Mercure Rome West

Mercure Rome West 4 stars

Customer review rating (ALL Rating) 4.1/5 535 reviews

See on a map

Hotel extras

  • SPA and swimming pool temporarily closed. Entrance fee

  • Free indoor garage

  • Possibility to rent a car for a fee

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Rome West

Viale Eroi di Cefalonia 301
00128 ROME
Italy

GPS:41.785923, 12.434851

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DE GUSTIBUS

The elegant and welcoming restaurant is also open to customers who are not staying with us and offers a wide range of Mediterranean and international specialties.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  535 reviews

TripAdvisor Rating  3.5/5  1,480 reviews

Well located and welcoming

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Having dedicated staff and the approach is friendly. A neat environment.

Dear Okolo Mark O., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Conveniently located near the airport

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel and staff were amazing. The food and drinks at the restaurant and bar were very reasonably priced and excellent. Great location near the airport, but not so close to downtown city area.

Dear Marchelle F., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Great atmosphere, friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The bar and restaurant are fantastic! The staff are really friendly. The rooms show signs of age but they are clean. This hotel seems to want to be eco-friendly, so, please don't change the towels and soaps every day!! Thanks.

Dear Hanna M., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for your suggetions about the towel and soap. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Good service

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Our cabbie took us to the wrong hotel initially, but a ride was arranged for us to our hotel. We were well cared for. They got us to the airport on time.

Dear John D., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Good stay, very good service.

Customer review rating 5.0/5

J. L. Solo - Confirmed reviews ALL

Stayed in this hotel after missing my flight. Very good service, helpful personnel. Good restaurant.

Dear Jeroen L., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

In partnership with TripAdvisor

Other web-users rate our hotel

  • 200 reviews 7.8/10 Location
  • 406 reviews 6.5/10 Room
  • 501 reviews 8.3/10 Service
  • 28 reviews 5.3/10 WiFi
  • 191 reviews 8.2/10 Breakfast
  • 163 reviews 6.4/10 Cleanliness
  • 46 reviews 5.3/10 Wellness Area
  • 16 reviews 8.7/10 Bar

Powered by Trustyou

All our hotels in ROME