Pullman Sochi Centre Hotel 5 stars

TripAdvisor rating 4.5/5 713 reviews
Pullman Sochi Centre
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Hotel extras

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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • INTL AIRPORT ADLERPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Bike rack facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Congresses/conventions

Hotel location

Pullman Sochi Centre

11A Ordzhonikidze Street
354000
sochi
russian federation

Tel: +78622629730

Fax: (+7)862/2629747

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   1,2,3,5,105,125 Gostinitsa Sochi

  • By plane

    INTL AIRPORT ADLER At 30km / 18.64 miles - Shuttle paying

  • By train

    SOCHI At 2.4km / 1.49 miles

GPS :43.5768933302, 39.7239500284

Our accommodations

Superior Room with 1 double bed and city view

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: 2
  • Area: From 33
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Deluxe Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 33
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Premium Deluxe Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 33
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

JUNIOR SUITE, 1 King Size Bed and Sofa, City View

  • Max. number of persons: 3
  • Area: From 52
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

SUPERIOR SUITE, 1 King Size Bed and Sofa, Sea View

  • Max. number of persons: 4
  • Area: From 66
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Deluxe Suite with 1 double bed and sofa (panoramic sea view)

  • Max. number of persons: 4
  • Area: From 66
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

PRESIDENTIAL SUITE, 2 rooms, kitchen, terrace, panoramic view of the sea and city

  • Max. number of persons: 4
  • Area: From 175
  • Views: City side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Our restaurants and bars

SEL MARIN

Type of cuisine: Mediterranean

Photo non contractuelle / Strictly non binding

Unique Mediterranean cuisine with Vinoteca by Pullman fine wines and magnificent desserts will make a lasting impression on even true gourmets.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

O`BAR

Photo non contractuelle / Strictly non binding

Catch up with friends or business partners in the stylish bar, and enjoy the lively atmosphere, delicious food and wide range of drinks. Enjoy the Pullman Tea Deli, a tea menu with every kind of Dammann Frères tea accompanied by an exclusive dessert

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 680

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Sochi Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,813 reviews

tripadvisor

TripAdvisor Rating 4.5/5

713 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Awesome

Customer review rating 4.8/5

Kottler G. Couples - 30/11/2019 Confirmed reviews ALL

We r really liked staying here. Next year we’ll come again with our 4 kids! Be prepared

Dear G. Kottler, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Completely satisfying

Customer review rating 4.8/5

Roman Families - 01/11/2019 Confirmed reviews ALL

All was great

Dear Roman, Thank you for the appreciation of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Top

Customer review rating 4.8/5

Guest Business - 27/10/2019 Confirmed reviews ALL

Top

Dear Clara D., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Very nice stay

Customer review rating 4.8/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

I loved the place, my room and very nice breakfasts. The location is outstanding - next to the see with a choice of restaurants around. Very helpful and welcoming ladies at reception. Handy IT guy helping to set up the training room and flexible coffee breaks. More engaged personal at breakfast (need to chaise for a person to get omelet) could make this trip even better.

Dear Tatyana, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

R. P. Families - 09/10/2019 Confirmed reviews ALL

Everything was perfect, nice costumer service

Dear R., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

Haya V. Couples - 28/09/2019 Confirmed reviews ALL

Everything is perfect, including the weather))

Dear Haya V., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

Olga B. Families - 19/09/2019 Confirmed reviews ALL

Special thanks to the customer service for being attentive to our child and delivering presents for him to our room, even noticing that he likes snakes and dinosaurs and bring treats and pictures in this form. This made him and us feel very special!

Dear Olga, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Great!

Customer review rating 4.8/5

Ifat Business - 16/09/2019 Confirmed reviews ALL

Thanks for the warm welcome upon check in

Dear Ifat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Super

Customer review rating 4.8/5

Liana Business - 13/09/2019 Confirmed reviews ALL

Everything was on high level. I was with Mail group as a member from Armenia and I will recommend Pullman Hotel as a very good hotel. Our stay was even more comfortable with you. Rooms were very clean, the staff was very polite and the food was just AMAZINGLY tasty. And of course THE VIEW. Breathtaking sunsets and sunrises. <3 Thank you Pullman.

Dear Liana, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

It's not bad

Customer review rating 4.8/5

Elina D. Solo - 12/09/2019 Confirmed reviews ALL

The hotel is bot bad at all. Housekeeping is good, beds are good. Breakfasts are OK. But the hotel has a big problem, which is the music from the beach starting daily at 7:00 pm and going on until 2:00 am daily. When I wan moved to another side of the hotel the situation was resolved but the sea view room was terrible in these terms. Another issue is that you have wonderful balconies but there is practically nothing to sit to enjoy the breeze and the view: just a couple of rusty metal chairs. You should put something more comfortable in the balconies, so that guests could actually sit there.

Dear Elina, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Ulyanova Cluster Quality Manager

Wonderful

Customer review rating 4.8/5

Etu Friends - 05/09/2019 Confirmed reviews ALL

The registtration desk was exelent. Food was exelent. The room was very clean and comfortablr.

Dear Esther B., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Anonymous Friends - 07/08/2019 Confirmed reviews ALL

Best location, nice room ,good breakfast, the poll,gym, spa, very good on the top floor.

Dear Eyal S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Amazing

Customer review rating 4.8/5

Nataliya Families - 16/07/2019 Confirmed reviews ALL

Everything was excellent! We’ll back soon again.

Dear Nataliya, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Perfectly!

TripAdvisor rating 4.5/5

Valentine K Couples - 07/07/2019 TripAdvisor review

Amazing hotel. Room with a beautiful view of the sea and the city. I was more than satisfied. Our holiday was successful. Thank you!! Definitely recommend this hotel. Everything is at the highest level.

Dear Valentine K, Let me thank you for taking the time to share the feedback regarding your recent stay at our hotel. Your time and effort are very much appreciated. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

very good

Customer review rating 4.8/5

Dr.ajay C. Families - 27/06/2019 Confirmed reviews ALL

juniore suite good size.all accesories.breakfast fine.room service god.good location. observations-reception-there is unprofessionalism on part of checkin usually i am asked to block some amount against my credit card for using the services as restaurant spa etc just to sign the bills on room.offensive questions at pool bar --did u put deposit.even though in good hotels these questions are not asked by waiters .looks that i will runaway from the hotel with my family without checkingout. even at the checkintime customer copy of creditcard swiping of 81000 rbls was not given to me.i kept quite.there is no proper access to beach.the hotel management never thought that there are families who come with chlildren and handicapped people.hope there will access thru the lift ot escaltor covered.housekeeping staff does not speak english.they can not differentiate varities of tea which are in english.being an indian i could find darjeeling and breakfast tea but there was no green and earogrey tea sachets.housekeeing is not aware of such teas.i also obsereved that at the pool beach size of towels does not correspond to the standard of the hotel.usually it shld be 2 meters and not half meter.there are 2 swimming pools one for adult and one for children.iwas shocked that children of average 5-10years old are allowed to jump and use different plastic big toys thus causing discomfort to old and adult people throwing water splash.etc.rescue guards just sit and watch the circus instead doing there job.in the morning breakfast nobody from the waiter approches you and if need any something.they are mainly concerned with cleaning the tables.i asked omlette with onion and spicy.it was so so.

Dear Dr. Ajay C., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for sharing your opinion about some difficulties regarding certain aspects of our services. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that all possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nice hotel but unwelcoming staff

Customer review rating 4.8/5

Greg Couples - 27/05/2019 Confirmed reviews ALL

Staff were unwelcoming and made it very difficult and awkward to resolve a problem with breakfast charge.

Dear Greg, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Borna Business - 11/05/2019 Confirmed reviews ALL

Just it was Great like always!

Dear Mr. Borna J., Thank you so much for your loyalty to Accor brand and comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedback especially from our important and frequent guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you again soon! Sincerely yours, MARINA ULYANOVA QUALITY MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ 11A, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 доб. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Another nice stay in Pullman

Customer review rating 4.8/5

Nico Families - 09/03/2019 Confirmed reviews ALL

We have booked the executive suite this time to have a separate room for our son. The room was super big and had everything that was needed. Great service from the porter as well as the reception stuff. We received 2 free ski passes for Rosa Khutor on arrival. Although this was not needed as we J. came from skiing this was a great gift. Thank you Pullman Sochi for another great stay. We will definitely be back.

Dear Nico J., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Exellent hotel

Customer review rating 4.8/5

Thomas C. Couples - 08/02/2019 Confirmed reviews ALL

A great hotel in a lovely place. Great rooms and views!

Dear Thomas, We very much appreciate your comments regarding your stay at Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as this one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

OK

Customer review rating 4.8/5

Anita A. Z. Friends - 16/12/2018 Confirmed reviews ALL

The hotel was almost empty. This is a 5 star hotel! No one helped us (2 ladies) upon arrival with our luggage! The room is large and nice but during our stay not very clean!

Dear Anita Ankri Z., Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
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