Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 2,255 reviews

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Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,255 reviews

TripAdvisor Rating  4.0/5  1,759 reviews

well located

Customer review rating 5.0/5

Brian K. Business - Confirmed reviews ALL

Everything was very good service breakfast and dinner room service all 100%

Amazing stay

Customer review rating 5.0/5

Gisela Families - Confirmed reviews ALL

Our family enjoyed our stay at Pullman Melbourne Albert Park. We loved the overall location with Albert Park lake right across the doorstep. The Deluxe Suite was very spaceous for our family of 5, kids loved their bubble bath, dinner and breakfast at Windows restaurant is worth a try! We also loved the pool, spa and sauna. On top of it all the staff at reception were very accommodating. Thank you so much for making our stay memorable!

Well located

Customer review rating 4.0/5

Petet Families - Confirmed reviews ALL

Convenient location for a night out in the city

Exceptional Experience at Pullman Albert Park

Customer review rating 5.0/5

Diana H. Families - Confirmed reviews ALL

Our stay at the Pullman Albert Park for my daughter's 15th birthday was nothing short of extraordinary. From the moment we arrived, the customer service exceeded all expectations. We were warmly welcomed and pleasantly surprised with an upgrade to a suite, adding an extra touch of luxury to our celebration. The hotel staff went above and beyond by providing a delightful card and a beautifully arranged dessert platter, complete with "Happy Birthday" written on it. This thoughtful gesture made my daughter feel incredibly special and set the tone for a memorable stay. The suite was spacious, elegantly decorated, and offered stunning views of Albert Park. The amenities were top-notch, and every detail was meticulously attended to, ensuring our comfort and enjoyment. I highly recommend Pullman Albert Park for any special occasion or simply a luxurious getaway. The exceptional customer service, beautiful accommodations, and attention to detail made our stay unforgettable. Thank you, Pullman Albert Park, for creating such a wonderful experience for our family.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

We sent an email to the hotel in advance to inform them that we have two children who need connecting rooms, and we hope to arrange a king-size bed room and a twin bed room. The reply said that the information has been added to the reservation. But when we arrived at the hotel, we were told that there were no connecting rooms. We said that please arrange our two rooms next to each other. But when we went upstairs and found that they were not next to each other, there was a room in the middle. But it was 12 o'clock in the morning, and we were very tired, so we had no choice but to rest. Then the air conditioners in the two rooms could not adjust the temperature throughout the night, and they were only staying at 19 degrees. So we did not sleep well. The next day, we went to the front desk and the staff said that they could clean the middle room and we would move there. We agreed and went out. When we came back, we found that the air conditioner was finally working. But there were no slippers in the new room, and the cleaning staff took away the water we did not drink. On the fifth day, we found that the toilet was not cleaned, and the used bathrobes were not taken away but hung behind the door. It was not a good experience. I hope the hotel can strengthen its management and service.

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Other web-users rate our hotel

  • 548 reviews 8.3/10 Location
  • 1,360 reviews 6.3/10 Room
  • 1,257 reviews 7/10 Service
  • 15 reviews 6.4/10 WiFi
  • 452 reviews 5.1/10 Cleanliness
  • 395 reviews 5.1/10 Food
  • 342 reviews 6.2/10 Breakfast
  • 294 reviews 5.6/10 Value

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