The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 1,205 reviews

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Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,205 reviews

TripAdvisor Rating  4.0/5  1,601 reviews

Great location’

Customer review rating 4.5/5

Howard Couples - Confirmed reviews ALL

I recently stayed at The Sebel Auckland Viaduct Harbour, and overall, my experience was positive. The location is fantastic, situated right on the waterfront in the heart of Auckland’s Viaduct Harbour, with easy access to restaurants, bars, and attractions. The service was excellent; the staff were attentive, friendly, and eager to help. My room was clean, comfortable, and well-maintained, providing everything I needed for a relaxing stay. However, one area of improvement is their responsiveness to online inquiries. Before my visit, I reached out with some questions but didn’t receive a reply, which was disappointing and inconvenient. I’d encourage the hotel to improve communication for a smoother guest experience. Despite this, I would recommend The Sebel for its great location, clean accommodations, and excellent in-person service.

Well located

Customer review rating 5.0/5

Jill Couples - Confirmed reviews ALL

Exceed all expectations. The room was bigger than expected. The location fantastic.

Perfect location

Customer review rating 4.0/5

Graeme G. Couples - Confirmed reviews ALL

Very handy to downtown Auckland and Viaduct Entertainment Precinct. Clean and tidy room. Reception Service good. Carparking excellent

Good location

Customer review rating 3.5/5

Jane Couples - Confirmed reviews ALL

Lovely room, very comfortable. Great location for going to a show in city centre. Not happy though the costs including hefty car park fee.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Our room we stayed in this time was well overdue for a refurbishment. Bad smell coming out of the drains.

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Other web-users rate our hotel

  • 817 reviews 9/10 Location
  • 963 reviews 6.4/10 Room
  • 639 reviews 8.8/10 Service
  • 58 reviews 2.9/10 WiFi
  • 404 reviews 5.1/10 Comfort
  • 232 reviews 5.2/10 Cleanliness
  • 169 reviews 4.6/10 Amenities
  • 154 reviews 4.2/10 Value

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