Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 578 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  578 reviews

TripAdvisor Rating  3.5/5  931 reviews

Great sleep in huge bed!

TripAdvisor rating 4.0/5

JC8350 Couples - TripAdvisor review

Great bed! Great sleep! Great smelling toiletries! Great location! Friendly helpful staff! Great price! Lots of free car parking in huge car park Lovely welcoming staff and room had a really HUGE comfy bed with good pillows & duvet Yes the rooms and corridors could do with a refurb but I’m sure that’s in the pipeline. Foyer area looked recently refurbished. We walked from the shopping centre to hotel took about 10 mins. Didn’t dine at hotel. All in all I’d stay again.

Dear JC8350, We are delighted to learn that you had a comfortable and enjoyable stay in a great location. We look forward to welcoming you back next time. Regards Jillian Leven Mercure Livingston

Hotel is tired and staff need traning

Customer review rating 3.5/5

Mr Couples - Confirmed reviews ALL

Room was okay but would like to have 2 chairs. Our dining experience on our second night was not good. As there was a coach party obviously having a party dinner. At 5.10pm I went and asked the best time for us to order dinner. Was told now before they would be busy between at 6 to 7 or after 7pm. I picked up a menu and ordered 2 main meals at 5.15 by 5.50 we still had no meal, when I went to asked where our food was the manager shrugged his shoulders and the young lad headed off to the kitchen. After another wait of half an hour we finally got our food. Meantime the manager appeared giving an excuse of a technical hitch between the office and the kitchen which he he had now rectified and offered us a free drink, which we declined. What the office had to do with it I couldn’t understand as the order went to the kitchen. Barman didn’t know that Martell was brandy.

Dear Margaret R., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Excellent stay

Customer review rating 5.0/5

Aileen B. Couples - Confirmed reviews ALL

We use Mercure every year to do Xmas shopping and are always made welcome on entry and rooms really cosy. Breakfast excellent and plenty choice on offer.

Dear Aileen B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Wouldn't come back here

Customer review rating 1.5/5

Somebody Business - Confirmed reviews ALL

Unfriendly restaurant staff, room had a strange odour, room was a bit tired looking.

Dear Angela C., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Perfect for an overnight stay

Dear Carol L., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 349 reviews 9.3/10 Location
  • 756 reviews 6.5/10 Room
  • 882 reviews 8.9/10 Service
  • 45 reviews 3.1/10 WiFi
  • 303 reviews 7.4/10 Cleanliness
  • 283 reviews 3.5/10 Vibe
  • 278 reviews 7.6/10 Breakfast
  • 267 reviews 2.6/10 Amenities

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