Sofitel Kunming Hotel

Location & breakfast is great!

Well located near the railway station. Offers great view of the city with a relaxing bar on the top. Enjoyed the swimming poor as well.

Everything was very good actually. I loved the breakfast provided. It had many different foods which were quite tasty and clean. If I should make any comment, I would say that the bed and pillows were too soft for me. I couldn’t get used to them even I stayed for four nights. One more thing, your staffs were friendly and nice. I would like to thank them for giving me a upgrading room style for four nights. I appreciate for everything. I will choose your hotel as my favorite pick in the future.

The room is small although I have booked the largest room (said 85 sqm when booking, but actual size is smaller). Maybe it is my fault to book the largest room. My last experience was fantastic with very suitable room size but this time it is out of my expectation.

Very confortable room, excellent buffet breakfast and super helpful staff speaking a bit of english which make it easier to communicate.

The facilities are overall good. Me and my friend unluckily experienced the pool&gym maintenance; other basic instruments are OK. The most memorable is the excellent quality of their service, staffs are so caring and friendly. Especially the girl named Cyan Pu is a true angel of this hotel. The pickiest person in this world won't have a problem with her service. Her professionalism, cordiality, and kindness make her the best staff I have ever met in all Accor hotels. Five-star recommendation for this hotel mainly because of the service from staff Cyan Pu.

You can have very nice view of the whole Kunming city when having breakfast at 49/F or happy hour at lounge. Even though the lounge was not opened for breakfast, the great hospitality provided by Irina, Lily and Gloria has impressed me a lot.

the manager and embasetor give us a wonderful experience in KunMing.

We spent our New Year 2021 countdown at the Sofitel and it was a great party! From the variety and quality of the buffet dinner to the helipad countdown, it was hands down one of the best New Year party I've attended. The next morning we were greeted by a wonderful breakfast, the pastries and yogurt were so good. The view from the room was grand, the service from the concierge was good and the Petit Prince amenities for the kids was cute. A fantastic stay it was! I was most impressed by the variety and quality of the buffet. In hindsight the GM and the second in command has carved their career up from pastry chef and F&B, no wonder it is what it is. Thank you for the whole team at Sofitel Kunming!

Great stay with Sofitel kunming. It was my 3rd yr anniversary with my gf so I booked the biggest suite room for this anniversary. The service is excellent, specially the senior concierge staffs. Executive lounge’s happy hour food could be better if staffs replace the empty dishes on time. I got free two clothes cleaning service per day during my stay and for this part I’m very satisfied too. Room’s deco seems not that new but the overall good service covered this small itchy point. Btw, the free refill minibar was awesome :) Housekeeping is Terrific. They did clean my room daily and exchange all sheets. HOWEVER, the room 3702 I stayed, it’s DND light was broken. Even tho hotel provided a old school alternative solution for me-a DND board hang on the door handle, but plz fix this later. Again, it was a great stay, great view, great service, decent deco and acceptable food. Comparing to the price, i would recommend others to come to Sofitel kunming.

The restaurant was excellent, especially the cheese room, choive of food, and overall design. Highly recommended.

Quick stopover. Property is ok (dated, but clean), Lounge was ok (nice view/limited options/no English) Room was ok (broken rain shower). Service from James (concierge) and front desk team was the highlight.

This is a return visit for my wife and I. It was an enjoyable stay right from the moment we arrived to our departure. Special mention of service extraordinaire to Gigi Wang at Front Desk and the housekeeper who was very helpful. I am your Accor Club Gold member and it was so nice to be recognised as such throughout the stay.

My stay this time was 14 nights, and every moment in the hotel was very enjoyable, from the staff in reception helping me with We Chat health registrations, the special staff in the lounge and the restaurant were just fantastic. A perfect stay in these difficult times, made that much more enjoyable by the friendliness of all the staff.

Staying for business travel, I found the hotel location extremely convenient to the downtown and the lake resort area. With public transportation nearby, one can easily access to the Kunming airport and Kunming Railway station, where daily high speed trains are available to Dali and Lijiang. Front desk check-in staffs are very efficient, friendly and helpful; and not enough of Thank You can be said to the staff members working on 49th floor during breakfast and at the Executive Lounge. For you lucky few, the view during an after-rain sunset from 48th floor is stunning. There is a room for improvement in terms of hot food variety, quality and presentation in the Executive Lounge on 48th floor. And sometime it can very loud at the lounge with kids running around.