Mercure Rome West 4 stars

Customer review rating (ALL Rating) 4.2/5 636 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Spa and pool temporarily CLOSED

  • Free indoor garage

  • Possibility to rent a car for a fee

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Rome West

Viale Eroi di Cefalonia 301
00128 ROME
Italy

GPS:41.785923, 12.434851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Mchef Restaurant

The elegant and welcoming restaurant is also open to customers who are not staying with us and offers a wide range of Mediterranean and international specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  636 reviews

TripAdvisor Rating  3.5/5  1,501 reviews

Perfect for where we needed to be.

Customer review rating 4.5/5

Liza S. Families - Confirmed reviews ALL

Staff we so helpful and friendly. Extremely polite and attentive From the front of house to the chamber maids. The food in the restaurant was excellent and the staff were very accommodating.

Dear Liza s., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Free Parking

Customer review rating 4.0/5

Trevor Families - Confirmed reviews ALL

Convenient location for an early morning flight from Ciampino airport, with free underground parking. Reception was efficient and polite, checking in was a breeze. Room was clean but rather dated, would have been nice to take a swim but the pool has been closed for a long time and I was aware of that before booking. Overall it was good value.

Dear Trevor M., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Good stay

Customer review rating 4.5/5

Taeyoung K. Families - Confirmed reviews ALL

Thanks

Dear Tae Young K., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Very good experience

Customer review rating 5.0/5

Fabrice J. L. R. Couples - Confirmed reviews ALL

The hotel was so clean , bed confortable ,staff was friendly and helpful. Food was delicious. Would definitely recommend that place . Area is far from Rome center but I choose it because I like quiet night .

Dear fabrice R., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Great stay!

Customer review rating 5.0/5

Kristan M. Families - Confirmed reviews ALL

Hotel staff were very friendly and welcoming!!

Dear Kristan M., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

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Other web-users rate our hotel

  • 274 reviews 7/10 Location
  • 488 reviews 6.6/10 Room
  • 547 reviews 7.9/10 Service
  • 25 reviews 4.6/10 WiFi
  • 243 reviews 8/10 Breakfast
  • 214 reviews 6.1/10 Cleanliness
  • 180 reviews 7.8/10 Food
  • 44 reviews 2.8/10 Wellness Area

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