ibis Copiapo 3 stars

Customer review rating (ALL Rating) 3.9/5 573 reviews

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Description

Hotel extras

  • Children up to 10 years stay free with parents

  • Pet-friendly hotel with additional charge

  • A 3-minute drive from Route 5 North/South

  • 1 minute by car to the bus station.

  • 45 minutes by car from Atacama Airport.

Our accommodation(s)

Hotel location

ibis Copiapo

Colipi, 610
1530000 COPIAPO
Chile

GPS:-27.365525, -70.330333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  573 reviews

Customer review rating 0.5/5

Marcel L. Business - Confirmed reviews ALL

We booked 3 rooms through our business. Upon arrival in Copiapo, we called to hotel to confirm reservation. Upon arrival we were told that they "over sold" their rooms. No apologies. We had to go elsewhere.

Dear Marcel, Thank you very much for sharing your feedback with us. Knowing our guests opinions allows us to continue improving. We are very sorry for the situation you mentioned. Please rest assured that we will review what happened with the responsible department and take the necessary actions to ensure it does not happen again. Likewise, we will review your comments regarding our breakfast and our trays. These were removed because our team will now be more focused on service, remaining attentive and available to assist you with anything you may need. We hope to have the opportunity to welcome you again and provide you with a much more positive experience. Kind regards, Freddy Vicuña General Manager

Customer review rating 2.0/5

Harwood T. Solo - Confirmed reviews ALL

Inefficient check in with long wait. Poor service in the dining room, people actually walked out due to not being attended. Room good and clean

Dear T., We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Copiapó hotel. Knowing what happens with our guests is the only thing that helps us keep improving. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

Customer review rating 4.0/5

Christopher D. G. Business - Confirmed reviews ALL

Bathroom showers can be improved. They leak too much outside the door.

Estimado Christopher, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Customer review rating 4.5/5

Priscila T. B. Friends - Confirmed reviews ALL

Almost allí good

Estimada Priscila Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Customer review rating 4.5/5

Jaime N. Families - Confirmed reviews ALL

Excellent

Estimado Jaime, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General.

Other web-users rate our hotel

  • 144 reviews 8.4/10 Location
  • 446 reviews 4.1/10 Room
  • 363 reviews 6.5/10 Service
  • 12 reviews 6.4/10 WiFi
  • 198 reviews 2.4/10 Comfort
  • 185 reviews 5.5/10 Breakfast
  • 129 reviews 4.5/10 Cleanliness
  • 90 reviews 3.9/10 Value

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