Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.8/5 3,702 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  3,702 reviews

TripAdvisor Rating  3.7/5  1,448 reviews

Customer review rating 5.0/5

Karen T. Friends - Confirmed reviews ALL

I just fine it so accessible quite great restaurant just suits me for my short stay

Customer review rating 5.0/5

Stephen W. Friends - Confirmed reviews ALL

In city centre. Very comfortable and adjacent to public transport.

Customer review rating 5.0/5

Laurie D. Couples - Confirmed reviews ALL

The service was great and the staff were extremely helpful and professional in all their dealings with us.

Customer review rating 0.5/5

Peta W. Families - Confirmed reviews ALL

Arrival was fine at the motel. The person at the desk was great. However, when we entered the room, we were squashed in with two double beds. The air conditioner was not working, and water from the bathroom pipes overflowed through the floor drain. There was no tea or coffee in the room. There was no way to get any fresh air into the room at all. Upon leaving, we were charged for charges that were supposed to be covered by the chargeback company we were working with. 19 days later, still waiting for my refund on charges that should not have occurred for a multinational company. The room and quality of the motel were definitely not worth the cost. The only thing good about it is that it is in the heart of Brisbane, so you can walk to most everything. Thats all it has going for it

Dear Peta W., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you experienced during your visit. It is concerning to learn that the room did not meet your expectations, particularly regarding the air conditioning and the plumbing issues. We strive to maintain high standards of comfort and cleanliness, and your comments will be taken into account as we continually work to improve our facilities. Regarding the absence of tea and coffee supplies in your room, we recognize that these amenities are important for our guests' comfort. We will review our housekeeping procedures to ensure these essentials are consistently available. We also regret any inconvenience caused by the billing process. It is our standard practice to resolve such matters efficiently, and we appreciate your patience as we look into your refund. Once again, we thank you for your insights, and we hope for the opportunity to welcome you back for a more pleasant experience in the future. Best regards, Mercure Brisbane King George Square

Customer review rating 4.5/5

Alicia D. Business - Confirmed reviews ALL

Staff always great - in room dinning is overpriced and quite foul really. Having said that I could have gone out to eat so don’t want to detract from other great features of the hotel

Dear Alicia D., Thank you for your kind words regarding our staff service. We appreciate your feedback about the in-room dining experience and understand your concerns about pricing. Your comments are valuable as we continuously strive to enhance our offerings for all guests. Best regards, Mercure Brisbane King George Square

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Other web-users rate our hotel

  • 1,643 reviews 9.2/10 Location
  • 2,557 reviews 4.7/10 Room
  • 1,929 reviews 7.3/10 Service
  • 33 reviews 4.4/10 WiFi
  • 1,054 reviews 3.9/10 Cleanliness
  • 987 reviews 4.5/10 Comfort
  • 658 reviews 3.2/10 Amenities
  • 589 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.