Pullman Taiyuan Hotel

Name: Pullman Taiyuan
Address: TAIYUAN, 030009, CHINA
Telephone: (+86)351/4178888
Rating: 4.7

Customer review rating 4.7/5 1,947 reviews

ALLSAFE approved hotel

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Pullman Taiyuan Hotel

Hotels combining lifestyle and design, for business and leisure

Pullman Taiyuan is an upscale international hotel. Located in Fulicheng, hotel is within 20 minutes drive from Taiyuan airport, railway stations, main business and shopping center. With 279 well appointed rooms, modern dining and event space and comprehensive facilities, Pullman Taiyuan is ideal for seasoned travelers who mix business with leisure.It's not only a place to stay, but also the place to meet.

Taiyuan is the capital city of Shanxi Province. The city has a rich political and religious history. It is surrounded by famous places of interest including Pingyao Ancient City, Courtyard of Family Qiao, Yungang Grottoes and Mount Wutai.

Hotel extras

The first Accor upper upscale international hotel in Shanxi Province.
Conveniently located in the junction of North Central Ring Street and East Central Ring Road.
Late Check Out till 13:00 subject to availability.
With a unique of 2,000 m² open air terrace, ideal venue of event.
1,000m² Grand Ballroom and 500m² multifunction room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Taiyuan

No 7 Jin An East Street
Xinghualing District
Shanxi Province
030009 taiyuan
china

Tel: +863514178888

Fax: (+86)351/3178888

Check-in from 14h00

Check out up to 12h00

FULI CHENG : 828/60/61 FULI CHENG

By plane
TAIYUAN AIRPORT At 21km / 13.05 miles - Shuttle paying
By train
TAIYUAN STATION At 4km / 2.49 miles

GPS :37.898674, 112.596942

Hotel services

YAN CHINESE RESTAURANT

The restaurant serves fine Cantonese and Shanxi local cuisine and is adorned with contemporary décor. It has 10 private rooms that are suitable for corporate or social gatherings.

UP@2ND WESTERN RESTAURANT

With 110 seats and an open kitchen, UP@2ND offers Western, Asian and local cuisine in its buffet and All-Day dining menu.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

7 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 279 rooms
- 2 rooms for people with reduced mobility
- No family room
- 7 connecting rooms
- 114 non-smoking rooms
- 18 floors
Languages spoken at the hotel
- English
- Chinese Mandarin
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Shuttle
- TYN Additional charge
- TAIYUAN AIRPORT Additional charge
Pullman Taiyuan Parking
- On site
- 78 parking spaces
- Private
- TESLA recharging units
- Electric car recharging units 3,7 kVA
- Electric car recharging units 7 kVA
- Parking opened 24/7
- Parking with security service

Indoor heated swimming pool
- Covered
- On site
Fit Lounge
- On site
- Sauna room

Our accommodation(s)

Relax in the stylish rooms and suites equipped with the latest technologies. Each room offers a high level of comfort, while allowing guests to stay connected. Ideal for work, entertainment and rest.

SUPERIOR ROOM, 1 King Size Bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: City View *
Most of the accommodation: Corner Room *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, High Floor

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 1,000 m²
Maximum capacity: 800 people
Maximum banquet capacity: 400 people

Find out more

Relaxing!

Anonymous Families - 05/09/2020 Confirmed reviews ALL

Though we stayed only one night we really enjoyed a relaxing night during a weeklong road trip as a family. Definitely the most comfortable hotel. Very good location next to a shopping mall and close to the ring road and 'interstates'. Would love to stay again.

Dear Mr. S., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888

Overall good

Vijay K. Business - 13/12/2019 Confirmed reviews ALL

It was good stay, thanks to Mr Mike and his team members

Dear Vijay K., May I begin with thank you for your feedback （ and your loyalty with us as a member of ALL – Accor Live Limitless loyalty ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager

Excellent stay

Anosh W. Business - 07/12/2019 Confirmed reviews ALL

Nice staff..good food

Dear Mr.W. , May I begin with thank you for your feedback and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Yours Sincerely Kevin Sung General Manager / Pullman Taiyuan

Manager is professional.

Aleksandr Business - 01/12/2019 Confirmed reviews ALL

Great. Will come again

Dear Aleksandr K., May I begin with thank you for taking your time to share your pleasant experience at Pullman Taiyuan and your loyalty with us as a Le Club member . I am glad to hear that you are satisfied with our hotel. The entire service team always does their best to ensure our guests receiving the warmest welcome and service, I will certainly share your review with them and I believe this will greatly encourage us to continually offer the best service to every guests. Thank you again for staying with us, the entire service team is looking forward to welcoming you again in future at Pullman Taiyuan. Yours sincerely Kevin Sung General Manager / Pullman Taiyuan

Nice Hospitality...and friendly staffs..

Anosh J. W. Business - 03/11/2019 Confirmed reviews ALL

Will prefer to stay at this hotel in my next trip..Nice experience, staffs having good attitude...

Dear Guest, May I begin with thank you for your feedback and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

Excellent

Vijay K. Business - 31/10/2019 Confirmed reviews ALL

Good stayExcellent

Dear Guest, May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

totally enjoy stay

Bo L. Business - 30/08/2019 Confirmed reviews ALL

the reception desk is the best, with great patient and very nice, thanks a lot and I will surely back again

Dear Mr l., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

Very nice hotel

Johann S. Business - 20/06/2019 Confirmed reviews ALL

It was an overall very nice stay and we will definitely come back when we are in Taiyuan. The only thing: the hotel needs at least on English speaking person for each department.

Dear Mr S., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff. At Pullman, we strive to provide a superior service experience for every customer, your feedback is very important to us. I have asked relevant department to enhance the English training and improve the ability of communication with our guests. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

Perfect service, excellent location.

L. Couples - 10/06/2019 Confirmed reviews ALL

Staff are knowledgeable and caring, especially Mike and Ivo, the two manager would go out their way to help you such as tour booking, direction etc. Not to mention the young staff at the door who always go to the road to call a taxi for me. The facilities in the hotel are fantastic, especially the swimming pool and the garden. My wife and me were more than happy to have stayed there for 3 nights last month.

Dear Mr L., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

great!

Lyh Couples - 22/05/2019 Confirmed reviews ALL

We have stayed in the Taiyuan pullmen Taiyuan for four nights . From the first day we checked in to the last day we checked out we have spended extremily wandeful time ! everyonre in the hoel is nice, kind and industrious. They are ready to do every thing to meed the needs of ours, particularly staffs in the reception such as Jessje,Terry ,Mike and many ethers we do not know their names. For the breakfast and dinner it is really a delicious with wanderfull chinese and shanxi style. and it is amazing that in the breakast we can have full engish breakfast . The room is clean and larger then we stayed in other pullman hotels.. We enjoy everyminuts we stayed in the hotel and sure we will be back again.

Dear Mr. L., May I begin with thank you for taking your time to share your pleasant experience at Pullman Taiyuan and your loyalty with us as a Le Club member. I am glad to hear that you are satisfied with our breakfast, clean room and comfortable bed. At the same time, my service team has recorded the room you prefer so we could better meet your expectations next time. The entire service team always does their best to ensure our guests receiving the warmest welcome and service, I will certainly share your review with them and I believe this will greatly encourage us to continually offer the best service to every guests. Thank you again for staying with us, the entire service team is looking forward to welcoming you again in future at Pullman Taiyuan. Yours sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

Polite but friendly

O. Couples - 09/05/2019 Confirmed reviews ALL

Check in out staff is polite but friendly. My request to call taxi was immediately aarnged with their greeting. Before check in, I had asked many questions to the traffics to ping Yao, say, how much car arrangement by hotel is, bus time schedule from your hotel to taiyuen station... they answered perfectly with prompt response.

Dear Mari O., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

A WONDERFUL EXPERIENCE OVERALL.

Martin M. Solo - 06/03/2019 Confirmed reviews ALL

Everything in the hotel is top class with staff that care and are welcoming. The food and service in the restaurant is top class. The swimming pool is wonderful. Your lobby area is too spread out and lacks intimacy. Some screens ans less off white furnishings will make a great difference.

Dear Mr. M., Thank you very much for staying at Pullman Taiyuan and taking time to tell us about your experience. We are happy to learn that you are satisfied with our service and the food in our restaurant. I am sure that your feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services. Thank you very much for your comments on lobby lounge set up, while we are trying to make full use of lobby area, I appreciate your input and count on your trust on us to enhance the service and facility in Pullman Taiyuan. We look forward to welcoming you again at Pullman Taiyuan. Yours sincerely, Kevin Sung General Manager/Pullman Taiyuan

very pleasant staying experience.

Xiaowei M. Business - 17/12/2018 Confirmed reviews ALL

The hotel staff is very friendly and helpful.

Dear Mr. M., May I begin with thank you for your feedback （ and your loyalty with us as a Le Club member ）and we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

very good

L. Business - 17/12/2018 Confirmed reviews ALL

value for money and very good service friendly staff

Awful air conditioning system

Clark Q. Business - 05/11/2018 Confirmed reviews ALL

The air-conditioning system is awful. Even if I turned off the air conditioner, the room is still too hot. I can't even fall asleep due to overheat till 2 AM. It's unbelievable that in such a well equipped hotel, the air conditioning system can only provide heat mode at this season?

Dear Guest, Thank you very much for giving us valuable feedback. I am very concerned to hear that the temperature in your room did not meet your expectation, immediate training was conducted to make sure all staff be familiar on how to adjust room temperature according to guest request. At Pullman Taiyuan, we strive to provide a superior staying experience for every guest therefore your feedback is very important to us, please be assured that we will work tirelessly to continuously improve the quality of hotel facilities and services. We are all looking forward to welcoming you again for a most delightful stay. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

good hotel experience

Qingqing Business - 31/10/2018 Confirmed reviews ALL

a good international standard hotel at reasonable price.

Dear Guest, Thank you very much for choosing Pullman Taiyuan and taking time to tell us about your experience. First of all, we are pleased to know that you were satisfied with our service and price. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that the Air Condition and the quality Of food&in room menu did not meet your expectations. Please accept my sincerest apologies. We already took immediate action to work on how we can improve our deficiency in the areas you have mentioned. I am confident that if you could come for another visit, we would be able to show you our best service we promised to all our guests. Thank you again for sharing your experience and my team can’t wait for your next visit at Pullman Taiyuan. Sincerely Kevin Sung General Manager/Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

Will Return Again

Y T. T. Business - 23/10/2018 Confirmed reviews ALL

Great Staff.

outstanding

Anonymous Business - 05/10/2018 Confirmed reviews ALL

appreciated the service at the check in , cordiality of the restaurant and all team very kind and gentle

Xiaowei M. Business - 30/08/2018 Confirmed reviews ALL

I had a very pleasant stay in your hotel from the moment I checked in and thoughout my stay. the reception desk staff was very nice and helpful. The room was in good order and the food is excellent.

Dear Mr. M., May I begin with thank you for your feedback and your loyalty with us as a Le Club member. We are happy that you are satisfied with your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

new，fashion

Freke Business - 12/07/2018 Confirmed reviews ALL

A nice place with new building and fashion decoration.The location near the fast ring Rd(the corner of the East center Ring Rd and North Center Ring Rd Cross),you can go to anyway in Taiyuan quickly.

Dear Freke, We very much appreciate your comments regarding your stay at the Pullman Taiyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone：+86 (0) 351 41 78 888 Post Code: 030009

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