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Mövenpick Krasnaya Polyana 5 stars

Customer review rating 4.7/5 166 reviews

ALLSAFE approved hotel

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Mövenpick Krasnaya Polyana
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+ 17 Services

Hotel extras

  • A cosy spa center with a sauna and hammam.

  • Over 42 sq m of spacious rooms with a rotating TV transformer panel.

  • 4 conference halls for conferences and business meetings

  • Presidential Suite (558 sq m) has its own spa, gym, terrace, and 3 bedrooms

  • A "Chocolate Hour" daily

Hotel location

Mövenpick Krasnaya Polyana

Gornaya, 1
354392 sochi
russian federation

Tel: +78622455524

Fax: (+0)00000000

Check-in from 15h00

Check out up to 12h00

  • By plane

    SOCHI At 50km / 31.07 miles - Shuttle paying

GPS :43.667915, 40.261261

Hotel services

Raclett Non contractual photo

The highest level of Mövenpick service is reputable all over the world and waits for guests at the Raclette Restaurant with an international fusion menu and dishes cooked as per unique author's recipes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 52 rooms
    • One room for people with reduced mobility
    • 2 family rooms
    • No connecting room
    • 52 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Russian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • AER Additional charge
    • SOCHI Additional charge

Our accommodation(s)

Mövenpick Krasnaya Polyana hotel offers 52 spacious and cozy rooms in warm tones with panoramic views of the snow-covered mountains. Bathrooms are equipped with a walk-in "rain" shower. A 558 sq.m Presidential Suite with a private spa, gym, terrace, and 3 bedrooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 96

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mövenpick Krasnaya Polyana

100% genuine reviews from our guests

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ALL Rating 4.7/5

166 reviews

Very satisfying break in the mountains

Customer review rating 4.5/5

Iakov Solo - 04/10/2021 Confirmed reviews ALL

It has been a very good experience overall. A room was spacious, comfortable and neat, personnel was friendly and helpful, breakfast tasty. At the end of my stay they turned on the heating, which resulted in the room temperature raising to 27C, and the air conditioning couldn't help with that, I had to open the windows to let the cool air in. But that wasn't a big issue, anyway.

Dear Iakov V., Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel as comfortable as possible. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! We will take into account all your comments for the future to avoid their repetition. I hope for a new meeting at the hotel and I believe we will be able to provide you with the higher level service during your next stay. With best wishes and hope for a new meeting at the hotel. With best wishes, Svetlana Shcherstobitova, Guest Relations Agent hotel Movenpick Krasnaya Polyana

Good stay and personal

Customer review rating 4.5/5

Nadia Families - 17/08/2021 Confirmed reviews ALL

We really liked the hotel, especially the personal and home-like atmosphere. The rooms are big and comfortable. Clean, every day cleaning. The personal is fulfilling all the requests, quickly, and being very friendly. Good breakfast, customized to the guests preferences. What could be improved is the wi-fi in rooms, it was hardly enough for one gadget. In general, we enjoyed the stay a lot, We've been the second time in this place, and will come back with pleasure. Thanks a lot!

Dear Nadezhda P., Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! Thank you for appreciating the efforts of our colleagues, they will be very pleased to hear about your feedback. With best wishes and hope for a new meeting at the hotel. Svetlana Shcherstobitova, Guest Relations Agent hotel Movenpick Krasnaya Polyana

well located

Customer review rating 3.5/5

Kristina Families - 16/08/2021 Confirmed reviews ALL

On arrival I got instructions about "smart house", spa and room services, chocolate hour and transportation to the sea and around the hotel. On Friday night and Saturday morning there were construction noise under the window. We had to close windows to escape it. It is good that windows do not let sound through. There were no shampoo and body lotion in the pool area, only soap. The body lotion we got on demand was expired. After that case we went to the poll in the opposite hotel Dolina 960. It is 4* but always with shampoo and lots of towels in pool area. The same about Novotel and Rixxos we went two years ago. Steam sauna did not work during our stay. We enjoyed chocolate hour and room service to have late supper for my daughter. It would be great to add children menu into web. We went to the restaurant to make an order from children's menu. Breakfast menu was well balanced. I would add greens like salad, parsley or dill to the menu. Thanks to the cook it was delivered to my table. We liked bus services to the sea and back to the hotel. The bus was always on time. There mentioned above points do not let me mark my stay as excellent. Nevertheless I would like to notice excellent service on the side of personnel in reception area, breakfast restaurant and room service. They all were extremely polite and patient when answering my questions.

Dear Kristina D., Thank you for the time you have taken to complete the Accommodation Questionnaire. It is extremely important for us that every guest of the hotel feels as comfortable as possible, we strive to improve the service every day, focusing on the wishes of our guests. I thank you for your comments. I am very sorry that these comments influenced your overall impression of the hotel and did not fully meet your expectations. We will take into account in the future all your comments, in order to avoid their repetition, and will carefully study them with the responsible managers of the hotel services. I hope for a new meeting at the hotel, and I believe we will be able to provide you with the service at our hotel at the highest possible level. Best regards, Mishina Alena, Concierge of Movenpick Krasnaya Polyana Hotel

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