Mercure Iguazu Hotel Iru

Mercure Iguazu Hotel Iru 5 stars

Customer review rating (ALL Rating) 4.7/5 1,165 reviews

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Hotel extras

  • Children up to 12 years stay free with parents

  • Hotel with recreation and pool with pool bar

  • Guided walks through the Iryapú Jungle and visits to native communities

  • Meeting and event rooms for up to 300 people

  • 30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Hotel location

Mercure Iguazu Hotel Iru

Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina

GPS:-25.60345, -54.551239

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MERCURE IGUAZU HOTEL IRU RESTAUR

International menu with subtle hints of local cuisine.

Our accommodation(s)

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon. 100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,165 reviews

TripAdvisor Rating  4.5/5  945 reviews

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I was pleased with the lady receptionist who helped me gain access to the internet!

Dear Mrs. S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jorge Acosta Front Office Manager

Customer review rating 3.5/5

Kelly M. Couples - Confirmed reviews ALL

While the property is beautiful there is a lot to be desired with the service and overall communication. Most importantly we think we might have left a wallet in the room and yet we've had no way to contact the hotel until now. We tried the number listed online but it doesn't work. We've reach out via multiple channels and still haven't been able to find anything. Furthermore when we checked in, one of my COVID vaccine cards was lost, the other was misplaced and had I not gone down to ask a question I'm unsure that the team would have returned it to me. There was limited communication about where to go and limited things to do. Generally it's a beautiful property but there needs to be more clear information communicated.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. I am sorry that we have not been able to meet your expectations with our service, we will continue working to improve day by day. Regarding the lost wallet, we have received your inquiry by mail and it has been answered. Unfortunately we have not found your wallet in the room or in the common spaces, believe me we have searched on more than one occasion. In any case, if we have any news, we will inform you. Thank you again for sharing your experience, and we hope to welcome you again in the future. Sincerely, Jorge Acosta Front Office Manager

Very silent. Good staff

Customer review rating 4.0/5

João Families - Confirmed reviews ALL

problem with flushing toilet

Awesome hotel!

Customer review rating 5.0/5

Suzie Solo - Confirmed reviews ALL

Everything about this hotel is amazing. The location could not possibly have been any better. Close to the city and easy access to the falls. The hotel had all of the amenities ... air conditioning, excellent Wi-Fi in the room (I've heard complaints about this at other hotels), super clean, very helpful staff. Also excellent food at the restaurant. I highly recommend the provoleta con chorizo and salsa criolla, which was the best I've had in Argentina. At the time I stayed in August 2022, they offered a free 1 and 1/2 hour hike through the rainforest leaving from the hotel daily at 5:00 p.m. I didn't have time to do it but would love to come back for it. Emmanuel provided excellent service at the front desk, but all of the staff was amazing. Can't wait to come back for another visit!

Well located

Customer review rating 3.5/5

Juan M. C. Couples - Confirmed reviews ALL

a very well located hotel, clean, comfortable, all very friendly. Lack of options at the bar for snacks. Dinner plates are okay but not standouts. Lack of attention in the pool during August. Tips should be able to be charged to the room. Courtesy water in the room would be nice to have too.

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Other web-users rate our hotel

  • 281 reviews 8.8/10 Location
  • 456 reviews 7.9/10 Room
  • 837 reviews 8.5/10 Service
  • 14 reviews 6.9/10 WiFi
  • 299 reviews 8.2/10 Amenities
  • 280 reviews 7.1/10 Pool
  • 238 reviews 8.4/10 Breakfast
  • 227 reviews 8/10 Comfort

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