Sofitel Kunming Hotel

Customer review rating 4.6/5 2,079 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Kunming
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congress center
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Sofitel Kunming

777 South Huan Cheng Road
Xishan District
650034
kunming
china

Tel: +8687168639888

Fax: (+86)871/68639777

Check-in from 14h00

Check out up to 12h00

  • BUS STATION :  Line 73/89/91 YanJiaDi

  • By plane

    KUNMING CHANGSHUI At 32km / 19.88 miles

  • By train

    KUNMING RAILWAY At 3km / 1.86 miles

GPS :25.0223790816, 102.7014398258

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Corner Room

Accessible room
  • Max. number of persons: 3
  • Area: From 53 / 570 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millesime Access, 1 King Size Bed, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millesime Access, 2 Single Size Beds, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, High Floor.

Accessible room
  • Max. number of persons: 3
  • Area: From 54 / 581 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, Club Millesime Access, 2 Single Size Beds, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

LAN RESTAURANT

Type of cuisine: Thai

LAN RESTAURANT 50/F, in a relaxed soth-east Asian thrmed setting, enjoy the tastes of Thai, Indian, Vietnam, and Singapore specials with the traditions of Yunnan Xishuangbanna flavor under the same roof.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHINOIS

Type of cuisine: Regional

Located on level 2, the restaurant is inspired by Kunming's rich flora and serves modern Cantonese, Sichuan and Yunnan cuisine

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

The International cuisine restaurant has panoramic views of the city. The venue serves a contemporary buffet and à la carte international menus, with a focus on Chinese and French culinary favourites.

Lunch

06:30 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Located on level 1, this spectacularly designed bar and lounge offers teas, coffees, wines, spirits and decadent delights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VOYAGE

Non contractual photo

Located on level 50, this hip Parisian styled bar serves a wide selection of wines, cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 782

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Kunming

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,079 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,341 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Service and Friendly Staffs

Customer review rating 4.6/5

Qi Business - 23/07/2020 Confirmed reviews ALL

Staying for business travel, I found the hotel location extremely convenient to the downtown and the lake resort area. With public transportation nearby, one can easily access to the Kunming airport and Kunming Railway station, where daily high speed trains are available to Dali and Lijiang. Leisure travelers would find these features equally attractive. As a long term guest, I've witnessed management changes and staff turn overs. However, good service and friendly/smiley staffs remains the hallmark of the hotel. In particular, I found that the Front desk check-in staffs are very efficient, friendly and helpful; and not enough of Thank You can be said to the staff members working on 49th floor during breakfast each morning and excellent team at the Executive Lounge. Since I am a long term guests, my following comments may not be typical of a short term guest. 1) Loyalty program - the ALL limitless branding is very confusing, you have All-Accor Live Limitless, Limitless member of ALL, Live Life Limitless, ...why don't we call Name Limitless. As a diamond member, I don't see any concrete benefits that distinguishes from the Gold members. Free Sunday breakfast is just a token offer at best. 2) Executive Lounge - hot food variety, quality ingredient and food preparation/taste are the areas, in my view, continuing in need of improvement. I would strongly suggest to our chefs that before you put out any dishes, please give a close look, then taste them for freshness, texture, and taste,and then ask your self - are these of a 4* hotel quality? I would love to have some exchange with the hotel staffs on this 3) personal touch - in the past, when I stayed at other hotels, the hotels had shown special attention to long-term guests during special occasions, such as important local and international holidays, that the special attention in the form of special greetings, a small trinket, a box of gift item, etc. As a saying goes, it is not the value but the thought that counts. It is disappointing that this kind of "personal touch" is getting less and less as comparing with first few years when staying in this hotel.

Good Service and Friendly Staffs

TripAdvisor rating 5.0/5

sleeplessHTravel Business - 22/07/2020 TripAdvisor review

Staying for business travel, I found the hotel location extremely convenient to the downtown and the lake resort area. With public transportation nearby, one can easily access to the Kunming airport and Kunming Railway station, where daily high speed trains are available to Dali and Lijiang. Front desk check-in staffs are very efficient, friendly and helpful; and not enough of Thank You can be said to the staff members working on 49th floor during breakfast and at the Executive Lounge. For you lucky few, the view during an after-rain sunset from 48th floor is stunning. There is a room for improvement in terms of hot food variety, quality and presentation in the Executive Lounge on 48th floor. And sometime it can very loud at the lounge with kids running around.

Friendlier staffs and good service, BUT food quality needs improvement

Customer review rating 4.6/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

Overall services are excellent. Staffs are attentive and friendlier and eager to help. Food quality in general needs improvement. For example, the weekly fruits basket often lacks fresh local and seasonal products. And during a recent month, rose apples in the basket were dry and hollow inside, clearly from out of season stock and had been in storage for a long time. Food in executive lounge lacks of varieties and changes. Often time the same foods were served for a week witbout changes. Recent launched Diamond membership are nothing more than a name - great in marketing but short in substances.

Good stay

Customer review rating 4.6/5

M. W. Business - 11/02/2020 Confirmed reviews ALL

Staffs are friendly and provide prompt response to guest's request. It will be great if hotel is able to provide porridge, fried rice or noodle during happy hour.

Dear Mr. W. M., Bonjour! We very much appreciate your comments regarding your good stay at the Sofitel Kunming and we are glad to read that you enjoyed the service here with our friendly staff. I will definitely share your comments with our team. At the same time, we also noticed your kind suggestion regarding the Happy Hour. We do the rotation menu for all the F&B outlets which is include the Happy Hour at Club Lounge. As Sofitel is the French brand, it is our wish that we can bring the real French elements to our guests. Start the Appetizer with beautiful Club view then may better enjoy the real dinner & peaceful evening in a cheerful mood. Guest feedback are always our prioirty, I will share your suggestion with our F&B team, you may see the surprise during your next stay with us. Thank you again for sharing your experience, and we welcome you back to Kunming again soon. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Good location and excellent service

Customer review rating 4.6/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

I stayed for 3 nights in January and had a lovely time. The hotel is what I would expect from a Sofitel, and the lounge was very comfortable. The staff working in the lounge were extremely helpful. They helped call the airline when my flight had been cancelled and were extremely attentive throughout the duration of my stay.

Dear Mr. Nicholas T., Bonjour! We very much appreciate your kind comments and we are delighted that you had a lovely time with us and our hotel was reached your expection. "Cousu Main Service (Personalized service )" is our brand culture, it's also our honour that we can serve you & assist you Mr. T.. I will share your comments with our team especially with our Club lounge team, I am sure that it will serve as an encouragement to all of our staff at the same way. Thank you again for sharing your experience, and we look forward to seeing you again soon! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Ecellent overall

TripAdvisor rating 5.0/5

schenkellongschamps 26/01/2020 TripAdvisor review

We appreciated the special attetion received from the manager of the Club, Mr. Ilgiz and of course the fact that we were upgraded to a suit. This all confirmed the excellent experiences we have had with Sofitel.

Dear GUEST, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Douet General Manager Area General Manager

hermosa vista

Customer review rating 4.6/5

Roberto M. Families - 21/01/2020 Confirmed reviews ALL

agradable

Dear Mr. Roberto M., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Agradable, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Love my stay at Sofitel Kunming

Customer review rating 4.6/5

Iskandar J. Families - 19/01/2020 Confirmed reviews ALL

It was a real pleasure staying at the hotel. Love the breakfast & the club lounge for the food, service & views. It was very memorable & very appreciative to the staff who helped us called DiDi for us when we were unable to call a taxi after watching a Yunnan show at a the new Wanda shopping area. Thanks to all the staff to make my stay with my family a truly enjoyable. I would

Dear Mr. Iskandar J., Bonjour! Thank you very much for taking the time to share your great comments with us. I am very glad to hear that you enjoyed your time with us during your stay here at Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon! Wish you Happy New Year! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

French chic in the centre of Yunnan

TripAdvisor rating 5.0/5

liaket Solo travel - 18/01/2020 TripAdvisor review

Modern, high building which dominate with some others skyscrapers in city. I was lucky to have my room at 36th floor and had dreamy view over the city both in day and night lights. Room was just excellent with great amenities and huge king sized bed with choice of pillows and great linen. Bathroom with bathtub near to big window to enjoy view of the city even tacking bath. Special reword to breakfast: first it is restaurant itself on the 49th floor with so incredible view, and second, choice of meal and great quality of it. I was really very much impressed. Felt pity that was not able to have second breakfast due to my early leave. Very friendly and attentive stuff. I would be happy to stay there one more time once I'm back in Kunming.

Every as expected and more

Customer review rating 4.6/5

Mohan B. Business - 15/01/2020 Confirmed reviews ALL

It was magnifique.

Dear Mr. Mohan B., Bonjour! We very much appreciate your kinf comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we looking forward to welcome you again and make you another Magnifique stay with us. Wish you Happy New Year! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

It was an amazing and delightful stay!

Customer review rating 4.6/5

James L. Business - 13/01/2020 Confirmed reviews ALL

It was liken a home-welcoming experience from executive clubhouse facilities to cocktails selection as well as a small detail but all-important attention given during my stay on the turndown service on every nights without fail. Bath slippers were placed on a white mat coupled with a gold-package of local traditional pu-er before a good night rest were s thumbs-up that I hardly experienced from other hotels booked under executive floors. Yours was overwhelming and pleasant. I will always look out to your hotel whenever i'm in Kunming for both, work or leisure. Thank you so much for the great experience.

Dear Mr. James L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is a great encouragement for the entire team here at Sofitel Kunming to know that our guest have amazing and delightful stay with us. Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your sharing and nice comment and recommend our Voyage Bar again. We looking forward your next wonderful stay with us. Wish you Happy New Year! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Excellent Club

TripAdvisor rating 5.0/5

leongjames Business - 12/01/2020 TripAdvisor review

Excellent experience with clubhouse facilities and good evening cocktails selection. The turndown service was excellent with a given gold-package of local traditional pu-er was very welcoming and pleasant every nights. I have been to many hotels' executive floors clubhouse and this hotel offer the best of all that I ever experienced. Thanks for the great experience!

Ms C.

Customer review rating 4.6/5

Ms C. Families - 10/01/2020 Confirmed reviews ALL

Nice hotel to stay for 3 nights ! We request for non smoking floor but seems still got other guest smoke on it . Other than that is quite nice hotel to stay .

Dear Ms C. , Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. We are delighted to heard that you enjoyed your three nights with us. At the same time we also noticed about your specify feedback regarding hotel concierge, this has been shared with hotel team to take immediate corrective action and the further improvement. On behalf of the entire team here at SofitelKunming, I would like to wish you and your family have a wonderful New Year and we look forward to seeing you again soon. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Lovely Stay

Customer review rating 4.6/5

L. W. W. Friends - 07/01/2020 Confirmed reviews ALL

Was a nice suite upgrade, loved the views. However some sockets in room were not functioning.

Dear Mr. L. Wei W., Bonjour! We very much appreciate your comments regarding your Lovely stay at the Sofitel Kunming and thank you for your loyalty to Accor. Mr. L. Wei W., we are delight to know that you are enjoyed your stay here and we also noticed the comment regarding room sockets, this morning I shared your comments with all management team, especially with hotel Engineering Department, we will immediate action to fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wish you happy New Year! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Amazing Stay

Customer review rating 4.6/5

Kevin Couples - 31/12/2019 Confirmed reviews ALL

The service, food and facilities are all excellent. We really enjoyed our stay.

Dear Mr. Kevin, Bonjour! We very much appreciate your good comments regarding your nice stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Nice Hotel, friendly welcoming

Customer review rating 4.6/5

Yannick L. Families - 31/12/2019 Confirmed reviews ALL

We have received a friendly welcoming, the room upgrade make our stay even Better. We have also enjoyed lunch at Chinese restaurant, food was really great. During our stay all the staff was taking care us well, a special thanks to the concierge who took care us while going by taxi to visit railway museum and also giving advice to collect our train ticket. One point is the level of English for most of people except foreigner team member, but we understand that kunming is not yet a city receiving a lot of non Chinese tourists. Anyway it was not an issue as we have been able to communicate. I will recommend your hotel to my friend who wish to visit Yunnan

Dear Mr. Yannick L, Bonjour! We very much appreciate your kind comments regarding your stay at the Sofitel Kunming and we are delighted that you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Good value, location and quality

Customer review rating 4.6/5

Jack M. Solo - 28/12/2019 Confirmed reviews ALL

I've stayed twice at this hotel, this December and last December. Both times I thought the hotel room, staff and services (laundry, food, etc) were all excellent. I really have enjoyed staying there. I also find the location very convenient. I intend to return to Kunming again and when I do, I will stay here again. I definitely recommend this hotel.

Dear GUEST, Bonjour! We very much appreciate your good comments regarding your great stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Great staff, great Club

Customer review rating 4.6/5

Catherine Couples - 26/12/2019 Confirmed reviews ALL

Overall, we had a good time due to some excellent staff who were very helpful with the maintenance issues we experienced in our room. The staff at check-in and at the Club were also excellent. The breakfast was amazing.

Dear Ms. Catherine, Bonjour! We very much appreciate your good comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

Great hotel, great staff!

Customer review rating 4.6/5

Fabienne C. Families - 26/12/2019 Confirmed reviews ALL

I had a very pleasant stay at kunming sofitel with my family! We travelled a lot with Accor and sofitel, sofitel kunming is very well managed with high standard of services, facility and professional staff! Check in was very smooth, iris Wu was friendly and very efficient! The concierge staff Dennis was also very helpful! The breakfast and food are also high standard quality with plenty of choices for both Chinese and western food! The general manager of the hotel Thierry was also very nice and friendly! As a frequent traveler and loyal customer of sofitel, Me and my family were very satisfied of our stay! We will recommend this hotel to our friends and colleagues !

Dear Ms. Fabienne C., Bonjour! We very much appreciate your good comments regarding your great stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Kunming

A remarkable stay of 'Live the French way'

Customer review rating 4.6/5

Tianya Solo - 24/12/2019 Confirmed reviews ALL

Glad to experience 'Live the French way' in Sofitel Kunming. Staff of Club Millesime really made me a fantastic stay. Ruby arranged a better-view room for me, in which I enjoyed beautiful sunset of the West Mountain in Kunming. Also, Ilgiz provided his special cocktail - mixed with Vodka and coffee, bringing me a very happy night.

Dear Mr. Tianya, Bonjour! We very much appreciate your good comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Z. Guest Experience Manager Sofitel Kunming
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kunming