Mercure Iguazu Hotel Iru 5 stars

Customer review rating (ALL Rating) 4.7/5 1,746 reviews

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Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Hotel with recreation and pool with pool bar

  • Guided walks through the Iryapú Jungle and visits to native communities

  • Meeting and event rooms for up to 300 people

  • 30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Our accommodation(s)

Hotel location

Mercure Iguazu Hotel Iru

Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina

GPS:-25.60345, -54.551239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAKARÚ RESTÓ

International menu with subtle hints of local cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,746 reviews

TripAdvisor Rating  4.3/5  1,063 reviews

Certificate of excellence 2024

Comfortable and well situated for the falls

TripAdvisor rating 4.0/5

Joelle W Couples - TripAdvisor review

Well situated for the falls with all the amenities you’d expect of an hotel of this size. Staff were friendly and informed, room was comfortable and food good without being exceptional. As you’re in the middle of the jungle you almost have to eat here which may not have been our preference for three nights.

Dear Joelle Warren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvana Valenzuela Guest relationship manager

A good option

TripAdvisor rating 4.0/5

1983FieldsofG0ld TripAdvisor review

The hotel is well located for trips to the nearby falls - about 20 minutes from the Argentinian parkland, and a 10 min taxi or uber ride in Puerto Iguazú. Friendly staff at the front desk and in the restaurant/ bar area. The food quality was very good in the restaurant and the portions were generous (we had two very nice lunches there). The room was lovely- clean, comfortable, very good shower and nice balcony overlooking the pool. The pool itself was very pleasant to sit around and enjoy a swim in. Our one small observation was that the pool bar service was a bit unorganised / very slow at times - there were a few occasions my husband was convinced that our drinks order had been forgotten, and ended up chasing them up. Also it would have been nice if the pool bar opened a bit earlier for soft drinks and coffees etc as there were plenty of people enjoying the pool after breakfast and before check out.

Dear 1983FieldsofG0ld Thank you for the great review of our hotel! And thank you for taking the time to share your feedback about our pool bar, we will focus on improving. We hope to welcome you back. Sincerely, Silvana Valenzuela Guest relationship manager

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

It was barely adequate. The air conditioning was not adequate for the temperature at the time of our visit. Plug sockets were difficult to use.

Dear Mrs J., Thank you for taking the time to share your feedback. We´re truly sorry to hear that your stay with us did not met your expectations. We appreciate your comments, and will focus on improving. We hope to welcome you back. Sincerely, Silvana Valenzuela Guest relationship manager

very good installations

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good restaurant and installations. Need to improve gym

Dear Mr Lisboa, Thank you for taking the time to share your feedback. We are glad to tell you that our gym is currently under renovations, and it will be finished in a few days. We hope to welcome you back to our hotel very soon! Sincerely, Silvana Valenzuela Guest relationship manager

Nothing is too much trouble

Customer review rating 5.0/5

Val Families - Confirmed reviews ALL

Fabulous hotel perfectly placed for the falls at Iguazu and completely focussed on ensuring travellers have everything they need to arrive from flights catch flights visits the falls and have an afternoon or day by the pool . Very relaxed !

Dear Mrs Val, Thank you for the great review of our hotel! And for your affectionate words! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvana Valenzuela Guest relationship manager

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Other web-users rate our hotel

  • 375 reviews 8.4/10 Location
  • 596 reviews 8.1/10 Room
  • 1,017 reviews 8.5/10 Service
  • 7 reviews 8.7/10 WiFi
  • 528 reviews 7/10 Food
  • 341 reviews 8.1/10 Breakfast
  • 307 reviews 8.4/10 Amenities
  • 271 reviews 8.1/10 Pool

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