The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.1/5 857 reviews

The Sebel Auckland Viaduct Harbour - Image 1
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Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  857 reviews

TripAdvisor Rating  4.0/5  1,592 reviews

Well located

Customer review rating 4.0/5

Deanna E. Business - Confirmed reviews ALL

Excellent front desk. Overall great stay.

Dear Deanna, Thank you for taking the time to share your review. We're pleased to hear that you found our hotel to be well located and that you had an excellent experience with our front desk team. Your kind words mean a lot to us, and we're glad that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another great stay in the future. Kind Regards, Andrean Lim Front Office Manager

Very well located

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

Very happy with our stay,

Dear Mike, Thank you for taking the time to share your experience with us. We're thrilled to hear that you were very happy with your stay. Our team strives to provide exceptional service, and it's rewarding to know that we succeeded in making your visit enjoyable. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay. Kind Regards, Andrean Lim Front Office Manager

Great Location

Customer review rating 4.5/5

John T. Business - Confirmed reviews ALL

Our stay at the SEBEL Viaduct was very lovely and room was spacious and bed comfortable, location is great to get around Auckland CBD and the Wynyard Quarter with all the eateries and bars and nice to check out all of the boats moored there as well. Staff were very helpfull and cheerful . Great place to stay and in a great location.

Dear John, Thank you for sharing such a wonderful review of your stay at The SEBEL Viaduct. We're thrilled to hear that you found your experience with us very lovely and that you enjoyed the spacious room and comfortable bed. It's fantastic to know that our prime location served you well, allowing you to explore Auckland CBD and the vibrant Wynyard Quarter with ease. We're delighted that you appreciated the nearby eateries, bars, and the picturesque views of the boats moored in the area. Our team takes great pride in providing helpful and cheerful service, so we're pleased to hear that you found our staff to be just that. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Kind Regards, Andrean Lim Front Office Manager

Was a good stay

Customer review rating 3.0/5

Mauricio R. Families - Confirmed reviews ALL

I think that needs to work on their customer service, I can’t access the Internet, and we booked a room for 3 and was only towels for 2, little details. Please

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great location, good room

Dear Bridget, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your kind words. We're delighted to hear that you found our location to be great and that you enjoyed your room. Providing a comfortable and convenient experience for our guests is always our top priority, and we're glad to know we met your expectations in this regard. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards, Andrean Lim Front Office Manager

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Other web-users rate our hotel

  • 707 reviews 8.7/10 Location
  • 828 reviews 6.2/10 Room
  • 531 reviews 8.4/10 Service
  • 52 reviews 4.3/10 WiFi
  • 344 reviews 5.3/10 Comfort
  • 195 reviews 5.2/10 Cleanliness
  • 150 reviews 3.7/10 Amenities
  • 146 reviews 4.2/10 Value

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