Pullman Sochi Centre Hotel 5 stars

Customer review rating 4.8/5 4,516 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Sochi Centre
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+ 23 Services
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Room 1

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Hotel extras

  • The hotel is located in the city center

  • Fitness Center and indoor pool with panoramic city and sea view

  • Mediterranean cuisine Restaurant

  • Free parking

  • Free transfer to the mountains in winter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • INTL AIRPORT ADLERPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Bike rack facilities (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Congresses/conventions

Hotel location

Pullman Sochi Centre

11A Ordzhonikidze Street
354000
sochi
russian federation

Tel: +78622629730

Fax: (+7)862/2629747

Check-in from 16h00

Check out up to 12h00

  • BUS :  1,2,3,5,105,125 Gostinitsa Sochi

  • By plane

    INTL AIRPORT ADLER At 30km / 18.64 miles - Shuttle paying

  • By train

    SOCHI At 2.4km / 1.49 miles

GPS :43.5768933302, 39.7239500284

Our accommodation(s)

Superior Room with 1 double bed and city view

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Executive Room with city view

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

Deluxe Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Executive room with sea view

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

JUNIOR SUITE, 1 King Size Bed and Sofa, City View

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron
Rooms

Our restaurants and bars

SEL MARIN

Type of cuisine: Mediterranean

Unique Mediterranean cuisine with Vinoteca by Pullman fine wines and magnificent desserts will make a lasting impression on even true gourmets.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

O`BAR

Non contractual photo

Catch up with friends or business partners in the stylish bar, and enjoy the lively atmosphere, delicious food and wide range of drinks. Enjoy the Pullman Tea Deli, a tea menu with every kind of Dammann Frères tea accompanied by an exclusive dessert

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 680

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Sochi Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,516 reviews

tripadvisor

TripAdvisor Rating 4.5/5

754 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.8/5

Anastasia Couples - 20/01/2021 Confirmed reviews ALL

Everything was great! Breakfast is super. WiFi works very well. Staff is wonderful! Location is perfect, many restaurants are near the hotel. Spa zone is quite small and worse compare to Radisson.

Dear Anastasiya, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofya Suchak Front Office Manager "Pullman Sochi Centre"

Incredible views, very good service, nice food

Customer review rating 4.8/5

Александра Н. Families - 09/01/2021 Confirmed reviews ALL

We loved it a lot! Really appreciate the room upgrade we received with panoramic view

Dear Aleksandra, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager "Pullman Sochi Centre" Sofya Suchak

Good stay

Customer review rating 4.8/5

Nikolay Families - 21/12/2020 Confirmed reviews ALL

Overall we are very satisfied staying in the Pullman hotel. The stuff is nice, service is good, some we did not even expect to have, which is really nice. The only think which was not good but this time it was not critical for us - the WIFI connection in our room was down.

Dear Nikolay, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As to Wifi connection, our IT-manager is working on the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Sofia Suchak

Great location and service

Customer review rating 4.8/5

Ivan K. Families - 07/12/2020 Confirmed reviews ALL

Me and my family had a great time in Pullman hotel. Staff is very pleasant, polite and helpful. All our requests were executed in a short period of time. The room was clean, cleaner ladies did they job very well. Food was excellent in the breakfast and in the lounge. Gym, sauna and swimming pool help to relax after the active day. We had a really nice memories from our stay.

Dear Ivan K., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Front Office Manager, "Pullman Sochi Center" Sofya Suchak

Excellent comfort

Customer review rating 4.8/5

Alexey Families - 01/11/2020 Confirmed reviews ALL

Sel Marin restaurant is not quite at a quality of 5 stars. In details pizza was frozen and warmed up in a microwave. Risoto was like rice cereal. In overall menu is overpriced, Heineken for 540 rub, really?

Dear Aleksey, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for specifying the problem which you faced in our restaurant. Be sure that your feedback is already transferred to our Chief and will be will be taken into account as well as your comment regarding wi-fi. We hope your next visit will be as pleasant as the previous one. Sincerely, Elena Kurguzikova Front Office Manager

Could have been perfect but...

Customer review rating 4.8/5

Vlada Families - 24/10/2020 Confirmed reviews ALL

Everything is lovely but I don’t think I’ll book it again. Music coming from downstairs is too loud almost unbearable even with balcony door closed. It ruins the whole experience. I also noticed that security on the beach treat people absolutely rudely and disrespectfully. It’s quite an unpleasant thing to watch.

Dear Vlada, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Let me bring you my apologies for the situation with the noise from the embankment. Be sure that the hotel management whole summer season on a daily basis took all possible measures to make the rest of our guests as comfortable as possible. Now that noisy place is closed. Sincerely, Elena Kurguzikova Front Office Manager

Good stay, yet the hotel has space for improvements

Customer review rating 4.8/5

Anna S. Couples - 19/10/2020 Confirmed reviews ALL

Great staying and wonderful experience. We were indeed happy to spend a week in Pullman Sochi Center and would like to express our deepest gratitude. The staff in the hotel was extremely friendly and supportive. Each and every request was fulfilled almost immediately. The facilities met our expectations and the pull was just extraordinary recreational zone. Also, the gym with the outstanding view was convenient and well equipped, we enjoyed our morning workouts, as well as cozy hammam and sauna. Although, there were a few things still having space for development. First of all, the reception managers’ outfits were inappropriate. Their uniform looked cheap and ancient, with dirty collars and strands sticking out the seams! Given the staff at the desk being professional, that looks made great deal of questions. Also, there were no lights in the closet. The phone in the room worked with a speaker only. And the drawers’ locks in men’s dressing room were completely broken. All of them. Quite strange details for 5 star hotel with the certain price list. So with respect and gratitude for our staying, we have to stress there are some improvement needed to maintain the 5 stars status of this nice hotel.

Dear Aleksandr S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be sure that your comments about the technical condition of the room and the lockers of the SPA area have been passed on to the hotel management and all possible measures will be taken to improve these deficiencies. Also, let me thank you for your comments on the uniform. This issue is currently being resolved. We look forward to your next visit. Sincerely, Elena Kurguzikova Front Office Manager

Well-located, helpful personnel

Customer review rating 4.8/5

Rk Couples - 04/08/2020 Confirmed reviews ALL

A lady at the reception helped to book a very good restaurant for my birthday party, much appreciated -- splendid choice and recommendation

Dear Rinat K., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Very positive vacation experience. Good mix of quality and safety.

Customer review rating 4.8/5

Vladimir Families - 03/08/2020 Confirmed reviews ALL

Very positive vacation experience. Good mix of quality and safety.

Уважаемый Владимир, Разрешите поблагодарить вас за то, что вы нашли время ответить на вопросы и поделиться своим мнением. Нам приятно слышать, что в целом у вас остались хорошие впечатления о нашем отеле. Мы высоко ценим отзывы гостей, так как они помогают нам развиваться и быть лучше, поэтому я очень признательна, что вы поделились теми сложностями, с которыми вам пришлось столкнуться в течение пребывания. Будьте уверены, что ваши комментарии были переданы руководителю службы приема и размещения. Мы проведем дополнительное обучение персонала о том, как правильно и оперативно реагировать на подобные запросы от наших гостей. Искренне надеемся, что вы посетите нас в ближайшем будущем. С наилучшими пожеланиями, Марина Ульянова Менеджер по качеству

Good stay

Customer review rating 4.8/5

Anonymous Couples - 25/07/2020 Confirmed reviews ALL

Not a 5-star hotel breakfast

Уважаемый Антон, Разрешите поблагодарить вас за то, что вы нашли время ответить на вопросы и поделиться своим мнением. Нам хочется верить, что в целом у вас остались хорошие впечатления о нашем отеле. Мы высоко ценим отзывы гостей, так как они помогают нам развиваться и быть лучше, поэтому я буду очень признательна за дополнительные комментарии относительно ситуации, с которой вам пришлось столкнуться на нашем завтраке. Вы можете связаться со мной по адресу электронной почты, указанной ниже. Заранее спасибо, Марина Ульянова Менеджер по качеству h8…
Customer review rating 4.8/5

S. Y. Business - 26/01/2020 Confirmed reviews ALL

wery clean and a nice brekfest

Dear y. S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Well located but overpriced too much

Customer review rating 4.8/5

Guest1199 Solo - 20/01/2020 Confirmed reviews ALL

Room was almost clean but some places was not (behind toilet door and room work table).

Dear Genrikh B., Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Ulyanova Cluster Quality Manager

Wonderful hotel

Customer review rating 4.8/5

Mohamed Families - 27/12/2019 Confirmed reviews ALL

I was happy to stay at this hotel! Thanks a lot! The staff is awesome, food is brilliant. I will come back soon

Dear Majed Sultan Mohammed A., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next journey we advise you to join our loyalty program and book your stay in official website www.all.accor.com. As I member of ALL - Accor Live Limitless loyalty program you will get the best price and other benefits with our partners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Awesome

Customer review rating 4.8/5

Kottler G. Couples - 30/11/2019 Confirmed reviews ALL

We r really liked staying here. Next year we’ll come again with our 4 kids! Be prepared

Dear G. Kottler, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Completely satisfying

Customer review rating 4.8/5

Roman Families - 01/11/2019 Confirmed reviews ALL

All was great

Dear Roman, Thank you for the appreciation of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Top

Customer review rating 4.8/5

Guest Business - 27/10/2019 Confirmed reviews ALL

Top

Dear Clara D., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Very nice stay

Customer review rating 4.8/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

I loved the place, my room and very nice breakfasts. The location is outstanding - next to the see with a choice of restaurants around. Very helpful and welcoming ladies at reception. Handy IT guy helping to set up the training room and flexible coffee breaks. More engaged personal at breakfast (need to chaise for a person to get omelet) could make this trip even better.

Dear Tatyana, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

R. P. Families - 09/10/2019 Confirmed reviews ALL

Everything was perfect, nice costumer service

Dear R., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

Haya V. Couples - 28/09/2019 Confirmed reviews ALL

Everything is perfect, including the weather))

Dear Haya V., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager
Customer review rating 4.8/5

Olga B. Families - 19/09/2019 Confirmed reviews ALL

Special thanks to the customer service for being attentive to our child and delivering presents for him to our room, even noticing that he likes snakes and dinosaurs and bring treats and pictures in this form. This made him and us feel very special!

Dear Olga, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

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