Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,339 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,339 reviews

TripAdvisor Rating  4.0/5  1,415 reviews

My go-to Brisbane hotel

TripAdvisor rating 4.0/5

RayJanet2008 Solo travel - TripAdvisor review

This lovely hotel is minutes from the railway station and right beside King George Square; it has a restaurant and bar, a pool and a gym area, the rooms are spacious and clean, the staff are friendly and professional.

Dear RayJanet2008, Thank you for making us your go-to hotel in Brisbane and for sharing such positive feedback. We're thrilled to hear you enjoy our central location, spacious rooms, and friendly staff. We look forward to welcoming you back again soon! Sincerely, Roshit Manmohan Front Office Manager

Customer review rating 3.5/5

Michel P. Couples - Confirmed reviews ALL

Was ok but rooms and hallway was very musty... very bad room 412

Dear Michel, Thank you for your feedback about your recent stay. We're sorry to hear that your experience was affected by the musty odor in your room and the hallway. We appreciate your suggestions for renovating the bathroom, as maintaining a comfortable environment is important to us. Your comments will be shared with our maintenance team to ensure necessary improvements are made. We hope to have the chance to provide you with a better experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Great location

Customer review rating 3.0/5

Karen Couples - Confirmed reviews ALL

Great location but I expected it to be cleaner. There was yellow mould in the bathroom and dirty grout in the shower. There was water damage to the cupboard around the bar fridge.

Dear Karen, Thank you for your feedback regarding your recent stay. While we're pleased to hear you enjoyed our great location, we sincerely apologize for the cleanliness issues you encountered in your bathroom and room. This is not the standard we strive for, and we will ensure that our housekeeping team addresses these concerns promptly. We appreciate your input and hope to have the opportunity to welcome you back for a much improved experience. Sincerely, Roshit Manmohan Front Office Manager

Perfect room with perfect service

Customer review rating 5.0/5

Kate Families - Confirmed reviews ALL

Very happy with our recent stay from the room to the customer care at reception and in the restaurant. We look forward to our next stay

Dear Kate, Thank you for your kind words! We're delighted to hear that you were happy with your stay and that our team provided excellent service. We appreciate your feedback about the dusty blinds and will address this with our housekeeping team to ensure a more thorough clean. We look forward to welcoming you back on your next visit! Sincerely, Roshit Manmohan Front Office Manager

Customer review rating 3.5/5

Joanne H. Couples - Confirmed reviews ALL

Well located but floor 15 the so called premier floor smelled really musty in the hall way when you got out of the lift. Rooms also need updating There was drinks and a couple of snacks with no price list and bottled water was a glass bottle that we couldn't even take for our day out. It's the first time we have never had bottled water and most other places give a small gift of chocolates for accor gold members.

Dear Joanne, Thank you for taking the time to share your feedback regarding your recent stay. We're glad to hear that you found our location convenient. However, we sincerely apologize for the issues you encountered including the musty smell and the condition of the rooms. Your observations regarding the amenities, such as the lack of a price list for minibar and the type of bottled water provided, are also appreciated and will be addressed with our team. We are sorry to hear that your experience did not meet your expectations. Your comments are invaluable to us as we work to enhance our guest experience. We hope to have the opportunity to welcome you back in the future for an improved stay. Sincerely, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

  • 1,564 reviews 9.2/10 Location
  • 2,619 reviews 5.1/10 Room
  • 2,064 reviews 7.7/10 Service
  • 98 reviews 4.8/10 WiFi
  • 1,066 reviews 4.4/10 Cleanliness
  • 1,009 reviews 4.5/10 Comfort
  • 617 reviews 3.9/10 Amenities
  • 564 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.