Mercure Iguazu Hotel Iru 4 stars

Customer review rating (ALL Rating) 4.6/5 1,637 reviews

Best price
guarantee
Mercure Iguazu Hotel Iru - Image 1
Mercure Iguazu Hotel Iru - Image 2
Mercure Iguazu Hotel Iru - Image 3
Mercure Iguazu Hotel Iru - Image 4
Selva Iryapu S N, Predio 600 Has, MISIONES, 3370 PUERTO IGUAZU, Argentina

Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Hotel with recreation and pool with pool bar

  • Guided walks through the Iryapú Jungle and visits to native communities

  • Meeting and event rooms for up to 300 people

  • 30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 2 single beds

Photo out of - Standard room with 2 single beds

Comfortable rooms with private terraces. Spacious and naturally lit, independently controlled air conditioning, minibar, hairdryer. Cable TV and WIFI

  • Views:

    Forest view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Forest view or Pool side
  • Most of the accommodation: Balcony
  • Accessible room
See availabilities

Spacious and comfortable rooms with balcony. Natural lighting, individually controlled AC, minibar, hair dryer, bathrobes, slippers, digital TV and WIFI

  • Views:

    Forest view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Comfortable rooms with three boxspring beds, balcony with views overlooking the jungle or pool. Natural light, air-conditioning, mini-bar, cable TV and WIFI.

  • Views:

    Forest view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Superior Suite room with 1 king-size bed + 2 chaise longue

Photo out of - Superior Suite room with 1 king-size bed + 2 chaise longue

Superior Suite with King Size bed and a chaise longue. Balcony overlooking the jungle. Hydro massage with natural light. Smart TV and WIFI, bathrobes, slippers, coffee & tea and free water

  • Views:

    Forest view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 46 m² / 495 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Iguazu Hotel Iru

Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina

GPS:-25.60345, -54.551239

Telephone
Fax +54 3757 49-3301
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • IGU Additional charge
  • IGR Additional charge
  • APT2 Additional charge
  • APT1 Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 100 rooms
  • One room for people with reduced mobility
  • 100 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Board games available
  • Indoor playground for children
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

IRU

  • Outside
  • On site

MERCURE Additional charge

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Jogging track

  • Nearby

Gym

  • On site
  • On site

JAKARÚ RESTÓ

Photo out of - JAKARÚ RESTÓ

International menu with subtle hints of local cuisine.

Cooking style
International
Capacity
85
Accessibility
Accessible service
Selva Iryapu S N, Predio 600 Has, MISIONES, 3370 Puerto Iguazu, Argentina
Telephone +54 3757 49-3300

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

International menu with subtle hints of local cuisine.

MERCURE IGUAZU POOL BAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Surrounded by stunning jungle, our Pool Bar serves delicious drinks and a variety of snacks packed with regional flavor

Spacious outdoor pool with water at ambient temperature. Available every day from 10 a.m. to 9 p.m.

The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.

The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,637 reviews

Customer review rating 4.5/5

Madhu M. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

William T. A. J. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Lisa L. Couples - Confirmed reviews ALL

Dear Mrs. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 2.5/5

Hoosna B. Families - Confirmed reviews ALL

Dear Mrs. B., Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our location, the reception area, and especially the warm service from our bar and breakfast teams. However, we sincerely apologize for the issues you experienced with your room, the night noise, and the condition of the gym. Please rest assured that your comments regarding maintenance and amenities have been shared with our management team to make the necessary updates and improvements. We truly appreciate your observations as they help us enhance our guest experience, and we hope to welcome you back in the future to offer you a much better stay. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Stephen P. R. Couples - Confirmed reviews ALL

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 2.0/5

William T. A. J. Couples - Confirmed reviews ALL

We enjoyed the resort however, the room smelled moldy. We discovered the drapes were covered in black mold. We complained but nothing was done.

Customer review rating 4.5/5

Lisa L. Couples - Confirmed reviews ALL

The staff was well trained and pleasant. Room was very clean and well appointed. Breakfast Buffett was varied, not your usual just coffee and croissant. Many options from eggs, vegetables, fruit and cereals, well worth the cost. We had a wonderful stay.

Dear Mrs. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 2.5/5

Hoosna B. Families - Confirmed reviews ALL

The location of the hotel is good, the hotel itself is outdated & needs TLC. The reception area, dining & bar are nice. We had a lovely veg sandwich at the bar. The breakfast was ok. The room we had was basic & needed updating; considering we paid a lot for the 2 nights. The amenities were very basic & no water. Our room wasnt fully ready as we had to call to ask for few things. There were also lots of noise during the night, which was disrupting. The room was standard & ok for 2 nights. The gym was poorly maintained, the majority of the electric machines were not operting & dangerous. Lavk of attention with maintance, no towels, no water cups etc. Overall we did what we wanted the Iguaza falls. The bar staff were lovely & thank you to them as helped us with veg options with food. The breakfast staff were lovely.

Dear Mrs. B., Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our location, the reception area, and especially the warm service from our bar and breakfast teams. However, we sincerely apologize for the issues you experienced with your room, the night noise, and the condition of the gym. Please rest assured that your comments regarding maintenance and amenities have been shared with our management team to make the necessary updates and improvements. We truly appreciate your observations as they help us enhance our guest experience, and we hope to welcome you back in the future to offer you a much better stay. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Stephen P. R. Couples - Confirmed reviews ALL

Comfortable room. Attractive setting. Helpful staff. Good restaurant. Good facilities

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Catherine L. A. D. Friends - Confirmed reviews ALL

Yes beautiful location, well maintained, beautiful space with great decor and great landscaping! Thoroughly enjoyed the experience here!

Dear Mrs. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Dror B. Couples - Confirmed reviews ALL

We love the atmosphere

Customer review rating 5.0/5

Alessandro M. Families - Confirmed reviews ALL

Staff cordial e hotel surpreendente.

Customer review rating 5.0/5

Martha P. Families - Confirmed reviews ALL

It was an incredible experience; the setting amidst the jungle was amazing, and the entire staff was very efficient.

Customer review rating 4.5/5

Lynette F. J. Couples - Confirmed reviews ALL

Very comfortable, nice surroundings.

Dear Mrs. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Rainier R. B. Families - Confirmed reviews ALL

Outstanding very satisfying experience no doubt.

Customer review rating 5.0/5

Abraham S. Families - Confirmed reviews ALL

I highly recommend this hotel and I would stay here again the next time I would visit Iguazu. The hotel understood my needs and was very accommodating. the staff was pleasant and extremely helpful.

Customer review rating 5.0/5

Karen M. B. Couples - Confirmed reviews ALL

This hotel is a little piece of paradise

Customer review rating 4.5/5

Maria G. Families - Confirmed reviews ALL

Everything was very clea, comfortable and the staff was great!

Customer review rating 4.5/5

Janice R. C. Families - Confirmed reviews ALL

The Hotel was Outstanding, the service exceptional, the taxi connection was a plus. The only reason for not awarding a 10 score was due the humidity smell at the room. Apart from that check, I will highly recommend the hotel to my friends and coworkers.

Customer review rating 2.5/5

Ruhi B. Families - Confirmed reviews ALL

I am an All Gold Member. I have been to many Mercure hotels but Iguazu was a not so good experience. 1. You can only access sauna for half hour. The lady in spa sauna area is very grumpy 😡. She was very rude and said you have only 1/2 h available tomorrow even though it was empty on the day of my enquiry. 2. Front desk - very slow service. I asked for a pair of slippers at least 3 times and every time I was told will get back. After 24 hours they got back. 3. Taps of bathroom were leaking. I had conveyed to them. I did expect a better experience. But I think it was not up to mark.

Dear Mr. B., Thank you so much for sharing your experience at Mercure Hotel Iguazú. First, I would like to clarify a few points in your comments: The sauna in the Spa is not limited to 30 minutes; however, we offer 30-minute sessions simply to better organize service in that area. If a guest wishes to use it for longer, they should book multiple sessions, subject to availability. I regret that the Spa staff's service was not what you expected. I assure you that our main objective is to make our guests feel satisfied and well taken care of. Regarding the slippers, I regret that we were unable to fulfill your request promptly. We will work on improving our communication with the HSK department. We have already addressed the issue with the faucet. Thank you for your time and for allowing us to improve our services. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Vicki L. S. Friends - Confirmed reviews ALL

Was on a bird watching tour. Very pleasant place with good food. Opened early for breakfast

Customer review rating 5.0/5

Eden J. Couples - Confirmed reviews ALL

A couple of issues experienced were dealt with efficiently and in a timely manner. Staff team was always available & helpful.

Customer review rating 4.5/5

Kathleen H. Friends - Confirmed reviews ALL

I was part of a WINGS birding tour and there were great birds right on the hotel grounds! Great location to stay for a day at Iguazu Falls!

Customer review rating 4.5/5

Filipe C. M. Families - Confirmed reviews ALL

It was an amazing experience! This was my second stay at the hotel, and it was even better than the first. Everything was excellent, and I truly enjoyed my time here.

Other web-users rate our hotel

  • 361 reviews 8.6/10 Location
  • 640 reviews 8/10 Room
  • 1,007 reviews 8.6/10 Service
  • 18 reviews 6/10 WiFi
  • 458 reviews 7.3/10 Food
  • 359 reviews 8.5/10 Breakfast
  • 316 reviews 8.1/10 Comfort
  • 282 reviews 8.6/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Puerto Iguazú Hotels