Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,305 reviews

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Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,305 reviews

TripAdvisor Rating  4.0/5  1,412 reviews

3 ROOMS IN STAY

TripAdvisor rating 2.0/5

Z1867UQphilipt Business - TripAdvisor review

The hotels requires an audit of rooms. One room smelt of fish, the next room smelt of paint fumes. To top this off, my room key is given to another guest who enters my room. I have stayed here many times and it has been tremendous, but this stay and follow up was really poor.

Great location and good quality.

Customer review rating 4.0/5

Bruno Business - Confirmed reviews ALL

Clean rooms, well located and reasonably priced. Rooms are of quality however not very well sound proofed from others.

Dear Bruno, Thank you for your feedback. We are delighted to hear that you enjoyed our great location, clean rooms, and reasonable pricing. We apologize for any inconvenience caused by the lack of soundproofing and the wait time at reception. We will address these issues to improve our guests' experience. We appreciate your comments and look forward to welcoming you back for an even better stay. Best regards, Roshit Manmohan - Front Office Manager

Well located

Customer review rating 4.5/5

Bruce E. Couples - Confirmed reviews ALL

Convenient and reasonable standard of accommodation at a fair price.

Dear Bruce, Thank you for your feedback. We are pleased to hear that you found our location convenient and the accommodation to be of a reasonable standard at a fair price. We appreciate your comments and look forward to welcoming you back for another pleasant stay. Best regards, Roshit Manmohan - Front Office Manager

Well located

Customer review rating 3.0/5

Tanya S. Business - Confirmed reviews ALL

Room was worn, holes in carpet , air con control was hard to use with control being broken. Some staff were exceptional others were down right rude.

Dear Tanya, Thank you for sharing your feedback. While we are glad to hear that you found our location convenient, we sincerely apologize for the issues you encountered during your stay. The condition of your room, including the worn carpet, broken air conditioning control, and bathroom cleanliness, is unacceptable. Additionally, we regret that you experienced varying levels of service from our staff. Please be assured that we will address these matters with our team to ensure improvements are made. Your comments are important to us, and we hope to have the opportunity to welcome you back and provide a more positive experience in the future. Best regards, Roshit Manmohan - Front Office Manager

Good location

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The room had midgees flying around, no mini bar and towels werent soft - my business partner had half eaten chocolate bar left in mini bar in their room

Dear Kylie, Thank you for taking the time to provide your feedback. While we are pleased to hear that you appreciated our good location, we apologize for the issues you encountered during your stay. The presence of midges and the cleanliness of the room and bathroom are concerning. We also regret that the mini bar was not properly stocked and that the towels were not soft. Please be assured that we will address these issues with our housekeeping team to ensure improvements are made. Your comments are valuable to us, and we will work diligently to provide a better experience for our guests. We hope to have the opportunity to welcome you back and restore your confidence in our hotel. Best regards, Roshit Manmohan - Front Office Manager

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Other web-users rate our hotel

  • 1,565 reviews 9.2/10 Location
  • 2,605 reviews 4.8/10 Room
  • 2,110 reviews 7.7/10 Service
  • 111 reviews 4.4/10 WiFi
  • 1,054 reviews 3.9/10 Cleanliness
  • 1,004 reviews 4.2/10 Comfort
  • 634 reviews 3.7/10 Amenities
  • 564 reviews 5.1/10 Value

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