The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 1,067 reviews

Best price
guarantee
The Sebel Auckland Viaduct Harbour - Image 1
The Sebel Auckland Viaduct Harbour - Image 2
The Sebel Auckland Viaduct Harbour - Image 3
The Sebel Auckland Viaduct Harbour - Image 4
85 89 Customs Street West, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Telephone
Fax +64 9 978 4099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,067 reviews

TripAdvisor Rating  4.0/5  1,594 reviews

Customer review rating 4.5/5

V. R. Couples - Confirmed reviews ALL

Enjoyed our stay on a business trip so booked again for a leisure trip to an event in Auckland. Friendly staff, and great access to transport, city centre and the waterfront. Will come again

Dear Vanda, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay during your business trip and that you have chosen to stay with us again for your upcoming leisure trip to Auckland. Our team is dedicated to providing exceptional service, and it's wonderful to know that you found our staff to be friendly and helpful. We are also pleased that our location, with its convenient access to transport, the city centre, and the waterfront, added to the enjoyment of your stay. Your kind words and repeat visit mean a lot to us. We strive to create a welcoming and comfortable environment for all our guests, whether they are traveling for business or leisure. We are looking forward to your next visit and are excited to be part of your Auckland experience once again. If there is anything specific we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you once again for your support and feedback. We can’t wait to welcome you back. Kind Regards, Andrean Lim, Front Office Manager

Great location

Customer review rating 4.5/5

Nicola B. Business - Confirmed reviews ALL

Great location at the viaduct.Nice apartment room with balcony and view. Plenty of bars and restaurants close by. A bonus having free access to Tepid pools across the road.

Dear Nicola, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our prime location at the viaduct and found your apartment room, complete with a balcony and view, to be to your liking. It's wonderful to know that the vibrant surroundings, with plenty of bars and restaurants, added to the enjoyment of your stay. We are also pleased that you found the free access to the Tepid Baths across the road to be a valuable addition to your experience. Providing our guests with convenient and enjoyable amenities is a top priority for us, and we are glad you were able to take advantage of this feature. Your feedback is greatly appreciated, and it’s always rewarding to hear when our guests have had a memorable stay. We look forward to welcoming you back in the future and ensuring that your next visit is just as enjoyable. Thank you once again for your kind words and for choosing to stay with us. Kind Regards, Andrean Lim, Front Office Manager

Very much over priced

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Had my discounted room and over charged for the other Awful experience

Good location, well equipped

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good size room with small kitchen area. Comfy bed. Was only in for one night on a work trip so it was perfect.

Dear David, Thank you for your review and for sharing your experience with us. We're pleased to hear that you found our location convenient and appreciated the well-equipped nature of our rooms. It's great to know that the good-sized room with a small kitchen area and a comfy bed met your needs, especially for a one-night work trip. We aim to provide a comfortable and convenient stay for all our guests, and your positive feedback reassures us that we are on the right track. We hope to have the opportunity to welcome you back for a longer stay in the future. Kind Regards, Andrean Lim, Front Office Manager

Disappointing

Customer review rating 1.5/5

Lauren T. Business - Confirmed reviews ALL

I normally stay here, but this time i wanted to go to the gym, its says fitness center available on the website, but there isn't one, you have to go to another building and pay $8.60. No meals after 8pm on Sunday but the form in room said 10pm. I'm an Accor member and get welcome gifts at most places, nothing here. The bathrooms are not modern, floating shower base which is very outdated, the kitchen cabinets are old and worn. Nothing in minibar, now even water. Just overall dropping in standards unfortunately. The location, view and staff are a positive.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 771 reviews 8.7/10 Location
  • 907 reviews 6.5/10 Room
  • 609 reviews 8.7/10 Service
  • 61 reviews 2.9/10 WiFi
  • 381 reviews 5.6/10 Comfort
  • 204 reviews 5.3/10 Cleanliness
  • 177 reviews 3.9/10 Vibe
  • 167 reviews 3.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Auckland

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.