Sofitel Kunming 5 stars

Customer review rating (ALL Rating) 4.6/5 533 reviews

Best price
guarantee
Sofitel Kunming - Image 1
Sofitel Kunming - Image 2
Sofitel Kunming - Image 3
Sofitel Kunming - Image 4
777 South Huan Cheng Road, Xishan District, 650034 KUNMING, China

Description

Hotel extras

  • Stay at the tallest hotel in Kunming

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • The hotel has the only helipad in town

Our accommodation(s)

Hotel location

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

Telephone
Fax +86 871 6863 9777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  533 reviews

Customer review rating 5.0/5

Poh L. H. Friends - Confirmed reviews ALL

Thanks for going the extra miles to delight my two travelling partners with the room decorations, cake and wine for their 60th birthday celebration. There are four ALL members in the group of 8, and we greatly appreciated the privileged treatments as ALL members. The 30% F&B discounts at the cafe and the Chinese restaurant offered great savings too. The food at the Chinese Restaurant was very good too. We had a very memorable stay and will certainly return to stay with Sofitel Kunming if we are back in town.

Customer review rating 4.5/5

See M. T. Couples - Confirmed reviews ALL

I’m impressed with the service of the front desk and those at the breakfast restaurant. Room with a great view and its cleanliness is commendable indeed. Gym and pool was fantastic indeed. I’ll be back if opportunity permits on my travel journeys in China. Keep up the good work!

Dear Guest, Bonjour! Thank you for your wonderful review. We are delighted that you had a “Satisfied Stay” and were impressed by our front desk team, breakfast restaurant staff, and especially your housekeeper. Your kind recognition means a great deal to us. It is fantastic to know that you enjoyed the great view, commendable cleanliness, and our fantastic gym and pool facilities. We are also pleased that our extensive breakfast selection, easy check-in via the Accor ALL App, fast WiFi, and smooth departure all contributed to a memorable stay. As a Gold member, your perfect scores on accommodation, team service, and sustainability efforts are truly encouraging. Your willingness to return when your travels bring you to China again is the greatest compliment we could receive. We will continue to uphold our standards, blending French elegance with the warmth of Kunming. We look forward to welcoming you and your companion back. Warm regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Customer review rating 4.5/5

Jenny M. Couples - Confirmed reviews ALL

Staff was friendly. They were showing their willingness to assist guest.

Dear Guest, Bonjour! Thank you for choosing to stay at Sofitel Kunming via all.com and for giving us your high rating on the overall experience. We are delighted to hear that you were impressed by the stunning view from our high-floor corner room, the friendly service team, and their willingness to assist guests. We especially appreciate you recognizing Pony Ma from Concierge, and Raven and Heidi from Reception. Your recognition will inspire them to continue embodying the "Heartist" spirit of Sofitel with warmth and professionalism. As an ALL Silver member, your trust and support are what drive us to keep improving. At the same time, we take your feedback regarding the breakfast selection seriously and have shared it with our F&B team for continuous improvement. As a high-altitude French landmark in Spring City, we look forward to welcoming you back home to once again enjoy the spectacular views from 219 meters and the art de vivre of Sofitel. Best regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Customer review rating 4.5/5

Bernd W. Couples - Confirmed reviews ALL

Sofitel Kunming was exceeding our expectations. Great rooms, perfect aircondition and a very rich breakfast.

尊敬的宾客，Bonjour！ 感谢您通过雅高ALL应用程序选择下榻昆明索菲特大酒店，并给予我们整体体验90分的评价。很高兴您对宽敞的客房、完善的空调系统以及丰富的早餐表示认可，尤其欣慰地得知我们的服务超出了您的预期，这让我们倍感鼓舞。 作为春城的高空法式地标，我们始终致力于将优雅的环境、舒适的设施与热情的服务融为一体。感谢您作为雅高心悦界黄金会员，给予入住、客房、卫生及离店等环节90分的高度评价。同时，我们非常重视您提出的宝贵意见：早餐选择及团队服务等，我们已经记录并会与技术部门及网络供应商积极沟通，力求为国际宾客提供更顺畅的网络体验。您对可持续发展承诺及忠诚度计划推荐意愿的反馈，也为我们指明了提升方向。 感谢您的坦诚与包容，期待您再次回家，让我们有机会为您带来更完善的入住体验。 祝好， Emmy CHENG 质量及宾客体验经理 昆明索菲特大酒店

Customer review rating 4.5/5

Wei C. Couples - Confirmed reviews ALL

Clear and spacious room with nice view , good breakfast

尊敬的宾客，Bonjour！ 感谢您选择下榻昆明索菲特大酒店，并抽出宝贵时间与我们分享您的入住体验。得知您对酒店的地理位置、服务、整洁宽敞的客房、优美的景观以及丰盛的早餐都给予了高度评价，我们深感欣慰。您给出的90分整体体验评分，以及各项服务均接近满分的反馈，是对我们团队最大的鼓励。 作为春城的高空法式地标，我们始终致力于将优雅的环境、贴心的服务与本地风情相融合，为每一位宾客创造舒适愉悦的居停时光。您提到房间景观优美、早餐令人满意，这正体现了我们在细节与服务上的用心。 再次感谢您的信任与推荐，期待您和伴侣再次光临，继续感受索菲特的法式生活艺术与昆明独特的城市魅力。 祝好， Emmy CHENG 质量及宾客体验经理 昆明索菲特大酒店

Other web-users rate our hotel

  • 2,009 reviews 9.7/10 Location
  • 3,442 reviews 9.3/10 Room
  • 5,295 reviews 9.5/10 Service
  • 18 reviews 8.7/10 WiFi
  • 1,870 reviews 9/10 Vibe
  • 1,361 reviews 8.7/10 Amenities
  • 1,316 reviews 9/10 Breakfast
  • 1,108 reviews 8.9/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Kunming