportunity to offer you an optimal service and see that we can improve, it will be a pleasure to receive you again. Sincerely, Fernanda Pereira Quality Analyst

Dear Francisco. We greatly appreciate your evaluation regarding your stay at Ibis Copiapó. We are glad to know that your experience in our hotel was good. I would appreciate it if you could specify what products were missing at breakfast, so that we can understand how we can improve. We invite you once again, it will be a pleasure to serve you. Sincerely, Fernanda Pereira Quality Analyst

Estimada Josefa. Muchas gracias por la evaluación de su estancia en Ibis Copiapó. Nos alegra saber que su experiencia en nuestro hotel fue excelente. La invitamos a regresar una vez más, será un gusto recibirla. Atentamente, Fernanda Pereira Analista de Calidad

Dear Hector. We greatly appreciate your evaluation regarding your stay at Ibis Copiapó. We are glad to know that our location was a point in favor of your stay, that the cleanliness of our facilities met your expectations, that you enjoyed our menu and that the attention of our collaborators was always friendly, cordial and decisive. We appreciate the suggestion of an additional toaster for breakfast, we will evaluate including one. We cordially invite you to return to our hotel, it will be a pleasure to receive you. Receive a cordial greeting. Fernanda Pereira Quality Analyst