Mercure Iguazu Hotel Iru 4 stars

Customer review rating (ALL Rating) 4.6/5 1,686 reviews

Mercure Iguazu Hotel Iru - Image 1
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Mercure Iguazu Hotel Iru - Image 3
Mercure Iguazu Hotel Iru - Image 4

Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Hotel with recreation and pool with pool bar

  • Guided walks through the Iryapú Jungle and visits to native communities

  • Meeting and event rooms for up to 300 people

  • 30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Our accommodation(s)

Book this hotel
Room 1

Comfortable rooms with private terraces. Spacious and naturally lit, independently controlled air conditioning, minibar, hairdryer. Cable TV and WIFI

  • Views:

    Forest view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Forest view or Pool side
  • Most of the accommodation: Balcony
  • Accessible room

Spacious and comfortable rooms with balcony. Natural lighting, individually controlled AC, minibar, hair dryer, bathrobes, slippers, digital TV and WIFI

  • Views:

    Forest view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Comfortable rooms with three boxspring beds, balcony with views overlooking the jungle or pool. Natural light, air-conditioning, mini-bar, cable TV and WIFI.

  • Views:

    Forest view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Superior Suite room with 1 king-size bed + 2 chaise longue

Superior Suite with King Size bed and a chaise longue. Balcony overlooking the jungle. Hydro massage with natural light. Smart TV and WIFI, bathrobes, slippers, coffee & tea and free water

  • Views:

    Forest view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 46 m² / 495 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Mercure Iguazu Hotel Iru

Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina

GPS:-25.60345, -54.551239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • IGU Additional charge
  • IGR Additional charge
  • APT2 Additional charge
  • APT1 Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 100 rooms
  • One room for people with reduced mobility
  • 100 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Board games available
  • Indoor playground for children
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

IRU

  • Outside
  • On site

MERCURE Additional charge

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Jogging track

  • Nearby

Gym

  • On site
  • On site

JAKARÚ RESTÓ

International menu with subtle hints of local cuisine.

Cooking style
International
Capacity
85
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

International menu with subtle hints of local cuisine.

MERCURE IGUAZU POOL BAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Surrounded by stunning jungle, our Pool Bar serves delicious drinks and a variety of snacks packed with regional flavor

Spacious outdoor pool with water at ambient temperature. Available every day from 10 a.m. to 9 p.m.

The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.

The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,686 reviews

Customer review rating 5.0/5

Marc T. D. P. Couples - Confirmed reviews ALL

Dear Mr. D. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Clive R. L. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Phil P. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Lisa Y. Friends - Confirmed reviews ALL

Dear Mr. D. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Clive R. L. Couples - Confirmed reviews ALL

Very enjoyable except I was chased for payment for a meal on my first night even though I had given my credit card on arrival and signed in the restaurant. The person who phoned me kept saying he would come to the the room to get payment from me!! Other than that it was a very nice stay.

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

Staff were engaging and helpful. Dinner in restaurant was excellent. Room was comfortable, linen great. Towels and bathroom a little tired. Breakfast adequate but uninspired.

Customer review rating 5.0/5

Phil P. Friends - Confirmed reviews ALL

Hotel was excellent, rooms big and breakfast superb. Great location for exploring the area. Service was amazing through all of stay.

Customer review rating 4.5/5

Lisa Y. Friends - Confirmed reviews ALL

The beds were comfortable and the jacuzzi tub was a nice surprise. I would have liked to change USD to pesos so that I could tip the wonderful staff. I was surprised that I could not add a tip to the restaurant bill for our waiter. The ribeye steak was very disappointing. Too much gristle in the meat which made it tough to cut and chew.

Customer review rating 3.5/5

Annette B. Couples - Confirmed reviews ALL

The staff are very good, friendly & professional!!had a nice dinner after a late flight!! Breakfast is excellent with good choices!! Had a great massage!! I do think the hotel is a little tired & could do with a renovation.

Customer review rating 4.5/5

Zia S. Couples - Confirmed reviews ALL

All I can say is that the rooms were very clean, and the staff was extremely friendly. We did notice a leak from the toilet on the last day. The obviously ignored it since we were leaving. But that was definitely concerning. If that was not the case I probably would have given them a 10 out of 10.

Customer review rating 3.5/5

Jonathan R. Families - Confirmed reviews ALL

Great hotel, with great staff. Rooms are spacious. The main area of improvement is the breakfast service: with so many tours having breakfast at the same time, it can be chaotic and staff should be better organised to ensure they don’t run out of food, plates, glasses, etc. the sofas at the restaurant and lobby areas need to be replaced! Special mention to the taxi driver recommended by the hotel (Roberto), he was one of the main reasons our trip was great, always punctual, with great recommendations. He drove us for 4 days, including a trip to the Brazilian side. Hi recommended.

Customer review rating 2.0/5

Nicola J. F. Couples - Confirmed reviews ALL

Definitely not a 4 star hotel. Room smelt damp. Service was ok and location is good. Functional for seeing the falls, but lower your expectations and get in and out quickly.

Customer review rating 4.5/5

Wei L. O. Couples - Confirmed reviews ALL

We were booked into the Junior Suite for the night after Iguazu Falls. It was a very relaxing stay. The bath tub in the room was a much welcome sight after a full day of exploring Iguazu Falls. Staff were friendly. We wish we could have stayed longer.

Dear Mrs. L. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Theresa M. Couples - Confirmed reviews ALL

Positive experience. Room was spacious and very comfortable.

Customer review rating 4.5/5

Madhu M. Couples - Confirmed reviews ALL

it was a great hotel tucked in the natural surroundings

Customer review rating 2.0/5

William T. A. J. Couples - Confirmed reviews ALL

We enjoyed the resort however, the room smelled moldy. We discovered the drapes were covered in black mold. We complained but nothing was done.

Customer review rating 4.5/5

Lisa L. Couples - Confirmed reviews ALL

The staff was well trained and pleasant. Room was very clean and well appointed. Breakfast Buffett was varied, not your usual just coffee and croissant. Many options from eggs, vegetables, fruit and cereals, well worth the cost. We had a wonderful stay.

Dear Mrs. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 2.5/5

Hoosna B. Families - Confirmed reviews ALL

The location of the hotel is good, the hotel itself is outdated & needs TLC. The reception area, dining & bar are nice. We had a lovely veg sandwich at the bar. The breakfast was ok. The room we had was basic & needed updating; considering we paid a lot for the 2 nights. The amenities were very basic & no water. Our room wasnt fully ready as we had to call to ask for few things. There were also lots of noise during the night, which was disrupting. The room was standard & ok for 2 nights. The gym was poorly maintained, the majority of the electric machines were not operting & dangerous. Lavk of attention with maintance, no towels, no water cups etc. Overall we did what we wanted the Iguaza falls. The bar staff were lovely & thank you to them as helped us with veg options with food. The breakfast staff were lovely.

Dear Mrs. B., Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our location, the reception area, and especially the warm service from our bar and breakfast teams. However, we sincerely apologize for the issues you experienced with your room, the night noise, and the condition of the gym. Please rest assured that your comments regarding maintenance and amenities have been shared with our management team to make the necessary updates and improvements. We truly appreciate your observations as they help us enhance our guest experience, and we hope to welcome you back in the future to offer you a much better stay. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 4.5/5

Stephen P. R. Couples - Confirmed reviews ALL

Comfortable room. Attractive setting. Helpful staff. Good restaurant. Good facilities

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Catherine L. A. D. Friends - Confirmed reviews ALL

Yes beautiful location, well maintained, beautiful space with great decor and great landscaping! Thoroughly enjoyed the experience here!

Dear Mrs. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Customer review rating 5.0/5

Dror B. Couples - Confirmed reviews ALL

We love the atmosphere

Customer review rating 5.0/5

Alessandro M. Families - Confirmed reviews ALL

Staff cordial e hotel surpreendente.

Customer review rating 5.0/5

Martha P. Families - Confirmed reviews ALL

It was an incredible experience; the setting amidst the jungle was amazing, and the entire staff was very efficient.

Other web-users rate our hotel

  • 368 reviews 8.6/10 Location
  • 655 reviews 7.6/10 Room
  • 1,020 reviews 8.6/10 Service
  • 18 reviews 5.4/10 WiFi
  • 462 reviews 7.3/10 Food
  • 363 reviews 8.3/10 Breakfast
  • 286 reviews 8.3/10 Amenities
  • 261 reviews 5.6/10 Cleanliness

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