Sofitel Kunming 5 stars

Customer review rating (ALL Rating) 4.6/5 533 reviews

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777 South Huan Cheng Road, Xishan District, 650034 KUNMING, China

Description

Hotel extras

  • Stay at the tallest hotel in Kunming

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • The hotel has the only helipad in town

Our accommodation(s)

Hotel location

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

Telephone
Fax +86 871 6863 9777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  533 reviews

Customer review rating 4.5/5

Asako F. Solo - Confirmed reviews ALL

The view from restaurant for breakfast at 49 floor is fantastic. It is the walking distance from Yujindai metro station and convenient to move around the city.

Dear Guest, Bonjour! Thank you for being an ALL Gold member and for sharing your positive experience with us. We are delighted that you enjoyed a comfortable stay, especially the fantastic view from our 49th-floor breakfast restaurant and the convenient location within walking distance of Yujindai metro station. It is also great to know that you appreciated our sustainability efforts, particularly the reduction of waste through reusable materials. Your perfect score of 100 for accommodation and 100 for our sustainability initiatives truly encourages us to keep moving forward. We have noted your check-out score of 80 and will review our departure procedures to ensure a smoother and warmer farewell. Thank you for your honest feedback and recommendation (9/10). We look forward to welcoming you back to Sofitel Kunming for another relaxing and convenient stay high above the Spring City. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Customer review rating 5.0/5

Kum W. L. Friends - Confirmed reviews ALL

We were delighted with the services, hotel decorated the room and sent cake for my wife’s birthday, memorable.

Dear Guest, Bonjour! Thank you for choosing Sofitel Kunming to celebrate such a special occasion, and for giving us a perfect rating. We are truly honored that our room decoration and birthday cake for your wife helped create a memorable and unforgettable stay. Your kind words have been shared with our team, and everyone is delighted to have been part of your celebration. As an ALL Gold member, your perfect recommendation score of 10 means the world to us. We also appreciate your honest feedback regarding the room showing some age – please rest assured that we are continuously planning upgrades while maintaining the highest standards of cleanliness and comfort, which you kindly rated full score. Thank you again for your trust and warm encouragement. We look forward to welcoming you and your friends back for more unforgettable moments high above the Spring City. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Customer review rating 4.5/5

Choon B. Y. Couples - Confirmed reviews ALL

Very comfortable and excellent service from the staff. Breakfast comes with amazing city view.

Customer review rating 5.0/5

Poh L. H. Friends - Confirmed reviews ALL

Thanks for going the extra miles to delight my two travelling partners with the room decorations, cake and wine for their 60th birthday celebration. There are four ALL members in the group of 8, and we greatly appreciated the privileged treatments as ALL members. The 30% F&B discounts at the cafe and the Chinese restaurant offered great savings too. The food at the Chinese Restaurant was very good too. We had a very memorable stay and will certainly return to stay with Sofitel Kunming if we are back in town.

Customer review rating 4.5/5

See M. T. Couples - Confirmed reviews ALL

I’m impressed with the service of the front desk and those at the breakfast restaurant. Room with a great view and its cleanliness is commendable indeed. Gym and pool was fantastic indeed. I’ll be back if opportunity permits on my travel journeys in China. Keep up the good work!

Dear Guest, Bonjour! Thank you for your wonderful review. We are delighted that you had a “Satisfied Stay” and were impressed by our front desk team, breakfast restaurant staff, and especially your housekeeper. Your kind recognition means a great deal to us. It is fantastic to know that you enjoyed the great view, commendable cleanliness, and our fantastic gym and pool facilities. We are also pleased that our extensive breakfast selection, easy check-in via the Accor ALL App, fast WiFi, and smooth departure all contributed to a memorable stay. As a Gold member, your perfect scores on accommodation, team service, and sustainability efforts are truly encouraging. Your willingness to return when your travels bring you to China again is the greatest compliment we could receive. We will continue to uphold our standards, blending French elegance with the warmth of Kunming. We look forward to welcoming you and your companion back. Warm regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Other web-users rate our hotel

  • 2,055 reviews 9.7/10 Location
  • 3,468 reviews 9.3/10 Room
  • 5,273 reviews 9.5/10 Service
  • 16 reviews 8.5/10 WiFi
  • 1,908 reviews 9/10 Vibe
  • 1,371 reviews 8.7/10 Amenities
  • 1,333 reviews 9/10 Breakfast
  • 1,151 reviews 8.9/10 Comfort

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