ibis Styles Brisbane Elizabeth Street 4 stars

Customer review rating (ALL Rating) 4.5/5 5,513 reviews

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ibis Styles Brisbane Elizabeth Street - Image 1
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40 Elizabeth Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • FREE high-speed Wi-Fi included in all public areas for guests

  • The Social all day dining: sweet treats, tasty snacks & reimagined classics

  • Bright, bold colours and cheeky design with personality that pops!

  • All-inclusive conference packages

Our accommodation(s)

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Hotel location

ibis Styles Brisbane Elizabeth Street

40 Elizabeth Street
4000 BRISBANE
Australia

GPS:-27.471306, 153.02443

Telephone
Fax +61 7 3211 4954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE SOCIAL

Happy Mood Makers are on hand to deliver a breakfast that makes mornings more exciting, or choose to graze all day on sweet treats, tasty bites and favourites that have been totally reimagine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,513 reviews

TripAdvisor Rating  4.0/5  1,425 reviews

Certificate of excellence 2023

Good Stay

Customer review rating 4.5/5

Ron I. Couples - Confirmed reviews ALL

Check was quick, the room was clean and tidy, great location, duty manager gifted us a bottle of wine to celebrate my wife birthday which was a wonderful gesture.

Dear Ron I., We very much appreciate your comments regarding your stay at the ibis Styles Brisbane Elizabeth Street. It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our convenient location and enjoyed our friendly services! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derek Lai Hotel Duty Manager ibis Styles Elizabeth Street Brisbane

Amazing experience

Customer review rating 5.0/5

Tristan Solo - Confirmed reviews ALL

i could complain about anything ,had such wonderful experience :)

Dear Tristan M., We very much appreciate your comments regarding your stay at the ibis Styles Brisbane Elizabeth Street. It is always a pleasure to receive positive feedback. We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derek Lai Hotel Duty Manager ibis Styles Elizabeth Street Brisbane

Good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Location is excellent for access to CBD, I stay for work and leisure, great experience 2 out of 3 visits. Corner room on level 4 I couldn't sleep due to air conditioning units outside making a lot of external noise. As always, appreciate the laundry facilities.

Dear Christine A., We very much appreciate your comments regarding your stay at the ibis Styles Brisbane Elizabeth Street. It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our convenient location and enjoyed our friendly services! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derek Lai Hotel Duty Manager ibis Styles Elizabeth Street Brisbane

Dissatisfied

Customer review rating 1.5/5

Sonia Families - Confirmed reviews ALL

We came for Riverfire as many others, to be expected. I have a broken knee and can't walk very well, only to be told on check in that room service is not available, yet it's advertised on your website and all over the room for that matter. Ok so resigned myself to have to go and collect it, only for none of the QR codes in the room to work. Had to call, that was fun, as no one answered the phone for over half an hour. Finally call through to reception where a very helpful lady took my order and delivered it to the restaurant. Was told it would take 15mins. An hour later, nothing. Rang to complain as it was getting close to fireworks time, to be told only 1 staff member was on that night. Seriously if you have a full house due to an event, wouldn't you have the foresight to put a few more staff on!! Went downstairs to pick up my food and rubbed shoulders with at least 3 other people as mad and disappointed as I was having to wait so long for FRIED food and experience such poor and rude service from the man working behind the bar in the restaurant. The only one on!!!!!! Then I get to the room and the quality of the food was rubbish. Chips were good, but the chicken ( I won't call it karrage chicken because it wasn't) was under cooked and pink so that went in the bin and the calamari was cold and soggy, but hey the chips were good so I had to give all the chips to my 11 year old starving son. Honestly the food and service were terrible. Not even a duty manager on site with a little bit of extra care and attention to think, hey I have a guest who can't walk, I'll take her food up. I did complain to the reception lady, the only nice staff member on that night, and she said she'd take my complaint up to the manager, but nothing was done. No discount, no phone call, no apology. Appalling really.

Dear Sonia B., Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have also escalated your feedback to my manager. Once again, I am really sorry about your experience this time! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Derek Lai Hotel Duty Manager ibis Styles Brisbane Elizabeth Street

Great Place to stay

Customer review rating 5.0/5

Lee Couples - Confirmed reviews ALL

The staff are friendly, and the location is great, rooms are clean, and the beds are nice and soft. close to everything

Dear Lee Y., We very much appreciate your comments regarding your stay at the ibis Styles Brisbane Elizabeth Street. It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our convenient location and enjoyed our friendly services! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derek Lai Hotel Duty Manager ibis Styles Elizabeth Street Brisbane

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Other web-users rate our hotel

  • 2,728 reviews 9.4/10 Location
  • 3,466 reviews 7.9/10 Room
  • 2,820 reviews 8.7/10 Service
  • 127 reviews 6.2/10 WiFi
  • 1,415 reviews 5.9/10 Comfort
  • 1,353 reviews 8.9/10 Cleanliness
  • 580 reviews 7.3/10 Amenities
  • 578 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.