The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,214 reviews

The Sebel Quay West Suites Sydney - Image 1
The Sebel Quay West Suites Sydney - Image 2
The Sebel Quay West Suites Sydney - Image 3
The Sebel Quay West Suites Sydney - Image 4

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open for Breakfast daily from 7am - 10am. Lunch Thu - Sat 12pm - 2pm & Dinner Tues - Sat from 5pm - 9pm. Closed on Sunday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,214 reviews

TripAdvisor Rating  4.5/5  1,784 reviews

Certificate of excellence 2023

Noisy, without internet

TripAdvisor rating 2.0/5

W5818BTnina TripAdvisor review

We booked a room at The Sebel Quay West Suites Sydney well in advance requesting a quiet room away from the lifts. The room was neither of these. We had multiple promises to correct things including a complimentary bottle of wine. Nothing materialise. Steep stairs to the pool and a lack of railings to get to the spa was another blow.

Extremely disappointing

Customer review rating 0.5/5

Bianca W. Couples - Confirmed reviews ALL

Terrible. A/C didn't work room had a damp carpet smell it took age's for the hot water to come through waste of water shower screen leaks so the bathroom floor get covered in water i slipped and cut my foot on a broken tile room wasn't clean hairs everywhere.

Dear Bianca, Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am concerned and sorry to read feedback regarding a slip and cut in the bathroom, please allow me to express my sincerest apologies. We have had our contactors check over the air conditioning unit and plumbing inside the room but please rest assured that we are taking the appropriate measures to address your feedback and prevent future occurrence. As a goodwill gesture I would like to offer you a $350 credit back for your stay and as the accommodation has been prepaid by a 3rd party agent, you had provided a credit card covering any incidental charges throughout the stay. If you could provide the last 4 digits of the card provided I can have the team process the credit back that card. I appreciate you taking time to share your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Ferguson General Manager

Excellent location. Good quality apartment loved it.

Customer review rating 5.0/5

Heather G. Friends - Confirmed reviews ALL

Very enjoy. Loved it. Apartment. Staff. Breakfast. All location is a major winner. Don’t change a thing

Dear Heather, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Great value for money

TripAdvisor rating 5.0/5

BoagsW TripAdvisor review

Very good value for money, nice spacious one bedrooms, they have everything, kitchen, dining and laundry. Fantastic spot at The Rocks, can walk everywhere.The lounge and bed were comfortable, great views. The pool great to have a swim. We will be back

Great stay, excellent location

Customer review rating 5.0/5

Sharnette Friends - Confirmed reviews ALL

We needed suitable accommodation in Sydney and the Sebel is the preferred option for us, always.

Dear Sharnette, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,246 reviews 9.7/10 Location
  • 1,991 reviews 8.2/10 Room
  • 1,230 reviews 8.7/10 Service
  • 90 reviews 1.7/10 WiFi
  • 457 reviews 6.1/10 Cleanliness
  • 271 reviews 9/10 Pool
  • 207 reviews 7.2/10 Breakfast
  • 116 reviews 7.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney