Novotel Resort & SPA Krasnaya Polyana Sochi
Customer review rating (ALL Rating) 4.8/5 
1,528 reviews
Our accommodation(s)
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Hotel location
Novotel Resort & SPA Krasnaya Polyana Sochi
Gornaya Str, 11
354392 SOCHI
Russia
GPS:43.669692, 40.257342
Telephone
Contact email
Access and transport
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ESTO SADOK
Railway station
Access: 9.3 km / 5.78 mi 19 min drive
ADLER
Railway station
Access: 53 km / 32.93 mi 1 hrs drive
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GORKY GOROD
Ski area
Access: 0 m / 0 mi 2 min drive
SOCHI CASINO
Casino
Access: 7 km / 4.35 mi 15 min drive
SOCHI AQUARIUM
Aquarium
Access: 57 km / 35.42 mi 1 hrs 2 min drive
SOCHI ARBORETUM
Botanical gardens
Access: 75 km / 46.6 mi 1 hrs 24 min drive
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MZYMTA
River
Access: 4 km / 2.49 mi 12 min drive
OLIMPIC PARK BEACH
Beach area
Access: 50 km / 31.07 mi 50 min drive
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Shuttle
Shuttle on call
GRAND MARINA
Marina
Access: 80 km / 49.71 mi 1 hrs 24 min drive
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GORKY GOROD MALL
Shopping centre/mall
Access: 6.4 km / 3.98 mi 14 min drive
GORKY GOROD 540
Restaurant and cafe district
Access: 9 km / 5.59 mi 14 min drive
Hotel services
Check-in from - Check out up to
On site
- Swimming pool
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Near the property
- Car park
THE GRILL
THE GRILL restaurant on the 7th floor of the hotel offers panoramic view on the Caucasus mountains. European cuisine with the chief's exquisite additions of traditional will leave no one unimpressed.
LOBBY BAR
A cozy lobby on the first floor at the central entrance to the hotel offers a great variety of soft and alcohol drinks, light snacks and dishes, detox menu and kid's menu. Excellent service included!
Breakfast
Pool
Non contractual photo
Spa
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 245 m² / 2637.156 sq ft
- Maximum seats capacity
- 200
- Maximum capacity for banquets
- 140
Our guest reviews
ALL Rating
Perfect combination of the quality, location and ambience
Customer review rating 5.0/5
Irina Families - Confirmed reviews ALL
Dear Irina, We very much appreciate your comments regarding your stay at the Novotel Resort & SPA Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so flattered that you have noticed all the improvements made in the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kseniya Lyapushkina hb…
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Dear Anna, We very much appreciate your comments regarding your stay at the Novotel Resort & SPA Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our apologies for the dispenser situation. Additional trainings have been provided to employees. Thanks for giving us the opportunity to get better. Hope to see you soon! Sincerely, Kseniya Lyapushkina Guest Relation Manager hb…
Well located, good facilities (ski rental, SPA and pools, good breakfasts, good rooms. lots of fun with Alisa.
Customer review rating 4.0/5
Albert Friends - Confirmed reviews ALL
Dear Albert, We very much appreciate your comments regarding your stay at the Novotel Resort and spa Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. We are very glad that you enjoyed convenient location, tasty breakfasts and could relax near the pool. For us, the safety of our guests is a priority. The fact that the fire alarm went off and there was no general evacuation does not mean that it was fake. Over the past month, there has been alarming due to smoking in the room. The security department closely monitors the equipment and its proper functioning. Thank you for understanding and we hope to see you again soon. Sincerely, Kseniya Lyapushkina Guest Relation Manager hb…
Ideal location for skiing and learning to ski
Customer review rating 5.0/5
Sakhrick Friends - Confirmed reviews ALL
Dear Sakhrick, We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kseniya Lyapushkina Guest Relation Manager hb…
Great hotel with wonderful mountain view
Customer review rating 4.5/5
Sergey Couples - Confirmed reviews ALL
Dear Sergey L., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback! We are glad that you had a good time with us and hope to see you again soon!. Kind reguards, Guest Relation Manager Kseniya Lyapushkina HB…
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