ibis Styles Krasnaya Polyana

ibis Styles Krasnaya Polyana

Customer review rating (ALL Rating) 4.7/5 593 reviews

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Hotel extras

  • Large cozy rooms

  • Restaurant Kashtan offers international cuisine

  • Ski slopes within a walking distance

  • Different conference rooms can be rented individually or in groups

ALLSAFE approved hotel

Hotel location

ibis Styles Krasnaya Polyana

5 Gornaya Street
354392 SOCHI
Russia

GPS:43.66841, 40.259961

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

KASHTAN

Our accommodation(s)

Our modern and cozy rooms with comfortable beds and functional bathrooms have all facilities for the most comfortable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  593 reviews

TripAdvisor Rating  4.0/5  168 reviews

Благодарность

TripAdvisor rating 5.0/5

den0yy1 Couples - TripAdvisor review

Хотим выразить благодарность всему персоналу отеля ibis styles за прекрасный отдых! Отдельно хотелось бы отметить невероятно вкусные завтраки, а также всегда чистый номер благодаря Наталье и Ирине- учитывали все наши пожелания!

Уважаемый гость, Мы благодарим Вас за высокую оценку нашего сервиса. Удовлетворенность и комфортный отдых наших гостей - главная ценность отеля Ibis Styles. Мы очень рады, что коллеги из ресторанной службы, персонал отеля и сотрудники хозяйственного отдела смогли приятно вас удивить. Поверьте, для нас самая лучшая награда, когда Вы замечаете и цените нашу заботу о Вас - я обязательно передам Ваши добрые слова благодарности коллегам - уверена, им будет приятно. Надеемся, что Вы замечательно провели время у нас в гостях и обязательно вернетесь к нам! С уважением, наилучшими пожеланиями и надеждой на новые встречи, Сабируллина Ирина, консьерж отеля Ibis Styles Krasnaya Polyana

Amazing staff

TripAdvisor rating 5.0/5

Lyudmila3847 Couples - TripAdvisor review

Excellent, friendly staff. That was unforgettable vacation at the hotel Ibis Styles. Thank you very much. The breakfast was delicious, but the room needs to be lilt bit repaired, the most I liked about the hotel is the location. It is the nearest hotel to the cable car at the 960 hight

Dear Lyudmila, Thank you for taking the time to leave us a review of your stay. We are delighted that you appreciated the work of the staff at Ibis Styles, the hotel's convenient location, and the buffet breakfasts. It is extremely important for us that every hotel guest feel comfortable and safe. We strive to improve the service every day, focusing on the wishes of our guests. We thank you for your comments. We are happy your stay at the hotel was pleasant and gave you a positive impression! Thank you for appreciating the efforts of our colleagues. They will be very pleased to hear about your feedback. With kind regards and hope for a new meeting, Sabirullina Irina, concierge at Ibis Styles Krasnaya Polyana.

Perfect location for visit to the 960 cluster - next to cable car

Customer review rating 4.5/5

Semyon Z. Families - Confirmed reviews ALL

We had great offer of large suite. The suite was a bit "too" large for our family of 4 and we would prefer are more cozy accommodation. Reception was perfect to support us and get us keys well before formal time. We would like to see a better choice for the breakfast as most of meals and drinks seem to have extra sugar.

Dear Semen Z., Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel as comfortable as possible. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! We will take into account all your comments for the future to avoid their repetition. I hope for a new meeting at the hotel and I believe we will be able to provide you with the higher level service during your next stay. With best wishes and hope for a new meeting at the hotel. Kupreishvili Tengiz guest relations agent Ibis Styles Hotel.

Almost everything great

Customer review rating 4.0/5

Yaroslav Families - Confirmed reviews ALL

Great location, good stay, comfortable rooms, pleasant personnel. What can be improved: 1. Stifling hot air in the hotel (corridors and dining rooms) 2. Candies, sweets, including gummy bears and other not healthy and attractive for kids stuff, right in the center of the dining room, in very noticable and accessible for kids place

Dear Yaroslav S., Thank you for the time you took to fill out the questionnaire on the results of your stay. It is extremely important for us that every guest of the hotel feel as comfortable as possible. I thank you for your comments. I am sorry that these notes have affected your overall impression of the hotel and have not fully met your expectations. We will take into account all your comments for the future to avoid their repetition and will work carefully through them with the responsible managers of the hotel services. I hope for a new meeting at the hotel and I believe we will be able to provide you with the higher level service during your next stay. Svetlana Shcherstobitova, Guest Relations Agent hotel Ibis Styles Krasnaya Polyana

Great vocation

TripAdvisor rating 5.0/5

Lyudmila3847 Business - TripAdvisor review

Don't wanna write a lot, I am really grateful for an amazing vocation at this hotel, the staff is super friendly and takes care of their guests, especially guys from reception were extremely open and ready to help, thanks a lot

Dear Lyudmila, Thank you for choosing Ibis Styles Krasnaya Polyana and for the time you spent evaluating the hotel at the end of your stay. I thank you for your comments. I am very glad that your stay at the hotel gave you pleasure and only positive emotions! With best wishes and hope for new meetings at the hotel! Mishina Alena, Guest Relations Agent with Ibis Styles Krasnaya Polyana

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Other web-users rate our hotel

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