Rixos Krasnaya Polyana Sochi Hotel 5 stars

Customer review rating 4.7/5 2,396 reviews

ALLSAFE approved hotel

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Rixos Krasnaya Polyana Sochi
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+ 10 Services

Hotel extras

  • Rixos Royal Luxury Spa

  • Delicious variable breakfast at SPARX restaurant

  • Spacious comfortable rooms, 47 m² and above

  • Medical treatment in Medical &SPA Polyana 960

  • Conference facilities, wedding hall and terrace, catering options

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (nearby) Paying
  • Thermal Spa Paying
  • Fitness centre
  • Well-being
  • Services for children
  • Private beach (nearby)
  • Other sports activities
  • Skiing Paying
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Krasnaya Polyana Sochi

3 Sozvezdiy Str Estosadok
Krasnodarskiy kray
354392 sochi
russian federation

Tel: +78622455151

Fax: (+7)862/2455151

Check-in from 15h00

Check out up to 12h00

  • BUS 105C :  Gorky Gorod Main cable way

  • By plane

    SOCHI AIRPORT At 67.59km / 42 miles

GPS :43.67075, 39.26146

Our accommodation(s)

Superior Room King Size Bed

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room Twin Beds

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Double Room

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Room with twin beds

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: City View *

Subject to availability

Premium Double Room

  • Max. number of persons: 4
  • Area: From 59 / 635 sq ft
  • Views: Mountain view *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior room with mountain view and one large bed

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: Mountain view *

Subject to availability

Superior room with mountain view and twin beds

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: Mountain view *

Subject to availability

Deluxe Room with one large bed and mountain view

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: Mountain view *

Subject to availability

Deluxe Room with twin beds and city view

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Views: Mountain view *

Subject to availability

Our restaurants and bars

SPARX RESTAURANT

Type of cuisine: International

This restaurant welcomes our guests from an early breakfast. Working hours from 7:30 a.m. - 11:30 a.m.

WINE HOUSE

Type of cuisine: Italian

An elegant restaurant with an unrivalled selection of wines, and many other delicacies from the hands of our brand-chef.

LAYALI RESTAURANT

Type of cuisine: International

Layali restaurant offers Turkish cuisine and different kind of Shisha.

RIXOS LOUNGE

An elegant bar and lounge with an excellent selection of different beverages and European cuisine menu.

Non contractual photo

  • Monday
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  • Friday
  • Saturday
  • Sunday

NIGHT CLUB CLUB 9 6 0

Night Club is offered for the Events and parties. It is served great variety of drinks and snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

VITAMIN BAR

Vitamin Bar offers a variety of non-alcoholic hot & cold beverages, cocktails, smoothies, and freshly squeezed fruit juices. Located in SPA center.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 175

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Rixos Krasnaya Polyana Sochi

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,396 reviews

Excellent room

Customer review rating 4.0/5

Stanislav Couples - 12/05/2021 Confirmed reviews ALL

I liked it overall except for a couple of things

Dear Stanislav Yurievich, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Manager Eduard Abdullin

Great service. Nice SPA

Customer review rating 4.0/5

Mikael G. Couples - 11/05/2021 Confirmed reviews ALL

Great service, really good location, very good breakfast, nice SPA, and impressive view. The only disappointment is a room's quality in detail.

Dear Mikael Gaikovich G., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager, Abdulin Eduard

Good and nice place

Customer review rating 5.0/5

Ksenia Families - 01/05/2021 Confirmed reviews ALL

Expensive

Dear Kseniya Igorevna, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Good stay

Customer review rating 4.5/5

Anonymous Friends - 25/04/2021 Confirmed reviews ALL

It was a good stay overall but we didn't have good croissants & pastry on breakfast - they had only one option and it was not tasty.

Dear Evelina Igorevna , We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin
Customer review rating 5.0/5

Kabir Families - 14/04/2021 Confirmed reviews ALL

Very attentive and friendly staff, the rooms are very comfortable. Hotel has its own spa, gym. Two restaurants, bar are at reception, also cable car "K2" is not far from hotel, clubcar will take you there, I highly recommend this hotel: clean, comfortable and great location. Excellent laundry and cleaning services, everything can be done easily with no problems!

Dear Kabir, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

Justyna Families - 09/04/2021 Confirmed reviews ALL

A marvellous hotel indeed. We went there for several days at this winter and everything was seemless. From the check in (my best regards to Nurgali), and a restaurant (you can never enjoy Super Breakfast enough-so good it was), the room(great view, soft beds) to the spa (a huge thank you to Ekaterina). Interior and disighn of hotel are on the best level and of course you could tell you're in the mountains. Especially from the sauna of the spa-watching through the window how the clouds are coming down the cold mountains-makes you feel exceptionally cosy. It feels you'll never be cold again! :) Free golf car that may take you anywhere on level 960 of Krasnaya Polyana Resort was a pleasant surprise-we were dropped off as close to the station as possible. Thanks to all the stuff for a great weekend!

Dear Justyna E., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Always pleasure

Customer review rating 5.0/5

Salem Families - 05/04/2021 Confirmed reviews ALL

It is not the first time I review this hotel. I was here two years ago during the same period. And to my good surprise, the hotel maintains its high standards regarding hospitality and cleanliness. The staff was again very helpful: reception, waiters, housekeeping and drivers of the buggies who drove us to the ski lifts. All are doing their utmost to satisfy the guests. Our room was spacious with a beautiful mountains view. A very pleasant room with excellent amenities and a super comfortable, large bed. The bed linen is super quality and ensures a good nights rest after skiing. Chef in this hotel is turkish, the best chef of all times, super kitchen master, all dishes are top quality with excellent taste, I would give this place 5 michlen stars for kitchen! Will be coming back here for sure!

Dear Salem, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

One of the best hotels we stayed at

Customer review rating 5.0/5

Khalifa Families - 05/04/2021 Confirmed reviews ALL

Our staying in that hotel was absolutely perfect right from the beginning. The staff was really friendly and helpful. We booked a superior room with city view and we're promoted to mountains view. The room was really clean and tidy due to respect coronavirus rules. Also room was big and had absolutely everything needed: even a super good coffee machine with free pods. The colours of the room are a little bit too dark but that's not a problem. The view in SPA was amazing: relaxing in a hot tub and looking at the mountains is like a heaven)) The wine list of the bar was super diverse, feels like every brand you can find here! Breakfast was super good too. Thank you for such an enjoyable staying!

Dear Khalifa, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

А. Families - 01/04/2021 Confirmed reviews ALL

Lovely Mountain resort hotel, great service with a true professional team, big gorgeous SPA with modern Gym and huge indoors swimming pool! The bar and restaurant are best quality, the food is delicious, big buffet choice, champagne complementary every day for breakfast. Nice skiing tracks, equipment rent near by, generally great atmosphere all over, this place seems magical!

Dear Anna Alexandrovna, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Well-serviced hotel in a stunning location

Customer review rating 4.5/5

Ivan Couples - 24/03/2021 Confirmed reviews ALL

We had another wonderful stay in this hotel, which is located in a very picturesque corner of Krasnaya Polyana. The service was impeccable, though the rooms would benefit from some renovations. The main jewel of this property is its spa, with an exceptional turkish hamam.

Dear Ivan, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Amazing place, excellent service!

Customer review rating 5.0/5

Mohammad Families - 18/03/2021 Confirmed reviews ALL

Arrival at hotel was super comfortable and fast. I enjoyed every single moment of staying here! Rooms are big, clean and comfortable! Beds are very comfy, you sleep like in clouds here! The SPA is top of the range, good cosmetics, good massage, everything is on the best level! I will come back here to have some good times again!

Dear Mohammad Rashed, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

Gusein Friends - 09/03/2021 Confirmed reviews ALL

Perfect stay! Great breakfasts! Nice restaurant dishes, best cuisine on this level! I will strongly recommend this place to my friends! Rooms are clean, everything is shining!

Dear Gusein Sattar, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Amazing, unforgettable, perfect

Customer review rating 5.0/5

Anna Couples - 21/01/2021 Confirmed reviews ALL

Checking is fast, reception staff are awesome, I will never forget this trip to mother Russia! All staff is super welcoming, room is clean and houskeeping always keeps it this way! Breakfasts are delicious, food is great! SPA is nice and relaxing! And the weather is great!

Dear Anna Goderdzieva, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Luxurious weekend in winter mountains

Customer review rating 5.0/5

Marina Couples - 29/12/2020 Confirmed reviews ALL

Beautiful interiors, friendly staff, delicious breakfast and breathtaking views. We had much fun and enjoyed every moment! Special thanks to Rodion from the spa complex - his massage was unforgettable!

Customer review rating 5.0/5

Elena Families - 24/12/2020 Confirmed reviews ALL

everything was perfect. will be back soon again

Dear Elena, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin

all is good

Customer review rating 4.5/5

Boris Couples - 23/12/2020 Confirmed reviews ALL

Everything was fine. I like everything. Nice and helpful staff. No problem. The only problem, we booked a superior room and we got into bedbug season. First we saw a bug on the window, then two bugs, then three. We called for help, but staff didn't come to us right away. As a result, we found 6 bedbugs. The next day, we found a few more bedbugs on the window. I had to call for help again. As a result, we found 31 bedbugs in the curtains. After this, it was very difficult to sleep at night. Otherwise, everything went fine. Room and service provision at a high level. We will definitely return there, but not during the bedbug season and we will ask the staff to check everything in advance. Thank you very much. Rixos is the best !!!! I am very grateful for your hospitality. Any requests were carried out by the staff. They extended the room for free when we asked. A lot of good impressions! Thank you very much again!

Dear Boris, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin
Customer review rating 5.0/5

Rodrigo S. Couples - 22/12/2020 Confirmed reviews ALL

We really enjoyed our stay with Rixos. The location, staff and atmosphere were very nice. Complementary champagne and good variety of foods were served for breakfast. We used hotel transfer to come and go. It was very convenient for a very good price. We would definitely recommend you to stay in this hotel if you are looking for a 5* hotel with a mountain view

Dear Rodrigo S., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin

Our stay was very nice

Customer review rating 5.0/5

Stepan Couples - 19/12/2020 Confirmed reviews ALL

These guys are real good workers, our check-in was fast, they gave us room with astonishing super view, everybody is very nice and welcoming and good looking here, that you just relax and stay peaceful in this place! I want to thank waiters, they deliver really great service, housekeeping cleans room always very good and properly! We will be back here for sure!

Dear Stepan, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Amazing hotel

Customer review rating 5.0/5

Gokhan Families - 05/12/2020 Confirmed reviews ALL

Rixos is my favorite choice everywhere, this hotel left me with best impressions! I enjoyed a very quick check in, clean and tidy room also housekeeping staff was polite and attentive to me. Exclusive SPA, relaxing atmosphere, these are two things that will make me come back here!

Dear Gokhan M., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard

Our most recent 20 reviews