Mercure Charlestown 4 stars

Name: Mercure Charlestown Hotel | ALL - ALL
Address: 109 Madison Drive, CHARLESTOWN, 2290, AU
Telephone: +61249438899
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 921 reviews

Best price
guarantee

23 23 photos

21 21 photos

109 Madison Drive, 2290 CHARLESTOWN, Australia

See rates

Mercure Charlestown

Hotel for travellers looking for local and authentic experiences

Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Ideal for business or leisure guests, Mercure Charlestown Hotel offers a quiet escape for those seeking rest and solitude but still located centrally enough to afford access to points of interest. Room options range from standard queen rooms through to family and king rooms with private balconies. All with tea and coffee making facilities as well as access to modern comforts including HD TV's with Foxtel.

Charlestown is the largest town in the Lake Macquarie region and makes a great base for exploring NSW surrounds including Newcastle and shimmering blue waterways.

Welcome to Mercure Charlestown Hotel. We hope you enjoy your stay with us.

Grant Vickery, Hotel Management

Hotel extras

Swimming pool
Parking available
Early check-in/late check-out available
On-site dining option, Madison Kitchen + Bar

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony

From NaN AUD NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Twin Room 1 Queen and 1 Single Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)

From NaN AUD NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard King room 1 King Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

From NaN AUD NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room 1 King Bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

From NaN AUD NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Room 1 Queen and 2 Single Beds

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)

From NaN AUD NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

+61 2 4943 8899

+61 2 4942 1463

NEWCASTLE

Railway station

Access: 8 km / 4.97 mi 10 min drive

CHARLESTOWN SQUARE

Cinema district

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE

Sports centre

Access: 4.5 km / 2.8 mi 10 min drive

CHARLESTOWN

Golf course

Access: 6 km / 3.73 mi 15 min drive

BAR BEACH

Beach area

Access: 8 km / 4.97 mi 12 min drive

MACQUARIE

Lake

Access: 15 km / 9.32 mi 20 min drive

CHARLESTOWN SQUARE

Shopping centre/mall

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 120 m² / 1291 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 921 reviews

TripAdvisor Rating 3.7/5 566 reviews

Patrice G. Couples - 12/6/2025 Confirmed reviews ALL

Good experience great staff and great restraunt

Hi Patrice, Thank you so much for your wonderful 10/10 review! We're thrilled that you had such a great experience with us. It's fantastic to hear that you found our location convenient and that both our staff and restaurant exceeded your expectations. Our team works hard to provide excellent service, and your kind words mean a great deal to them. We'd be delighted to welcome you back whenever your travels bring you to the area again! Kind regards, Vanessa

White D. Business - 12/5/2025 Confirmed reviews ALL

My stay was nice, see comments above. However, I ordered room service and the meal was not great

Peter D. Couples - 12/5/2025 Confirmed reviews ALL

We have stated the cure in Charlestown on several occasions. It is well located to Access Lake Macquarie and we have enjoyed our meals in the restaurant.

Hi Peter, Thank you so much for your wonderful 10/10 review and for choosing to stay with us on multiple occasions! Your continued loyalty means the world to us. We're delighted that you've found our location ideal for accessing Lake Macquarie and that you've enjoyed dining in our restaurant during your visits. It's always a pleasure to welcome back familiar faces, and knowing that we consistently meet your expectations is incredibly rewarding for our entire team. We look forward to hosting you again on your next visit to the area and hope to continue providing you with the pleasant experiences you've come to enjoy. Kind regards, Vanessa

Sandra M. Business - 12/5/2025 Confirmed reviews ALL

Refurbished hotel with large, spacious room. Glass dining table and separate desk which is handy for business travellers like me. I was very impressed with the person at the welcome desk on the night I arrived. She was very friendly, helpful. This makes such a difference after a long day of travel. Barista coffee was smooth and strong.

Mcdonnell P. Families - 12/4/2025 Confirmed reviews ALL

Good room, good food.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

238 reviews 9/10 Location
676 reviews 6.2/10 Room
594 reviews 9.1/10 Service
9 reviews 8.5/10 WiFi
314 reviews 5.6/10 Cleanliness
298 reviews 8/10 Food
152 reviews 3.4/10 Amenities
151 reviews 8.9/10 Breakfast

49 reviews 9.2/10 Location
115 reviews 6.7/10 Room
110 reviews 9.2/10 Service
53 reviews 8.2/10 Food
53 reviews 6.2/10 Cleanliness
29 reviews 8.9/10 Breakfast
20 reviews 3.3/10 Amenities

24 reviews 9/10 Location
127 reviews 6.5/10 Room
119 reviews 9.2/10 Service
57 reviews 8.7/10 Food
54 reviews 5.4/10 Cleanliness
31 reviews 8.9/10 Breakfast
26 reviews 3.1/10 Amenities
22 reviews 3.9/10 Vibe

25 reviews 8.9/10 Location
86 reviews 5.8/10 Room
92 reviews 9.1/10 Service
49 reviews 7.9/10 Food
45 reviews 5.3/10 Cleanliness
21 reviews 3.7/10 Vibe
16 reviews 3.3/10 Amenities
9 reviews 8.8/10 Breakfast

17 reviews 9.3/10 Location
36 reviews 6.8/10 Room
44 reviews 9.4/10 Service
19 reviews 8.1/10 Food
10 reviews 6/10 Cleanliness
7 reviews 9.1/10 Breakfast
7 reviews 7.3/10 Value
6 reviews 4.2/10 Vibe

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.8/5 (1804 reviews)

At 6.29 km

See the hotel

ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.6/5 (813 reviews)

At 6.319 km

See the hotel

ibis budget Newcastle 3 stars

Customer review rating (ALL Rating) 3.2/5 (527 reviews)

At 6.463 km

See the hotel

Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 (1182 reviews)

At 8.015 km

See the hotel

Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 (789 reviews)

At 20.674 km

See the hotel

Mercure Maitland Monte Pio 4 stars

TripAdvisor rating 3.4/5 (273 reviews)

At 29.904 km

See the hotel

All our hotels in Newcastle

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.