ibis Copiapo 3 stars

Customer review rating (ALL Rating) 3.9/5 603 reviews

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Description

Hotel extras

  • Children up to 10 years stay free with parents

  • Pet-friendly hotel with additional charge

  • A 3-minute drive from Route 5 North/South

  • 1 minute by car to the bus station.

  • 45 minutes by car from Atacama Airport.

Our accommodation(s)

Hotel location

ibis Copiapo

Colipi, 610
1530000 COPIAPO
Chile

GPS:-27.365525, -70.330333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  603 reviews

TripAdvisor Rating  4.0/5  135 reviews

Customer review rating 3.0/5

Zaymon C. Business - Confirmed reviews ALL

The stay is a mix of good and bad points. Good: The staff allowed an early check-in around 2pm which was okay, would've been good to be when I arrived but that's fine. Location was good as I wanted to be near the city center more. I was surprised to be asked of my floor preference, got a high room with a good view. The bed was nice. Bad: The room lacks a few things such as a mini ref and at least an electric water heater. I would probably expect that if I booked ibis Budget but this isn't. The liquid soap/body wash was fixed near the lavatory - how would you use it when you shower? The bathroom was barely cleaned, several hair strands were in the shower enclosure, the floor, the lavatory - and these are women's hair, very long and definitely not mine. I ordered food at the restaurant which surprised me was ready in less than 10minutes - as i guessed it was a pre-cooked meal and was likely heated on a microwave.

Dear Zaymon, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Copiapó hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

Customer review rating 1.0/5

Susana M. G. Business - Confirmed reviews ALL

Quedé en el piso 10 y sentí toda la noche el ruido de un motor, la cama tenía problemas de resortes con solo respirar sonaban, el aire no funcionaba, lo encendí y nunca funcionó, pasé mucho frío el domingo 13 y dormí pésimo.

Estimada Susana, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Lamentamos mucho que su experiencia no haya sido la esperada. Tenga la seguridad que revisaremos lo que nos menciona con las áreas encargadas. En una siguiente visita, no dude en informarnos durante su estadía para poder ofrecerle alguna solución y un cambio de habitación. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Customer review rating 5.0/5

Pascuala D. C. R. Families - Confirmed reviews ALL

Buena ubicación

Estimada Pascuala, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Customer review rating 5.0/5

Ana S. Business - Confirmed reviews ALL

Excelente atencion del personal

Estimada Ana, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Customer review rating 4.0/5

Bernardo H. Business - Confirmed reviews ALL

Habitaciones cómodas , lamentablemente sin frigobar.

Estimado Bernardo, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

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Other web-users rate our hotel

  • 145 reviews 8.5/10 Location
  • 465 reviews 4.1/10 Room
  • 380 reviews 6.3/10 Service
  • 19 reviews 5.9/10 WiFi
  • 219 reviews 2.6/10 Comfort
  • 191 reviews 5.9/10 Breakfast
  • 135 reviews 3.8/10 Cleanliness
  • 100 reviews 3.9/10 Value

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