Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,345 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,345 reviews

TripAdvisor Rating  4.0/5  1,415 reviews

Well located, Great staff

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

Enjoyable stay, exceptional service from all staff. Rooms are a little tired but well presented, externally windows need addressing but understandably building is old. Breakfast was good. Would gladly stay again.

Customer review rating 4.5/5

Michelle Families - Confirmed reviews ALL

Great location, clean hotel, very pleasant, welcoming and efficient staff. Great hotel in a great location at a great price. Awesome!

Dear Michelle, Thank you for your wonderful review! We’re thrilled that you enjoyed the location, cleanliness, and our staff. It’s great to know you found value in your stay, and we hope to welcome you back for another awesome experience soon. Sincerely, Roshit Manmohan Front Office Manager

Good hospitality but facility needs improvement

Customer review rating 3.5/5

Eric Business - Confirmed reviews ALL

Toilet flush was jammed and need intervention. Again, even at M Privilege room, the AC control panel is terrible.

Dear Eric, Thank you for sharing your experience with us. We're glad to hear that you appreciated the hospitality and cleanliness provided by our housekeeper. However, we sincerely apologize for the issues you encountered with the toilet flush and the AC control panel. Your feedback regarding these concerns is invaluable, and we will address them with our maintenance team to ensure improvements are made. We also apologize for the inconvenience regarding your invoice. I have sent you a copy of your invoice and sincerely apologize for the delay. Your comfort and satisfaction are important to us, and we hope to welcome you back for an improved experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Customer review rating 5.0/5

Lorraine Families - Confirmed reviews ALL

Location was good. Great gym equipment. Breakfast was really enjoyable.

Dear Lorraine, Thank you for sharing your experience. We're pleased to hear that you enjoyed the convenient location, gym equipment, and breakfast. I'm glad our staff was able to assist you and sort out the booking issue, and that you enjoyed your stay. We look forward to welcoming you back in the future. Sincerely, Roshit Manmohan Front Office Manager

Well located

Customer review rating 3.5/5

Simone Couples - Confirmed reviews ALL

We stayed in room1307.. basic room. The aircon thermostat was immovable and set to a chilly 16 degrees Celsius. Towels were ragged with one towel pretty much threadbare and holey. Breakfast was incl in the room mate and was great - made up for the tardy dinner service the night before at the hotel.

Dear simone, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast, but we sincerely apologize for the issues you encountered with the air conditioning, towels, and dinner service. Your comments about the room's amenities and the slow service have been noted, and we will address these matters with our team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a more pleasant experience in the future. Sincerely, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

  • 1,564 reviews 9.2/10 Location
  • 2,619 reviews 5.1/10 Room
  • 2,064 reviews 7.7/10 Service
  • 98 reviews 4.8/10 WiFi
  • 1,066 reviews 4.4/10 Cleanliness
  • 1,009 reviews 4.5/10 Comfort
  • 617 reviews 3.9/10 Amenities
  • 564 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.