Customer review rating (ALL Rating) 4.8/5 877 reviews
Our modern and cozy rooms with comfortable beds and functional bathrooms have all facilities for the most comfortable stay.
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ibis Styles Krasnaya Polyana
5 Gornaya Street
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TripAdvisor rating 5.0/5
Ирина Р TripAdvisor review
Отличный отель. Уютный, чистый номер. Удобная кровать. Халаты, тапочки. Вежливый и приятный персонал. Неудобные подушки не давали выспаться, но только стоило об этом сказать , как через 5 минут в номер принесли еще другие подушки. Очень вкусные завтраки. Отдельное спасибо за поздравление с др!) Приедем еще)
Customer review rating 4.5/5
Moe Families - Confirmed reviews ALL
Good stay , But the breakfast wasn't that good
Dear Moe, Thank you for taking the time to share your experience at Ibis Styles Krasnaya Polyana. I will pass your comments about breakfast to our Restaurant team to ensure that they are corrected and the quality of the food is improved. Sincerely, Nasakin Konstantin, Ibis styles Hotel concierge.
TripAdvisor rating 5.0/5
Lyudmila3847 Couples - TripAdvisor review
Excellent, friendly staff. That was unforgettable vacation at the hotel Ibis Styles. Thank you very much. The breakfast was delicious, but the room needs to be lilt bit repaired, the most I liked about the hotel is the location. It is the nearest hotel to the cable car at the 960 hight
Dear Lyudmila, Thank you for taking the time to leave us a review of your stay. We are delighted that you appreciated the work of the staff at Ibis Styles, the hotel's convenient location, and the buffet breakfasts. It is extremely important for us that every hotel guest feel comfortable and safe. We strive to improve the service every day, focusing on the wishes of our guests. We thank you for your comments. We are happy your stay at the hotel was pleasant and gave you a positive impression! Thank you for appreciating the efforts of our colleagues. They will be very pleased to hear about your feedback. With kind regards and hope for a new meeting, Sabirullina Irina, concierge at Ibis Styles Krasnaya Polyana.
Perfect location for visit to the 960 cluster - next to cable car
Customer review rating 4.5/5
Semyon Z. Families - Confirmed reviews ALL
We had great offer of large suite. The suite was a bit "too" large for our family of 4 and we would prefer are more cozy accommodation. Reception was perfect to support us and get us keys well before formal time. We would like to see a better choice for the breakfast as most of meals and drinks seem to have extra sugar.
Dear Semen Z., Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel as comfortable as possible. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! We will take into account all your comments for the future to avoid their repetition. I hope for a new meeting at the hotel and I believe we will be able to provide you with the higher level service during your next stay. With best wishes and hope for a new meeting at the hotel. Kupreishvili Tengiz guest relations agent Ibis Styles Hotel.
Almost everything great
Customer review rating 4.0/5
Yaroslav Families - Confirmed reviews ALL
Great location, good stay, comfortable rooms, pleasant personnel. What can be improved: 1. Stifling hot air in the hotel (corridors and dining rooms) 2. Candies, sweets, including gummy bears and other not healthy and attractive for kids stuff, right in the center of the dining room, in very noticable and accessible for kids place
Dear Yaroslav S., Thank you for the time you took to fill out the questionnaire on the results of your stay. It is extremely important for us that every guest of the hotel feel as comfortable as possible. I thank you for your comments. I am sorry that these notes have affected your overall impression of the hotel and have not fully met your expectations. We will take into account all your comments for the future to avoid their repetition and will work carefully through them with the responsible managers of the hotel services. I hope for a new meeting at the hotel and I believe we will be able to provide you with the higher level service during your next stay. Svetlana Shcherstobitova, Guest Relations Agent hotel Ibis Styles Krasnaya Polyana
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price