Sofitel Kunming
Customer review rating (ALL Rating) 4.7/5 909 reviews
Stay at the tallest hotel in Kunming
Pamper yourself in our luxurious spa
Dine with views across Kunming
The tallest buffet restaurant in Kunming
Only one hotel has the helipad
ALLSAFE approved hotel
777 South Huan Cheng Road, Xishan District
650034 KUNMING
China
BUS STATION: Line 73/89/91 YanJiaDi
KUNMING CHANGSHUI At 32km / 19.88 miles
KUNMING RAILWAY At 3km / 1.86 miles
GPS:25.0223790816, 102.7014398258
Check-in from - Check out up to
The International cuisine restaurant has panoramic views of the city. The venue serves a contemporary buffet and à la carte international menus, with a focus on Chinese and French culinary favourites.
LAN RESTAURANT 50/F, in a relaxed soth-east Asian thrmed setting, enjoy the tastes of Thai, Indian, Vietnam, and Singapore specials with the traditions of Yunnan Xishuangbanna flavor under the same roof.
Located on level 2, the restaurant is inspired by Kunming's rich flora and serves modern Cantonese, Sichuan and Yunnan cuisine
Located on level 1, this spectacularly designed bar and lounge offers teas, coffees, wines, spirits and decadent delights.
Located on level 50, this hip Parisian styled bar serves a wide selection of wines, cocktails and light snacks.
Treat yourself to a luxurious dip in the heated indoor pool at Sofitel Kunming. Enjoy a few peaceful laps while the little ones have fun swimming around a dedicated kids pool.
Take advantage of wellness facilities as well as fitness equipment to relax and work out on your own schedule.
Pamper yourself at the Sofitel spa with a wide range of beauty and body treatments in partnership with the finest names in personal care.
For your special day, Sofitel offers an ideal setting and attention to every detail. Our imaginative event team excels at translating dreams into reality. Bring us your vision and consider customized suggestions for flowers, tableware, décor, and menus.
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Unsatisfied experience!
Customer review rating 1.5/5
Shiyi W. Business - Confirmed reviews ALL
尊敬的 Shiyi Wang女士: Bonjour! 非常感谢您选择入住昆明索菲特大酒店,并对酒店做出评价。很抱歉得知本次入住未能达到您的预期,请允许我向您表示最诚挚的歉意。 对于您提及的酒店在会员欢迎及服务细节的问题上,由于我们的疏忽给您造成的困扰我们深表歉意。我们深知这是您对酒店的爱护和帮助,我们已将您的反馈及时分享给相关部门。 同时,我们会加强对员工在细节服务方面的培训,注重细节和宾客的感受,更加熟悉会员的权益与礼遇,力求为每一位宾客带来美妙绝伦的入住体验,避免类似事件再次发生。 再次感谢您与我们分享您的体验并再次向您致歉,我们真诚地希望在不久的将来能为您奉上更好的服务。 谨启 Emmy CHENG 程静 Quality & Guest Experience Manager 质量及宾客体验经理 Sofitel Kunming 昆明索菲特大酒店
good
Customer review rating 5.0/5
Yang L. Business - Confirmed reviews ALL
尊敬的yang liu先生: Bonjour! 感谢惠赐有关下榻昆明索菲特大酒店的宝贵意见。听到您对我们整体服务工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Emmy CHENG 程静 Quality & Guest Experience Manager 质量及宾客体验经理 Sofitel Kunming 昆明索菲特大酒店
Excellent stay as always!
Customer review rating 5.0/5
G. Families - Confirmed reviews ALL
Dear Mr. G., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming, especially for our service and cuisine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming
Fatastic customer services and attention to details
Customer review rating 4.5/5
Qi C. Business - Confirmed reviews ALL
Dear Mr. c., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you always have pleasant stay with us. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming
Well location good stay and the perfect concierge team!
Customer review rating 5.0/5
Aiden Solo - Confirmed reviews ALL
尊敬的Aiden先生: Bonjour! 非常感谢您对昆明索菲特大酒店一如既往的支持与认可。听到您此次入住愉快,并对我们酒店餐饮,礼宾及酒廊服务工作表示满意,我们十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 同时,也非常感谢您愿意与我交流分享,并在有需要的时候联系我。再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Emmy CHENG 程静 Quality & Guest Experience Manager 质量及宾客体验经理 Sofitel Kunming 昆明索菲特大酒店
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