Panorama By Mercure 4 stars

Customer review rating (ALL Rating) 4.7/5 2,252 reviews

Hotel extras

  • Spacious SPA with a children's swimming area

  • Babysitting service

  • Ski/snowboard rental, instructors/guides for activities in the mountains

  • 5 conference halls for business events and meetings

  • Italian restaurant Roma

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Panorama By Mercure

Fevralskaya 1
354392 SOCHI

GPS:43.668686, 40.26206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park


Italian restaurant ROMA is opened for you daily: buffet breakfast from 6:30 to 11:00 a.m., main menu service from 12:30 to 11:00 p.m. Enjoy your holiday on our gorgeous outdoor terrace on summer days!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,252 reviews

TripAdvisor Rating  4.5/5  904 reviews

Spacious room, excellent location, good spa, delicious breakfast but annoying old fashion tv

Customer review rating 3.5/5

Alexander Couples - Confirmed reviews ALL

Everething was pretty good except for old model tv without ability of modern smart applications

Dear Alexsander, We would like to thank you for choosing Panorama by Mercure Krasnaya Polyana hotel and the feedback left. We are happy to receive positive comments about location, SPA and breakfast. Your oppinion is important for us as our aim is a percfect rest of our valued guests in our hotel. Concerning to the old fashioned TV in the rooms your comment was passed to the hotel manager. We do all our best for keeping the hotel in good condition including refreshing of the rooms and equipment. For example, Suites are equpped with Yandex music stations. As a standard we have vouchers with a limit in accordance to the level in loyalty program. In case a guest needs additional bottle of water it can be delivered upon request. Also we kindly inform you that in near futur the purifiers will be installed near the lifts on every floor of the hotel our guests to fetch water in bottles or decanters. We are looking forward to welcoming you again in our hotel as our valued guest. Best Regards, Alena Koshel Front Office Manager

perfect stay

Customer review rating 5.0/5

Lada Families - Confirmed reviews ALL

Perfect location, view, rooms, excellent service

Dear Lada, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, manager guest relation Yaroslava Rastyushevskaya

Excellent service, all facilities in one location.

Customer review rating 5.0/5

Fk Couples - Confirmed reviews ALL

Nice, clean well well serviced room, helpfull staff with the a good attention to detail

Dear Mr. K., We were glad to see you again at Panorama by Mercure Krasnaya Polyana hotel during your trip to Sochi. We do appreciate your loyalty and it is always a great pleasure for us to be your host in our city. It is a pleasure to receive such a positive feedback after your last visit to our hotel and realize that made our best you to fill our hospitaity. We hope this positive experience will arrange to return to our hotel we to welcome you as our valued Gold member of All Accor Life Limitless loyalty program. If there is anything we can do to make your next stay memorable, please contact us. Mr. K., again we thank you for being a Gold member of All Accor Life Limitless loyalty program and we look forward welcoming you again as our regular guest here at Panorama by Mercure Krasnaya Polyana. Best regards, Alena Koshel Front Office Manager

Good location, perfect views

Customer review rating 4.0/5

Dmitry Families - Confirmed reviews ALL

Nice amenities, clean, attentive and helpful staff. Very good breakfast. Room Fitout more like 3*

Dear Dmitii! Thank you for your feedback. We are sincerely glad that you enjoyed your stay in our hotel with positive moments. Special thanks to you for noting the professionalism of Rostislav. Your comments have been forwarded to the responsible departments. We will be glad to see you again in our hotel. See you again! Sincerely, guest relations manager Yaroslava Rastyushevskaya

Panoramic views are out of tgiz world

Customer review rating 5.0/5

Дамиен Б. Families - Confirmed reviews ALL

Service was excelkent Rooms spacious and clean Very quiet hotek Excellent breakfast

Dear Damien Kiril B., We very much appreciate your comments regarding your stay at the Panorama By Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, guest relations manager Yaroslava Rastyushevskaya

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,078 reviews 9.4/10 Location
  • 1,907 reviews 8.5/10 Room
  • 1,871 reviews 9.4/10 Service
  • 26 reviews 8.3/10 WiFi
  • 1,782 reviews 9.4/10 Breakfast
  • 818 reviews 8.6/10 Wellness Area
  • 728 reviews 8.4/10 Comfort
  • 561 reviews 8.5/10 Cleanliness

Powered by Trustyou

All our hotels in Sochi