Swissôtel Resort Sochi Kamelia 5 stars

Customer review rating (ALL Rating) 4.8/5 1,515 reviews

Swissôtel Resort Sochi Kamelia - Image 1
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Description

Hotel extras

  • Private sandy beach

  • Open heated swimming pool

  • Kids' facilities

  • Private blooming park

  • Business facilities

Our accommodation(s)

Hotel location

Swissôtel Resort Sochi Kamelia

89 Kurortny Prospect
354002 SOCHI
Russia

GPS:43.562666, 39.756605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,515 reviews

TripAdvisor Rating  4.5/5  1,448 reviews

Please add heating floors to your bathrooms

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Everything was great as always.

Уважаемый господин Афанасьев! Мы Вам искренне благодарны за то, что были с нами в Swissotel Resort Sochi Kamelia. Аюба обязательно отметим. Комментарии по уборке приняли. Постараемся сделать все возможное, чтобы следующий визит был максимально прекрасным, без недочётов с нашей стороны. Ждем! С уважением, Лазуренкова Наталья, директор по работе с клиентами и управлению качеством.

Well located

Customer review rating 5.0/5

Ga… Business - Confirmed reviews ALL

Well located

Уважаемая Галина! Мы Вам искренне благодарны за то, что Вы были с нами в Swissotel Resort Sochi Kamelia. Постараемся сделать все возможное, чтобы Ваш следующий визит был еще более прекрасным, и будем продолжать радовать Вас! С уважением, Лазуренкова Наталья, директор по работе с клиентами и управлению качеством.

well located, near the sea, good service.

Customer review rating 4.0/5

Mariella Friends - Confirmed reviews ALL

the room is very dark, the pillows are old, staff is responsive and customer-oriented

Dear Marirlla, we have carefully read your questionnaire and comments. We will definitely celebrate Elizabeth. Regarding the room - the lighting solution has already been taken into account in the new project, there are all kinds of pillows, be sure to contact the reception, you will definitely like our menu of pillows. We will wait for you. We will do everything possible for the most enjoyable holiday. Swissotel Team.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Hello, I liked my stay in the hotel. Spacious rooms, good sound isolation, tasty food, rich breakfasts, pool with heated water, easy and secure access to the see, green area. Areas for improvement: (1) need to strengthen control in the children`s room, as some older children can behave badly, especially in the labyrinth, which can cause traumas to younger children; (2) some children, probably, not from the hotel, but from apartments, behave badly, they might scream and curse; (3) despite the hotel is smoke free, there were some persons smoking (including electronic cigarettes) in the hotel area, where smoking is prohibited

Dear Vladimir, thanks for sharing your comments. All of them will be taken into account. We are waiting for you and will do everything possible for the most pleasant holiday. Swissotel Team.

Very nice hotel and very good staff

Customer review rating 5.0/5

Ibrahim A. E. H. Couples - Confirmed reviews ALL

The guy from the reception georgy or gregory was very helpful guy thank you really I appreciate this guy

Dear Ibrahim Abd El h., We very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive such positive feedback. I will share your comments with our team and with Georgy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Natalia Lazurenkova Director of Guest Services & Quality Management.

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Other web-users rate our hotel

  • 254 reviews 8.2/10 Location
  • 501 reviews 8/10 Room
  • 783 reviews 9.3/10 Service
  • 517 reviews 9.3/10 Amenities
  • 379 reviews 9.8/10 Breakfast
  • 250 reviews 8.6/10 Beach
  • 233 reviews 8.3/10 Cleanliness
  • 227 reviews 8.9/10 Pool

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