Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 582 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  582 reviews

TripAdvisor Rating  3.5/5  937 reviews

Could be better

TripAdvisor rating 2.0/5

morris f TripAdvisor review

2nd time at this hotel visited last year and at hotel just now big different in a year booked an upgraded room but it was damp paper coming off walls etc not worth 100 and 25 pounds a night food a lot worse than only plus point staff still very good but needs updated noticed a big difference in a year

Satisfied

Customer review rating 3.5/5

Martin Couples - Confirmed reviews ALL

Good location. Plenty of free parking. Nice staff. But, paid for a deluxe room and website stated there was a bath but only had a shower. The decor was very shabby and scruffy. The room was big and clean. There was enough towels and extra bedding. The TV was big and the extras like robes, slippers and drinks in the mini bar where a nice touch. Overall the price was a little high but it's a popular location this time of year so satisfied is a fair review

Dear Martin A., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Don’t go here

Customer review rating 1.0/5

Kim D. Couples - Confirmed reviews ALL

This hotel is really dated. No organisation either. Was pressed to pay for a buffet breakfast. Then no buffet breakfast was available as only one cook came to work. Nothing available. Complained and still waiting to be contacted

Dear Kim D., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Friendly staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff were really lovely & helpful. Breakfast was yummy! Room clean too.

Dear Kerie S., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

good stay

Customer review rating 5.0/5

Peter D. Business - Confirmed reviews ALL

staff and accommodation great

Dear Wendy D., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 356 reviews 9.4/10 Location
  • 765 reviews 6.5/10 Room
  • 893 reviews 8.9/10 Service
  • 44 reviews 3.2/10 WiFi
  • 306 reviews 7.3/10 Cleanliness
  • 289 reviews 3.7/10 Vibe
  • 285 reviews 7.4/10 Breakfast
  • 270 reviews 2.5/10 Amenities

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