Mercure Sochi Centre

Mercure Sochi Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 1,079 reviews

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Hotel extras

  • The hotel is located in the center of Sochi

  • The city's sights are within walking distance

  • Free underground parking

  • Free Wi-Fi

  • An equipped beach is available in summer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sochi Centre

11A Ordzhonikidze Street
354000 SOCHI
Russia

GPS:43.5773072, 39.7244518999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KRUZHEVA

The "Lace" restaurant serves dishes inspired by local culinary traditions and modern trends. Wines from our "Flavors from the cellar" collection are the perfect complement to any dish.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,079 reviews

TripAdvisor Rating  4.5/5  1,015 reviews

Great weekend and birthday celebration!

Customer review rating 5.0/5

Mikhail Couples - Confirmed reviews ALL

Great location close to the sea cost. Own beach (shared with Pullman). Clean, comfortable as usual in Accor network.

Dear Mr.S.! Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at the Mercure Sochi Centre. Your time and effort is very much appreciated. Please allow me to thank you for sharing with me difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Yunona Polshina Quality manager

Comfort on first line

Customer review rating 5.0/5

Alexey I. Couples - Confirmed reviews ALL

For those who likes swim before breakfast

Dear Mr.I.! Thank you for sharing your experience at Mercure Sochi Centre. We're very pleased that you noted important points with a high score that helped you to fully relax, get vivid emotions and high-quality service. We hope your next visit will be as pleasant as the previous one. Sincerely, Yunona Polshina Quality Manager

An outstanding place to host a big group for a conference

TripAdvisor rating 5.0/5

hripsimeginam Business - TripAdvisor review

As a leader of a big conference group, I stayed for 7 nights in early February 2022, while the group of 200 people, all oncology physicians from Armenia, stayed for 4 nights. Throughout the stay no one from this big group had a tiny complaint on anything offered by the hotel. The breakfast was just perfect - a great variety of high-quality food to cater to anyone's taste and diet, the area was very clean, the kitchen hood was working well with no odor trespassing into the dining hall. The rooms were just great - for 200 people I booked various types of rooms (twin, double, single use, executive, city and sea view) and everybody was just happy with all amenities and services offered during their stay (and these physicians do travel a lot to attend scientific conferences and they are used to high Western standards). Rooms and bathrooms are spacious for 2 people, fully equipped with everything one may need (bathroom robes, slippers, hygiene kits, two-mode shower hose, high-quality and nice-looking ceramics), cleaning service was at its best. Elevators (4ea) were very speedy and well maintained offering a great flexibility for such a big group of people to use them intensively. The lobby is spacious and offers good seating area for groups like ours to spend evening around a drink or team-building games and networking.

Dear Mrs. Martirosyan! The Pullman and Mercure Sochi team would greatly appreciate your comments regarding your group's stay at Mercure Sochi Center. It is always a pleasure to receive positive feedback from group organizers and your choice of us for comfortable events and conferences. I will share your comments with our team. No doubts this review will serve as an encouragement to all of our employees as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope you will choose our hotels again and we do our best to provide you with a high quality service. Best wishes, Yunona Polshina Quality manager

Customer review rating 4.5/5

El Friends - Confirmed reviews ALL

I liked the location and hotel itself. I wish the gym and sauna to be open (they temporarily were closed for refurbishment). Thank you.

Dear Elena! Let me thank you for taking the time to share your opinion about your stay at Mercure Sochi Centre. We sincerely hope that you spent a good time at our hotel and we look forward to welcoming you back to our hotel. Best wishes, Yunona Polshina Quality and Guest Service Manager

Top Service of the hotell staff

Customer review rating 5.0/5

Alexander Families - Confirmed reviews ALL

Hotel staff helped a lot with arranging of a birthday surprise for my mother. Very friendly and customer oriented. Overall the hotel stay was at a very high level.

Dear Mr. G.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yunona Polshina Quality manager

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Other web-users rate our hotel

  • 556 reviews 9.5/10 Location
  • 694 reviews 8.2/10 Room
  • 708 reviews 9.3/10 Service
  • 9 reviews 9.1/10 WiFi
  • 471 reviews 8.9/10 Breakfast
  • 192 reviews 9/10 Beach
  • 185 reviews 8.5/10 Food
  • 170 reviews 9.3/10 Cleanliness

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