Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,246 reviews

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Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,246 reviews

TripAdvisor Rating  3.5/5  1,355 reviews

Great team delivering a great experience

Customer review rating 5.0/5

Michael L. Business - Confirmed reviews ALL

Organise a 2 day workshop at the Novotel in Parramatta, from the organising of the event to the event itself I found the team at Novotel Paramatta to be a pleasure to deal with, nothing was to hard for them and they constantly checked that everything was OK. The room and the meals were spot on, Thank you.

Nice staff but very ordinary facilities and BAD coffee

Customer review rating 3.5/5

Laura Business - Confirmed reviews ALL

All the staff were really nice - it was quite noticeable. This is the sole reason for a reasonable rating as otherwise I would rate this hotel very low. Coffee in the breakfast room was the worst I have ever tasted, and had to pay extra for a coffee from the bar - this was not much better - there is no excuse for bad coffee ever these days and a dead give away that a place is second rate. The rooms lacked important facilities for business travellers, no gown, no slippers, no hairdryer, only soap for toiletries etc Daily room clean was basic - water bottle not replaced, tea and coffee not replaced

Presentation of the hotel was very disappointing

Customer review rating 2.0/5

Messi Business - Confirmed reviews ALL

Carpet in the lifts was disgusting The shower over the bath is so low I banged my head TV is on the side of the bed. Wtf!! Rm 715 No ability to control room temp and no one attended my call for help No spare blanket. I was freezing cold


Customer review rating 5.0/5

George K. Friends - Confirmed reviews ALL



Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Check in was good, location is good, however the rooms are not well soundproofed and people in neighboring rooms could be heard quite clearly.

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Other web-users rate our hotel

  • 837 reviews 9.2/10 Location
  • 1,513 reviews 5.3/10 Room
  • 1,138 reviews 7.6/10 Service
  • 22 reviews 5.3/10 WiFi
  • 674 reviews 4.5/10 Comfort
  • 574 reviews 5.2/10 Cleanliness
  • 309 reviews 5/10 Breakfast
  • 297 reviews 5.1/10 Food

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