Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.6/5 958 reviews

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Description

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

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Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  958 reviews

TripAdvisor Rating  4.3/5  961 reviews

Customer review rating 4.5/5

Dania B. Solo - Confirmed reviews ALL

Pros: Comfortable, clean, great food, exceptional staff, excellent location. Cons: Expensive, can be a bit noisy because of neighbors, no laundry service

Thank you very much for sharing your detailed feedback. We are delighted to hear that you enjoyed our comfortable and clean rooms, great food, exceptional staff, and excellent location. We also appreciate your constructive comments regarding pricing, noise, and the laundry service. Please be assured that your feedback has been shared with our management team as we continuously strive to improve our guests’ experience. We hope to welcome you back to Mercure Samui Chaweng Beach Tana for another enjoyable stay. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Thomas G. Friends - Confirmed reviews ALL

I stayed 12 nights at Mercure Koh Samui and very quickly felt like I was at home. From the first days, the staff knew my habits and recognized me, which made the experience incredibly warm and personal. A special thank you to Pam at the reception, who was always smiling and extremely kind. She did everything she could to make our stay enjoyable and was willingly available for any request, showing genuine care and professionalism. All the hotel services are pleasant and efficient, and the location is excellent. A wonderful place that I would definitely recommend.

Thank you so much for sharing such a wonderful review! We are thrilled to hear that your 12-night stay felt like home and that our team could make your experience warm and personal. Pam will be especially happy to hear your kind words. She always strives to make our guests feel welcome and cared for. It’s also great to know that you enjoyed our services and convenient location. Your recommendation means a lot to us and is greatly appreciated. We can’t wait to welcome you back to Mercure Samui Chaweng Beach Tana for another memorable stay! Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Salvarelli Friends - Confirmed reviews ALL

Our stay at Mercure Koh Samui was absolutely perfect from beginning to end. All the teams were outstanding — front desk, concierge, and housekeeping were always present, attentive, and truly dedicated to making our stay as enjoyable as possible. A very special mention goes to Pam at the reception, who was exceptional. Always smiling, kind, and extremely professional, she handled most of our requests with great efficiency, ensured consistent follow-up, and constantly went above and beyond to improve our experience. Pam truly made a difference through her genuine sense of service, attention to detail, and sincere commitment to guest satisfaction. Thanks to her, we felt supported and well taken care of throughout our stay. We also had the pleasure of being assisted by Bella, whom we greatly appreciated. Her kindness, attentiveness, and warm presence contributed greatly to making our stay even more pleasant and memorable. A high-quality, warm, and human service that truly makes you want to come back without hesitation. Many thanks to the entire team!

Thank you so much for taking the time to share such a detailed and heartwarming review! We are thrilled to hear that your stay at Mercure Koh Samui was perfect from beginning to end. It’s wonderful to know that all our teams, front desk, concierge, and housekeeping made your experience so enjoyable and attentive. Pam will be especially delighted to hear your kind words! She always strives to go above and beyond for our guests, and your feedback will be shared with her and the entire team. We’re also glad to hear that Bella contributed to making your stay even more memorable. Your recognition of our team’s dedication, warmth, and genuine care means the world to us. We look forward to welcoming you back to Mercure Samui Chaweng Beach Tana for another exceptional stay! Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Ariel V. Couples - Confirmed reviews ALL

Great staff, wonderful pool, good breakfast, comfy room. Everything was perfect

Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed your stay, found our hotel comfortable, and liked our staff, pool, breakfast, and rooms. It’s wonderful to know that everything was perfect for you. Your comments mean a lot to us and will be shared with our team. We look forward to welcoming you back to Mercure Samui Chaweng Beach Tana for another relaxing and enjoyable stay! Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Christopher W. E. Families - Confirmed reviews ALL

My wife and I were in town for our nephews wedding with other members of the family. The Mecure Samui was the perfect hotel for this experience.

Thank you very much for sharing your kind feedback! We are delighted to hear that you and your wife enjoyed your stay with us and that Mercure Samui was the perfect choice for celebrating your nephew’s wedding. It’s wonderful to know that our staff contributed to making your experience enjoyable. We look forward to welcoming you back to Mercure Samui Chaweng Beach Tana for another memorable stay! Warm regards, Mercure Samui Chaweng Beach Tana

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Other web-users rate our hotel

  • 630 reviews 8.8/10 Location
  • 888 reviews 7.9/10 Room
  • 1,048 reviews 9/10 Service
  • 14 reviews 5.9/10 WiFi
  • 598 reviews 8.7/10 Pool
  • 534 reviews 7.4/10 Breakfast
  • 362 reviews 8.4/10 Cleanliness
  • 327 reviews 8.5/10 Vibe

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