Pullman Taiyuan

Customer review rating (ALL Rating) 4.3/5 13 reviews

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No 7 Jin An East Street, Xinghualing District, Shanxi Province, 030009 TAIYUAN, China

Description

Hotel extras

  • The first Accor upper upscale international hotel in Shanxi Province.

  • Conveniently located in the junction of North Central Ring Street and East Central Ring Road.

  • 279 modern & well-appointed rooms, including 20 suites.

  • With a unique of 2,000 m² open air terrace, perfect for stylish weddings & customized events

  • 1,000m² Grand Ballroom and 7 meeting rooms catering to all your meeting needs

Our accommodation(s)

Hotel location

Pullman Taiyuan

No 7 Jin An East Street, Xinghualing District, Shanxi Province
030009 TAIYUAN
China

GPS:37.898674, 112.596942

Telephone
Fax +86 351 317 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  13 reviews

TripAdvisor Rating  4.5/5  184 reviews

HIGHLY RECCOMMENDED, Good location in Taiyuan!

TripAdvisor rating 5.0/5

Sue A TripAdvisor review

We visited family in Taiyuan for New Year 2024 and the Pullman Taiyuan is a real a gem in hospitality and comfort. We stayed in a suite on the executive floor for 4 nights. The room was spacious, beautifully decorated, and immaculate. We arrived from Beijing on a very early flight and we so appreciated that we were able to check-in when we arrived. At check-in, check-out, and throughout our stay the front desk staff was professional and always greeted us with a smile. Housekeeping was also very good. The bed and pillows at this hotel may very well be the best in the city! Taiyuan did not disappoint to welcome in the Year of the Dragon. We will definitely stay here again when we are visiting Taiyuan.

BEST International Chain Hotel in Taiyuan

TripAdvisor rating 5.0/5

FelipeBoulton Solo travel - TripAdvisor review

This hotel provides all the services and facilities you would expect from the Accor Hotel flagship brand: Pullman. High quality rooms and a great indoor swimming pool. English speaking reception staff, even if you arrive late at night (most appreciated!). International TV Channels (CNN) but no BBC. Hotel located opposite a major shopping mall with western fast food (KFC) and global brands eg; Adidas & Nike. However, you should know the hotel is not in the city centre. Downtown attractions are about 15 to 20 mins away by taxi. About 30 mins from the airport & high speed rail by taxi. Also there is a very major highway/road on one side of the hotel. Low floor rooms on the highway side may experience some limited traffic noise from the large number of trucks using this road. Overall, I highly recommended this hotel. The concierge provided excellent service.

Dear Guest, thank you very much for taking your time to share your pleasant experience at Pullman Taiyuan. The entire service team always does their best to ensure our guests receiving the warmest welcome and service, we will certainly share your review with them and we believe this will greatly encourage us to continually deliver the quality service to every guest. Thank you again for staying with us, we look forward to welcoming you at Pullman Taiyuan. Warmest regards, Pullman Taiyuan

Luxurious!

TripAdvisor rating 5.0/5

TravellingJerz Solo travel - TripAdvisor review

The hotel feels very new and high-end. Staffs were very helpful and friendly. The pool is amazing. I stayed in a standard room but everything was well equipped and the room was very spacious. The only complaint is that the location seems to be only average.

Dear Guest, May I begin with thank you for taking your time to share your pleasant experience at Pullman Taiyuan. I am glad to hear that you are satisfied with our service and facilities. At the same time, my service team has recorded the room you prefer so we could better meet your expectations next time. The entire service team always does their best to ensure our guests receiving the warmest welcome and service, I will certainly share your review with them and I believe this will greatly encourage us to continually offer the best service to every guests. Thank you again for staying with us, the entire service team is looking forward to welcoming you again in future at Pullman Taiyuan. Yours sincerely Kevin Sung General Manager / Pullman Taiyuan

Excellent, and I should know stayed for 23 Weeks

TripAdvisor rating 5.0/5

Mark D Business - TripAdvisor review

Hello, I stayed a total of 23 weeks at this Hotel this year and cannot in as many words explain how wonderful the entire expierance was. There are many hotels you could stay at in Taiyuan but without a doubt this hotel is the absolute best. I could tell you so many stories about how wonderful the staff is and all the personal attention they gave to me and ALL there guests. I stayed there long enough to trully become part of the Pullman family. I travel alot around the world and take it from me , there are always problems at any hotel but how they deal with this is how you can seperate those average hotels from those that get the "Exellent" reviews.

Dear Mark_Travelsalot1340, Thank you for taking your time to share your pleasant experience at Pullman Taiyuan. I will certainly share your review with them and I believe this will greatly encourage us to continuously offer the quality service to every guest. Thank you again for staying with us, the entire service team is looking forward to welcoming you at Pullman Taiyuan. Yours Sincerely, Kevin Sung General Manager / Pullman Taiyuan

staff can’t be able to cope with food order

TripAdvisor rating 1.0/5

172hsinyic Business - TripAdvisor review

from your operator to room service staff with mandarin you still were so lost and didn’t care about the service that you deliver geeeez can you at least know your products? like saying 我們沒有白米飯 我們這裡從來沒人打包過 is not going to help operator has no idea what they are talking about they were gonna extend me out to concierge .... i was talking about food take away oh my god i am so done with this hotel stay at another hotel if you can at least somewhere ppl got some normal mentality

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Taiyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We have asked relevant department to improve their product and service immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for staying with us, the entire service team and I are looking forward to welcoming you again at Pullman Taiyuan. Yours sincerely Kevin Sung General Manager

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Other web-users rate our hotel

  • 484 reviews 9/10 Location
  • 1,014 reviews 8.9/10 Room
  • 1,602 reviews 9.1/10 Service
  • 14 reviews 2.4/10 WiFi
  • 527 reviews 9/10 Breakfast
  • 486 reviews 8.9/10 Vibe
  • 456 reviews 9.6/10 Cleanliness
  • 453 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.