Rixos Krasnaya Polyana Sochi 5 stars

Customer review rating (ALL Rating) 4.9/5 1,557 reviews

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Description

Hotel extras

  • Rixos Royal Luxury Spa

  • Delicious variable breakfast at SPARX restaurant

  • Spacious comfortable rooms, 47 m² and above

  • Conference facilities, wedding hall and terrace, catering options

Our accommodation(s)

Hotel location

Rixos Krasnaya Polyana Sochi

3 Sozvezdiy Str Estosadok, Krasnodarskiy kray
354392 SOCHI
Russia

GPS:43.67075, 40.26146

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,557 reviews

TripAdvisor Rating  4.5/5  1,143 reviews

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everything was super well. One point I’d like to notice is that pool is open at 8 am, It would be great to open earlier

Dear Guest! Thank you for this detailed and constructive feedback. We really appreciate that you shared with us your impressions of your stay at our Rixos hotels! First of all, we are glad that in general you were satisfied with the quality of service and the services provided. This means our team is successful in creating a seamless guest experience. Your request for an early opening of the pool shows that you value comfort and strive to make the most of the time spent in our hotels. It is this approach to recreation that inspires our team to search for new opportunities to improve the quality of the services provided. Thank you again for your feedback and valuable suggestions. We look forward to your next visit so that we can make your wishes come true and provide you with an even higher level of service. Best wishes Guest Relations Manager, Gavrilov Vano.

Best place in Southern Russia

Customer review rating 5.0/5

Alexander Families - Confirmed reviews ALL

Me and my family had a very nice one week-long stay at Rixos Krasnaya Polyana. The room, the premises, the spa, the cuisine and the service are best of all. 100% sure we'll enjoy this resort again. Hope the hotel management will inform in advance once the New Year 2025 booking is open. Really want to mark the NY occasion at Rixos.

Dear Mikhail Aleksandrovich M., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We will definitely inform you about the New Year's tariff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Менеджер по взаимодействию с гостями, Оспанов Байтурсын

Excellent hotel

Customer review rating 5.0/5

Evgeny Couples - Confirmed reviews ALL

Excellent hotel, very friendly staff, good location and very nice view on mountains

Dear Evgenii Viktorovich A., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager, Ospanov Baitursyn

Good stay nice location

Customer review rating 3.5/5

Jesse G. Couples - Confirmed reviews ALL

Experience was good but there was a lot of bugs (beetles) in the room by the balcony door and coming into the room from the balcony

Dear Jesse Adam G., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager, Ospanov Baitursyn

Pleasant place to relax

Customer review rating 4.5/5

Olga E. Families - Confirmed reviews ALL

We really enjoyed staying in this hotel. Very well located with marvelous autumn mountains views, friendly staff and abundant breakfast.

Dear Olga Dmitrievna E., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manager guest relations Ospanov Baitursyn

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Other web-users rate our hotel

  • 373 reviews 9.2/10 Location
  • 1,026 reviews 9.5/10 Room
  • 1,262 reviews 9.5/10 Service
  • 6 reviews 10/10 WiFi
  • 785 reviews 9.7/10 Breakfast
  • 656 reviews 9.3/10 Wellness Area
  • 455 reviews 9.6/10 Comfort
  • 406 reviews 9.4/10 Food

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