Mercure Charlestown 4 stars

Customer review rating (ALL Rating) 4.3/5 988 reviews

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Description

Hotel extras

  • Swimming pool

  • Parking available

  • Early check-in/late check-out available

  • On-site dining option, Madison Kitchen + Bar

Our accommodation(s)

Hotel location

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  988 reviews

TripAdvisor Rating  3.5/5  558 reviews

Well located

Customer review rating 4.5/5

Jan K. Couples - Confirmed reviews ALL

The staff were very very pleasant. The room was very clean. The breakfast was great, very neatly set out, nice selection, couldn’t fault it

Excellent staff

Customer review rating 5.0/5

Helen Couples - Confirmed reviews ALL

We had a very enjoyable night at the Mercure Check in was easy as was booking direct. Professional friendly staff Extremely clean room. Dinner in the restaurant was delicious. Great size meal and we had the three course special. Good menu . The drinks menu was also great with very good prices Buffet breakfast was excellent. Couldn’t have expected a better range of breakfast items anywhere The room was clean and very comfortable with very good toiletries. Overall a 10 /10 from us

Great location

Customer review rating 5.0/5

Rebecca Solo - Confirmed reviews ALL

Highly accessible with public transport right out the front, location is central to main shopping centres, well appointed rooms, great 'in house' restaurant, most loveliest staff that go that extra mile for you.

good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Check in was extremely pleasant, the receptionist was amazing. Room was fresh and clean. Everything was easy.

Thankyou again

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Always like home and super friendly

Dear Catherine C., We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback and to see you returning to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

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Other web-users rate our hotel

  • 223 reviews 9.1/10 Location
  • 668 reviews 6.5/10 Room
  • 585 reviews 9.2/10 Service
  • 13 reviews 6.9/10 WiFi
  • 322 reviews 5.8/10 Cleanliness
  • 269 reviews 8.5/10 Food
  • 151 reviews 9.3/10 Breakfast
  • 151 reviews 3.5/10 Amenities

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