Pullman Taiyuan 5 stars

Customer review rating (ALL Rating) 4.4/5 71 reviews

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Description

Hotel extras

  • The first Accor upper upscale international hotel in Shanxi Province.

  • Conveniently located in the junction of North Central Ring Street and East Central Ring Road.

  • 279 modern & well-appointed rooms, including 20 suites.

  • With a unique of 2,000 m² open air terrace, perfect for stylish weddings & customized events

  • 1,000m² Grand Ballroom and 7 meeting rooms catering to all your meeting needs

Our accommodation(s)

Hotel location

Pullman Taiyuan

No 7 Jin An East Street, Xinghualing District, Shanxi Province
030009 TAIYUAN
China

GPS:37.898674, 112.596942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  71 reviews

TripAdvisor Rating  4.9/5  728 reviews

Customer review rating 0.5/5

Yizhe H. Couples - Confirmed reviews ALL

Everything else was pretty standard and mostly maybe ok, said maybe because I can hardly find time to enjoy myself in the room during my stay as the hotels AC does not allow me to adjust the room temperature. And that was the case for ALL the rooms in the hotel. This is absolutely ridiculous and unreasonable as my room temperature skyrocketed to 30 degrees+ and the only thing the hotel can do is to advise me to turn the AC off and open the windows. It was below 10 degrees outside, sleeping under this condition caused me two sleepless nights and a bad flu as I was busy between opening and closing the windows every two hours so that the temperature can be maintained at a reasonable level for us to sleep. It is definitely not what I would expect and off I won’t recommend anyone to stay at Pullman Taiyuan. They are better at saying sorry than solving problems.

Customer review rating 4.5/5

Xiao Q. W. Friends - Confirmed reviews ALL

酒店对去看演唱会的歌迷非常尽心尽力! 可以提前一天预约免费的车接送,如果人少也可以代叫车和报销返回酒店打车的费用 每晚都给房间里送了歌迷专属的甜点,味道对得起高档酒店! 送歌迷上车前赠送咖啡 酒店设施,服务都很好

Customer review rating 5.0/5

Clara E. Couples - Confirmed reviews ALL

We stayed for a little less than a week and are truly impressed by the service! The breakfast was delicious and the gym was great. The room was absolutely clean and we never ran out of water or towels. But most importantly, the staff was super nice and always there to help. We definitely had a pleasant stay!

Customer review rating 4.0/5

Tao L. Families - Confirmed reviews ALL

位置较偏.五一入住白金会员未得到升级,房间网络信号不好.酒廊没开送了餐饮卷,白金会员送了一瓶红酒.服务态度不错.

Customer review rating 5.0/5

Xiaojing Z. Families - Confirmed reviews ALL

房间设施比较老,但维护的好,前台客房保洁见面打招呼页面,培训到位!

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Other web-users rate our hotel

  • 377 reviews 9/10 Location
  • 817 reviews 8.8/10 Room
  • 1,234 reviews 9.3/10 Service
  • 11 reviews 1.7/10 WiFi
  • 403 reviews 9.1/10 Breakfast
  • 399 reviews 9.4/10 Cleanliness
  • 29 reviews 8.9/10 Wellness Area

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