Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 532 reviews

Mercure Livingston Hotel - Image 1
Mercure Livingston Hotel - Image 2
Mercure Livingston Hotel - Image 3
Mercure Livingston Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  532 reviews

TripAdvisor Rating  3.5/5  857 reviews

Expensive and dated

TripAdvisor rating 2.0/5

Andy V Families - TripAdvisor review

The experience wasn't without positives, however building was extremely dated and standards of fixture and furniture to suit. Breakfast was poor and over cooked. Evening staff were good and made the most of the evening. However the cost for rooms was expensive for overall offering and some 50% may have been acceptable.

Dear Andy V, I am sorry that on this occasion your expectations have not been met, we do appreciate your feedback. The team will be pleased to hear that they contributed to your positive comments. Regards Jillian Leven Mercure Livingston

In dire need of a refurbishment

Customer review rating 1.5/5

B G. Couples - Confirmed reviews ALL

The room was disgusting. Wallpaper peeling off walls, the floor boards moved when you walked on them, the carpet has not been laid properly, the doors and walls of the bathroom had major water damage. As you enter the hotel you’re given a false impression as the lobby is quite nice but as soon as you go through the double doors into the where the rooms are it’s terrible. The hallway carpets are torn and the move from concrete floor to wooden floor under carpet is a terrible idea in a hotel as you hear every footstep of everyone on that floor no mater if they are on the opposite side of the hotel. This is a poorly maintained hotel. Absolutely shocking standard of rooms. I will not be staying here again.

Dear Barry G., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Business trip

TripAdvisor rating 5.0/5

Stephen K TripAdvisor review

Excellent service from all the staff throughout the hotel. Room and food always up to a high standard. Frequently use this hotel for business use. Special mention to Lisa in the restaurant/bar area who I have the pleasure of dealing with every visit. Service with a smile as always! A credit to the Mercure family

Dear stephenk545, Thankyou for taking the time to leave your feedback after your recent stay. We are delighted that you enjoy your time here, and your compliments to Lisa will be passed on. Look forward to welcoming you back on your next visit. Regards Jillian Leven Mercure Livingston

Good food

TripAdvisor rating 4.0/5

Stephen O TripAdvisor review

Room was comfy and food was good as wellshowere was a little hard to control being tap controled but only had room for a training course so good comfy bed and decent food is alli required. Reception staff were very helpful and in general the hotel is fone

Dear G1433JQstepheno, Thankyou for taking the time to leave feedback after your recent stay. We are glad that overall you enjoyed your experience, with the exception of the shower and all your comments will be shared with the rest of the team. Regards Jillian Leven Mercure Livingston

Excellent hotel and very friendly staff

TripAdvisor rating 5.0/5

David K TripAdvisor review

I was booked into the mecure Livingston for 3 nights, when I arrived the staff was extremely helpful, during my stay i ate in the restaurant while I was there and again the staff was excellent, especially Lisa who I saw most nights, very helpful and nothing was too much trouble. Food was excellent and good choice on the menu Would definitely recommend this hotel , also the rooms were spotless and beds extremely comfortable. Next time I come to Livingston this is my go to hotel ⭐️⭐️⭐️⭐️⭐️

Dear D5416GRdavidk, Thankyou for your lovely comments. We are delighted that you had a fantastic stay with us in a clean and comfortable room and enjoyed your dining experience in our Restaurant. I'm sure Lisa will be delighted to know that she's been mentioned as a special contributor during your stay. We look forward to seeing you back in the future. Regards Jillian Leven Mercure Livingston

In partnership with TripAdvisor

Other web-users rate our hotel

  • 270 reviews 9.3/10 Location
  • 617 reviews 6.1/10 Room
  • 669 reviews 8.8/10 Service
  • 32 reviews 4.9/10 WiFi
  • 281 reviews 5.3/10 Food
  • 260 reviews 6.8/10 Cleanliness
  • 249 reviews 3.6/10 Vibe
  • 221 reviews 7.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Edinburgh